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X-WR-CALDESC:Events for ArenaCX
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DTSTART;VALUE=DATE:20240612
DTEND;VALUE=DATE:20240613
DTSTAMP:20260404T210536
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SUMMARY:CUSTOMER ENGAGEMENT TRANSFORMATION CONFERENCE
DESCRIPTION:LET’S BUILD BETTER EXPERIENCES FOR YOUR CUSTOMERS\nAttendees at the Customer Engagement Transformation Conference will leave feeling equipped with exclusive insights from organisations that have transformed their strategies to meet customer demands and are reaping the rewards of loyalty as a result. \nYou’ll be witness to 30 world class speakers delivering exclusive content surrounding trending topics. With world-class case studies and networking opportunities with industry experts\, you’ll come away armed with all the tools\, techniques and insight you need to implement effective and successful long-term customer engagement strategies.
URL:https://arenacx.com/event/customer-engagement-transformation-conference/
LOCATION:THE BREWERY\, 52 Chiswell Street\, London\, EC1Y 4SD\, United Kingdom
CATEGORIES:Customer Experience
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DTSTART;VALUE=DATE:20240612
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SUMMARY:All Access: Customer Contact Week Digital ANZ 2024
DESCRIPTION:As customer expectations continue to evolve at a rapid pace\, organizations must embrace agility and adapt swiftly to meet the demands of today’s discerning consumers. A staggering 66% of customers now anticipate a deep understanding of their individual needs and expectations from the companies they interact with. In this dynamic landscape\, contact centers play a pivotal role in shaping customer experiences. \nOperating in a hybrid work environment\, contact centers must leverage a blend of talent\, automation\, effective communication channels\, and a proactive approach to problem-solving to enhance both operational efficiency and customer satisfaction. The democratization of technology has opened up a world of possibilities\, making innovation more accessible and exciting than ever before.  \nAll Access: Customer Contact Week ANZ will delve into these critical topics\, equipping you with the insights and strategies needed to navigate the evolving customer landscape and achieve success in 2024 and beyond. Join us as we explore the latest trends\, best practices\, and innovative solutions for empowering contact centers to excel in the new era of customer engagement.
URL:https://arenacx.com/event/all-access-customer-contact-week-digital-anz-2024/
CATEGORIES:Customer Experience
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