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DTSTART;VALUE=DATE:20240617
DTEND;VALUE=DATE:20240621
DTSTAMP:20260415T211946
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LAST-MODIFIED:20231209T142710Z
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SUMMARY:CX North America
DESCRIPTION:Human + AI: Win With Boundless Experiences\nThe future is upon us. The fusion of humans and AI will revolutionize how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital – empathy\, trust\, and emotion are essential. Only leaders who can integrate CX\, digital\, and marketing to harness the power of human + AI will create differentiated value in the eyes of customers. Join us at CX North America Forum 2024 to explore how to thrive in this new era:  \n\nUnderstand what human + AI means for your customers\, employees\, and organizations​\nAlign CX\, digital\, and marketing to prepare for the future of boundless experiences ​\nCreate unique experiences to drive customer loyalty ​\nUnlock and act on customer insights ​\nUpgrade your CX\, digital\, and marketing practices ​\nMeasure the business impact of customer experience\n\nReserve your place today!
URL:https://arenacx.com/event/cx-north-america/
CATEGORIES:Customer Experience
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ORGANIZER;CN="Forrester":MAILTO:events@forrester.com.
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DTSTART;VALUE=DATE:20240618
DTEND;VALUE=DATE:20240620
DTSTAMP:20260415T211946
CREATED:20231208T201258Z
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UID:10000073-1718668800-1718841599@arenacx.com
SUMMARY:All Access: Customer Loyalty 2024
DESCRIPTION:It’s a fact: a mere 5% boost in customer retention can translate into a staggering 25% to 95% surge in your bottom line\, demonstrating the undeniable link between customer loyalty\, customer experience\, and business success. By investing in CX initiatives designed to foster loyalty\, you open doors to remarkable profitability gains\, bolstered customer retention\, and overarching business expansion. However\, the key challenges in achieving consumer loyalty lie in understanding the evolving needs of customers\, creating a seamless and consistent experience across all touch points\, and effectively leveraging data to personalize interactions.  \nAll Access: Customer Loyalty will explore the latest strategies to overcome these challenges. Join us to revolutionize your approach to customer loyalty and position your brand at the forefront of your industry.
URL:https://arenacx.com/event/all-access-customer-loyalty-2024/
CATEGORIES:Customer Experience
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