Executing Your Transformation Roadmap
2024-10-20 - 2024-10-23 | Executing Your Transformation Roadmap, 3800 W Starr Pass Blvd, Tucson, AZ, 85745, United States

DigiMarCon Texas
2024-10-21 - 2024-10-22 | The Westin Dallas Downtown Hotel, 1201 Main St, Dallas, TX, 75202, United States
DigiMarCon Texas 2024 is your chance to …

Hear from some of the most audacious and thought-provoking speakers in the digital marketing, media and advertising industry.
Gain insight into emerging strategies, the latest innovative technologies, and best practices to move your business to the next level.
Network with thought leaders, collaborate with your peers and build your professional network.

DigiMarCon Texas, the Premier Digital Marketing, Media and Advertising Conference & Exhibition in Texas returns July 11th to 12th, 2024 to the Omni Dallas Hotel in Dallas, Texas. Join your peers in-person or online for 2 days jam packed with digital marketing best practices, latest trends, practical solutions, strategy and networking, also check out the next generation of technology & innovation; Internet, Mobile, AdTech, MarTech & SaaS Technology.

Be a part of DigiMarCon Texas 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes, case studies, strategy sessions, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today.

This year’s edition will feature topics such as:

Account-Based Marketing
Behavioral & Neuromarketing
Content Marketing
Conversational Marketing
Conversion Rate Optimization
Data Science & Big Data
Email Marketing
Geo-Targeting & Proximity Marketing

Growth Hacking
Inbound & Outbound Marketing
Influencer Marketing
Mobile Marketing
Native & Contextual Advertising
Omnichannel Marketing
Paid Search Marketing
Personalization & Privacy

Podcast & Webinar Marketing
PR & Cause Marketing
Predictive Analytics & Attribution
Programmatic Advertising
Sales & Marketing Automation
Search Engine Optimization
Shopper Marketing
Smarketing & Customer Experience

Social Commerce
Social Media Marketing
UI / UX Design
User-Generated Content
Video Marketing
Viral & Buzz Marketing
Visual & Voice Search
Web Analytics

GovCC: 22nd Annual Customer Contact Week for Government
2024-10-21 - 2024-10-23
Transform Customer Experience by Integrating Contact Centers and Digital Services for a Seamless Interaction

Across Government, the Customer Service industry is shifting, focusing on ways to simplify the way citizens interact with government departments through AI, self-service, digital optimisation and more.
Despite great achievements in improving the overall citizen journey, we still see increasingly high call volumes. This is in part due to the complexity of government departments, their responsibilities and the struggles in communicating which departments own which specific service to the public.
Examining the drive to digitise services, the move to give citizens the power to self-serve, the tools to unlock the opportunities of technology and so much more – the opportunity, scope and challenges facing Customer Contact leaders in Government has never been greater as they look at new ways to delivery continuous improvement and equitable services access.
GovCC – Customer Contact Week for Government returns in 2024 to provide case studies, debates, deep dives, insights, and solutions to the 4 critical areas Government Customer Contact Leaders must tackle:
⭑ Transformation & Delivery of Service
⭑ Digital Citizen Experience
⭑ Operations Excellence
⭑ Leadership & Employee Experience
With 40 + sessions and speakers from Australia and New Zealand’s government departments and organisations, GovCC 2024 will explore the latest developments. As the ONLY event dedicated to bringing together all levels of government to explore customer contact, this event is the place to be to discover the different strategies and approaches to customer excellence across ANZ and unlock new tools and ideas to transform your own operations.

ICMI's Contact Center Expo Loews Royal Pacific Resort
2024-10-21 - 2024-10-24
ICMI’s Contact Center Expo is back in sunny Orlando, FL, October 21 – 24! Be there as contact center industry professionals gather together—as an industry collective—to tackle the challenges and opportunities for 2024 and beyond that will enable positive growth and change in our industry and beyond. Recharge, refocus and reinvent yourself and your organization at ICMI’s Contact Center Expo!
