BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ArenaCX - ECPv6.15.17.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:ArenaCX X-ORIGINAL-URL:https://arenacx.com X-WR-CALDESC:Events for ArenaCX REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD TZOFFSETFROM:+0000 TZOFFSETTO:+0000 TZNAME:UTC DTSTART:20230101T000000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;VALUE=DATE:20240111 DTEND;VALUE=DATE:20240112 DTSTAMP:20260501T102355 CREATED:20231210T143828Z LAST-MODIFIED:20231210T143828Z UID:10000107-1704931200-1705017599@arenacx.com SUMMARY:See Genesys in action DESCRIPTION:Digital customer engagement \nBe in touch anywhere\, anytime\, with an all-in-one suite of digital channels at the speed of a text. Join us to see a live demonstration and learn how to maximize your digital customer engagement with Genesys. \nWe’ll show you firsthand how to:  \n\nOrchestrate connected\, personal experiences with AI \nOptimize CX with self-service tools for faster resolution \nImprove satisfaction with digital\, self-contained experiences \nMove seamlessly between customers’ preferred channels \n\nSave your seat now!  \nCan’t make it? Register to receive access to the recording.  URL:https://arenacx.com/event/see-genesys-in-action/ CATEGORIES:Digital Transformation ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/genesys.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240205 DTEND;VALUE=DATE:20240210 DTSTAMP:20260501T102355 CREATED:20231125T144243Z LAST-MODIFIED:20231125T144243Z UID:10000013-1707091200-1707523199@arenacx.com SUMMARY:Cisco Live 2024 – Europe DESCRIPTION:Cisco Live 2024 Europe returns to Amsterdam! It kickstarts on February 5th\, before wrapping up on February 9th – but only after an action-packed week full of insightful and educational content created to inspire tech innovators across the globe. \nWhile the event is an in-person one in Amsterdam\, it will also be available to view online. Here are just some of the many activities taking place at Cisco Live Amsterdam: \n\nFull Conference – a world-class curriculum of technical education and training\nExplorer – discover new emerging and innovative technologies and network with like-minded professionals\nBroadcast – tap into the excitement of Cisco Live\nIT Leadership – in-depth focus on IT business\n\nCisco Live is the ultimate destination for Cisco customers and partners to build their community and bolster their knowledge. \nStay tuned for more updates and news\, including guest speakers. In the meantime\, save the date – you won’t want to miss it. URL:https://arenacx.com/event/cisco-live-2024-europe/ LOCATION:Cisco Live\, Europaplein 24\, Amsterdam\, 1078 GZ\, Netherlands CATEGORIES:Digital Transformation ATTACH;FMTTYPE=image/jpeg:https://arenacx.com/wp-content/uploads/2023/11/Cisco-Live.jpg END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240506 DTEND;VALUE=DATE:20240509 DTSTAMP:20260501T102355 CREATED:20231216T163820Z LAST-MODIFIED:20231216T163820Z UID:10000133-1714953600-1715212799@arenacx.com SUMMARY:TSIA World Interact DESCRIPTION:TSIA World Interact is the tech industry conference that focuses on solutions to the toughest challenges facing technology solution providers. Featuring 100+ sessions delivering industry-validated data and insights\, the event hosts a number of tech leaders and professionals from companies across the globe. TSIA member companies include Informatica\, Microsoft\, Cisco Systems\, and Google. \nTracks will include Innovation in Customer Success\, Data & Analytics\, Diversity Equity & Inclusion\, Service Offer Management\, and more. You’ll also get to experience the virtual InteractZone to meet the TSIA partner ecosystem. URL:https://arenacx.com/event/tsia-world-interact/ LOCATION:Orlando World Center Marriott\, 8701 World Center Dr\, Orlando\, FL\, 32821\, United States CATEGORIES:Digital Transformation ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Yellow.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251023T130000 DTEND;TZID=America/New_York:20251023T140000 DTSTAMP:20260501T102355 CREATED:20250922T083545Z LAST-MODIFIED:20251002T045324Z UID:10000148-1761224400-1761228000@arenacx.com SUMMARY:UBIX.AI – The Intersection of Data\, Generative AI\, Reinforcement Learning and Agentic Automation DESCRIPTION:  \n\n\n\n\nWebinar Description\n\n\n\n\nDiscover how UBIX.AI\, a pioneer at the intersection of Data Mastery\, Generative AI Reinforcement Learning\, and Agentic AI\, is transforming the way businesses leverage data and automation. \nIn this session\, John Burke (Founder & CEO) and Geoff Joynt (Partner & EVP of Business Development) will walk us through their patented no-code SaaS platform\, which contextualizes and presents data from inside and outside the enterprise in minutes—not days. \nThe focus will be on Autonomous Agentic AI—what it is\, how it empowers you and your clients\, and how it creates new opportunities for revenue and growth. \n\n\n\n\n\nFeatured Speakers\n\n\n\n\n\nJohn BurkeGeoff Joynt\nJohn Burke\, Founder and CEO\, UBIX.AI\n \nJohn is a serial entrepreneur and board member with 30+ years’ experience in market maker leadership. John started his career at PricewatershouseCoopers within Financial Advisory Services focused on M&A\, Corporate Turnarounds and Forensic Accounting. Later he joined WebsideStory a pioneer in SaaS based Web Analytics where he ran finance\, operations and IT where they took it from an early stage startup to a successful public company which was sold to Adobe in 2008. He then started a corporate turnaround firm in 2008 where is led several corporate turnarounds with 7 successful turnarounds over the course of the next 7 years until he founded OspreyData\, which was a pioneer in the predictive analytics and autonomous control space for the Oil and Gas industry and was sold to an oil field services company 5 years later. It was at this point that he founded UBIX.AI. That was approximately 8 years ago.\n  \nGeoff Joynt\, Partner and EVP of Business Development\n\nGeoff is an Orange County\, California based change-agent executive with more than 35+ years of experience in sales and sales leadership in B2B software\, Content\, Outsourcing and Information Technology. He has experience leading both small and large direct and indirect sales organizations (while also managing marketing\, sales operations\, solution engineering\, professional services\, and sales development) with team sizes ranging from 5 to 500 FTEs. Geoff has also been part of several successful M&A exits to top-tier private equity firms and strategic partners over the course of his career. \n  \n\n\n\n\n\nThis webinar will provide critical insights on:\n\n\n\n\n\nGenAI &\nAgentic AI\nUnderstand how Generative AI\, Reinforcement Learning\, and Agentic AI automation are transforming business \nAccessible\nData\nDiscover how to make data accessible and actionable – without specialized tools or heavy resources. \nInnovation\nFramework\nExplore six core value tenets that drive rapid innovation and sustainable transformation. \n\n\n\n\n\nReserve your spot today\n\n\n\n\n\n\n\n \n \n UBIX.AI is a pioneer of the intersection of Data Mastery\, Generative AI Reinforcement Learning\, and AgenticAI that drives business-led actionable insights and automation. Our patented no-code SaaS platform contextualizes and presents data from inside and outside the enterprise in minutes\, not days\, ensuring AI\, ML & Agentic innovation & transformation. \n \n Name(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Email(Required)\n \n \n Enter Email\n \n \n \n Confirm Email\n \n \n Company Website(Required)\n \n Position / Job Title(Required)Phone(Required)LinkedIn Profile(Required)Industry Type(Required)AdvertisingAgricultureBankingConstructionCreativesEducationEntertainmentFashionFinanceHospitalityMarketingRetailServicesTechnologyOtherWhat type of BPO services does your organization provide?(Required)Customer ServiceBack OfficeTechnical SupportSales/Lead GenerationHR/PayrollOtherApproximate size of your BPO team(Required)Fewer than 50 employees51–200 employees201–500 employees501–1\,000 employeesMore than 1\,000 employeesIf Other\, please specify(Required)Can’t attend live?\n \n I’m unable to attend the webinar but would like to receive the recording.\n Do you have any questions you would like to ask our speakers?How did you hear about this webinar?Social MediaAdvertisementWord of MouthEmailerOtherWant to keep up-to-date with our latest news and announcements? Yes please!\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n\n\n\n\nUBIX.AI Insights & Knowledge\n\n\n\n\n\nA 3-part exploration of how agentic AI transforms business strategy\, teamwork\, and value creation. \nBusiness StrategyAgent-Driven Strategy TeamworkIntelligent Agent Allies Value CreationAccelerating Business Outcomes URL:https://arenacx.com/event/ubix-ai/ CATEGORIES:Digital Transformation ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2025/09/UBIX.AI-–-The-Intersection-of-Data-Generative-AI-Reinforcement-Learning-and-Agentic-Automation-3.png END:VEVENT END:VCALENDAR