BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ArenaCX - ECPv6.15.17.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:ArenaCX
X-ORIGINAL-URL:https://arenacx.com
X-WR-CALDESC:Events for ArenaCX
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20230312T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20231105T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20240310T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20241103T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20250309T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20251102T070000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240123
DTEND;VALUE=DATE:20240126
DTSTAMP:20260406T195047
CREATED:20231125T142049Z
LAST-MODIFIED:20231125T145644Z
UID:10000012-1705968000-1706227199@arenacx.com
SUMMARY:Customer Contact Week 2024
DESCRIPTION:Join the epicenter of customer contact innovation at Customer Contact Week Winter 2023\, where industry leaders\, visionaries\, and CX professionals converge to redefine the future of customer experiences. This immersive event\, scheduled for 23-25 January 2024\, promises a dynamic blend of insights\, technologies\, and strategies to elevate your customer engagement game. \nKey Highlights:\nVisionary Keynotes: Immerse yourself in thought-provoking talks by industry luminaries\, offering deep insights into the latest CX trends\, challenges\, and transformative solutions. \nInteractive Workshops: Engage in hands-on workshops led by CX experts\, providing practical tools and strategies to revolutionize your customer contact approach. \nTechnology Showcases: Explore cutting-edge solutions and innovations from leading providers\, gaining firsthand experience of the tools reshaping the customer contact landscape. \nSpeakers include: \n\nStacey Armijo\, Chief Experience Officer at Amplify Credit Union\nKriti Anand\, VP\, Digital Products\, Commerce Bank\nStacy Blakley\, Director\, Customer Success & Global Transformation\nMonica Ford\, Senior Director\, Client Experience & Client Development\, Louis Vuitton\nMany\, many more!\n\nDon’t miss your chance to be at the forefront of customer contact excellence. Customer Contact Week Winter 2023 is your ticket to unlocking the strategies and technologies that will shape the future of customer experiences.
URL:https://arenacx.com/event/customer-contact-week-2024/
LOCATION:Renaissance Austin Hotel\, 9721 Arboretum Boulevard\, Austin\, TX\, 78759\, United States
CATEGORIES:Contact Center
ATTACH;FMTTYPE=image/jpeg:https://arenacx.com/wp-content/uploads/2023/11/Customer-Contact-Week-2024-CX-Today-Events.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240515
DTEND;VALUE=DATE:20240516
DTSTAMP:20260406T195048
CREATED:20231125T152016Z
LAST-MODIFIED:20231214T202812Z
UID:10000015-1715731200-1715817599@arenacx.com
SUMMARY:ICMI Virtual Summit
DESCRIPTION:We are pleased to announce ICMI’s Contact Center Expo: A Digital Experience for 2024. This free\, one-day virtual summit is designed for contact center professionals and will take place on Wednesday\, May 15th\, 2024. \nICMI’s Contact Center Expo: A Digital Experience is designed specifically for contact center and customer service professionals to arm them with the tools\, knowledge and connections that will advance their performance and career. Unlike most virtual events which can feel like consecutive webinars\, we invest in delivering an interactive\, community-focused experience that’s rooted in practical and actionable information and customized networking.  \n  \nThe event features independent content brought to you by practitioners and industry thought leaders who remain on the cusp of the latest trends\, technologies\, and topics.  \n  \nYou won’t want to miss this jam-packed program!
URL:https://arenacx.com/event/icmi-virtual-summit/
CATEGORIES:Contact Center
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Orange-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241021
DTEND;VALUE=DATE:20241025
DTSTAMP:20260406T195048
CREATED:20231125T152408Z
LAST-MODIFIED:20231214T201507Z
UID:10000016-1729468800-1729814399@arenacx.com
SUMMARY:ICMI's Contact Center Expo Loews Royal Pacific Resort
DESCRIPTION:ICMI’s Contact Center Expo is back in sunny Orlando\, FL\, October 21 – 24! Be there as contact center industry professionals gather together—as an industry collective—to tackle the challenges and opportunities for 2024 and beyond that will enable positive growth and change in our industry and beyond. Recharge\, refocus and reinvent yourself and your organization at ICMI’s Contact Center Expo!
URL:https://arenacx.com/event/icmis-contact-center-expo-loews-royal-pacific-resort/
CATEGORIES:Contact Center
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Black.png
END:VEVENT
END:VCALENDAR