BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ArenaCX - ECPv6.15.17.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:ArenaCX X-ORIGINAL-URL:https://arenacx.com X-WR-CALDESC:Events for ArenaCX REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD TZOFFSETFROM:+0000 TZOFFSETTO:+0000 TZNAME:UTC DTSTART:20230101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20251023T130000 DTEND;TZID=America/New_York:20251023T140000 DTSTAMP:20260403T215418 CREATED:20250922T083545Z LAST-MODIFIED:20251002T045324Z UID:10000148-1761224400-1761228000@arenacx.com SUMMARY:UBIX.AI – The Intersection of Data\, Generative AI\, Reinforcement Learning and Agentic Automation DESCRIPTION:  \n\n\n\n\nWebinar Description\n\n\n\n\nDiscover how UBIX.AI\, a pioneer at the intersection of Data Mastery\, Generative AI Reinforcement Learning\, and Agentic AI\, is transforming the way businesses leverage data and automation. \nIn this session\, John Burke (Founder & CEO) and Geoff Joynt (Partner & EVP of Business Development) will walk us through their patented no-code SaaS platform\, which contextualizes and presents data from inside and outside the enterprise in minutes—not days. \nThe focus will be on Autonomous Agentic AI—what it is\, how it empowers you and your clients\, and how it creates new opportunities for revenue and growth. \n\n\n\n\n\nFeatured Speakers\n\n\n\n\n\nJohn BurkeGeoff Joynt\nJohn Burke\, Founder and CEO\, UBIX.AI\n \nJohn is a serial entrepreneur and board member with 30+ years’ experience in market maker leadership. John started his career at PricewatershouseCoopers within Financial Advisory Services focused on M&A\, Corporate Turnarounds and Forensic Accounting. Later he joined WebsideStory a pioneer in SaaS based Web Analytics where he ran finance\, operations and IT where they took it from an early stage startup to a successful public company which was sold to Adobe in 2008. He then started a corporate turnaround firm in 2008 where is led several corporate turnarounds with 7 successful turnarounds over the course of the next 7 years until he founded OspreyData\, which was a pioneer in the predictive analytics and autonomous control space for the Oil and Gas industry and was sold to an oil field services company 5 years later. It was at this point that he founded UBIX.AI. That was approximately 8 years ago.\n  \nGeoff Joynt\, Partner and EVP of Business Development\n\nGeoff is an Orange County\, California based change-agent executive with more than 35+ years of experience in sales and sales leadership in B2B software\, Content\, Outsourcing and Information Technology. He has experience leading both small and large direct and indirect sales organizations (while also managing marketing\, sales operations\, solution engineering\, professional services\, and sales development) with team sizes ranging from 5 to 500 FTEs. Geoff has also been part of several successful M&A exits to top-tier private equity firms and strategic partners over the course of his career. \n  \n\n\n\n\n\nThis webinar will provide critical insights on:\n\n\n\n\n\nGenAI &\nAgentic AI\nUnderstand how Generative AI\, Reinforcement Learning\, and Agentic AI automation are transforming business \nAccessible\nData\nDiscover how to make data accessible and actionable – without specialized tools or heavy resources. \nInnovation\nFramework\nExplore six core value tenets that drive rapid innovation and sustainable transformation. \n\n\n\n\n\nReserve your spot today\n\n\n\n\n\n\n\n \n \n UBIX.AI is a pioneer of the intersection of Data Mastery\, Generative AI Reinforcement Learning\, and AgenticAI that drives business-led actionable insights and automation. Our patented no-code SaaS platform contextualizes and presents data from inside and outside the enterprise in minutes\, not days\, ensuring AI\, ML & Agentic innovation & transformation. \n \n Name(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Email(Required)\n \n \n Enter Email\n \n \n \n Confirm Email\n \n \n Company Website(Required)\n \n Position / Job Title(Required)Phone(Required)LinkedIn Profile(Required)Industry Type(Required)AdvertisingAgricultureBankingConstructionCreativesEducationEntertainmentFashionFinanceHospitalityMarketingRetailServicesTechnologyOtherWhat type of BPO services does your organization provide?(Required)Customer ServiceBack OfficeTechnical SupportSales/Lead GenerationHR/PayrollOtherApproximate size of your BPO team(Required)Fewer than 50 employees51–200 employees201–500 employees501–1\,000 employeesMore than 1\,000 employeesIf Other\, please specify(Required)Can’t attend live?\n \n I’m unable to attend the webinar but would like to receive the recording.\n Do you have any questions you would like to ask our speakers?How did you hear about this webinar?Social MediaAdvertisementWord of MouthEmailerOtherWant to keep up-to-date with our latest news and announcements? Yes please!\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n\n\n\n\nUBIX.AI Insights & Knowledge\n\n\n\n\n\nA 3-part exploration of how agentic AI transforms business strategy\, teamwork\, and value creation. \nBusiness StrategyAgent-Driven Strategy TeamworkIntelligent Agent Allies Value CreationAccelerating Business Outcomes URL:https://arenacx.com/event/ubix-ai/ CATEGORIES:Digital Transformation ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2025/09/UBIX.AI-–-The-Intersection-of-Data-Generative-AI-Reinforcement-Learning-and-Agentic-Automation-3.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20250616 DTEND;VALUE=DATE:20250618 DTSTAMP:20260403T215418 CREATED:20231212T230541Z LAST-MODIFIED:20231212T230541Z UID:10000118-1750032000-1750204799@arenacx.com SUMMARY:DigiMarCon Mexico DESCRIPTION:DigiMarCon Mexico 2025 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nDigiMarCon Mexico\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in Mexico returns June 16th to 17th\, 2025 to the luxurious St. Regis Mexico City Hotel in Mexico City\, Mexico. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Mexico 2025 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics URL:https://arenacx.com/event/digimarcon-mexico/ LOCATION:The St. Regis Mexico City Hotel\, Av. P.º de la Reforma 439\, Cuauhtémoc\,\, Ciudad de México\, 06500\, Mexico CATEGORIES:Marketing ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/mexico.png ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20250325 DTEND;VALUE=DATE:20250327 DTSTAMP:20260403T215418 CREATED:20231209T212132Z LAST-MODIFIED:20231214T201209Z UID:10000091-1742860800-1743033599@arenacx.com SUMMARY:The Customer Show Asia 2025 DESCRIPTION:We are honoured to have brought together over 1\,200 unique qualified customer leaders with 50% from higher management\nto The Customer Show Asia 2023 and we look forward to meeting you in 2025! URL:https://arenacx.com/event/the-customer-show-asia-2025/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/the-costumer-show-asia.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241209 DTEND;VALUE=DATE:20241212 DTSTAMP:20260403T215418 CREATED:20231209T143804Z LAST-MODIFIED:20231214T201245Z UID:10000088-1733702400-1733961599@arenacx.com SUMMARY:Security & Risk DESCRIPTION:Build Trust. Accelerate Business.\n\n\n\n\nSecurity and risk leaders need insights\, strategies\, and solutions to build trust and accelerate growth. This includes trust and confidence in the use of AI. The emergence of AI and generative AI has disrupted the field of security and risk. As a result\, security leaders are now responsible for understanding how to adopt and balance the risks and rewards of AI. This includes knowing how to protect data with Zero Trust as well as utilizing AI in digital identity and fraud protection. Security leaders must also consider AI ethics and compliance. \nWith the information and insight that Forrester provides\, organizations can manage risk and reap the business rewards of being truly trusted. \nAs you lead your organization to secure the future\, Forrester is on your side and by your side with the latest research\, content\, and insights available at the Security & Risk Forum 2024. \n\n\n\n\n\n\n\n\n\n\n\n\nEasier Access To More. Trusted. Analyst. Insight.\n\nAccess unbiased Forrester research\, tools\, and methodologies to further your security and risk expertise with an eye toward accelerating business growth. Seize the opportunity to leverage the ever-evolving world of AI\, cloud\, and data to speed successful outcomes with objective insights. \nSpeakers: Our keynote speakers\, carefully selected for their trailblazing expertise\, will ignite your entrepreneurial spirit and challenge your paradigm of what’s possible. \nAnalysts: Meet with Forrester’s analysts to align your security strategies with reality. Get your questions answered and stay informed on the latest developments. \nAgenda: Build new skills in a robust agenda with 30+ sessions\, workshops\, keynotes\, case studies\, and specialized tracks to aid in targeted learning. \nMarketplace: Evaluate innovative solutions among security providers who offer best-in-class products to help you build trust and secure your organization. \nGet ready to witness a revolutionary event that will transform your understanding of security and risk as a business accelerator. Join us! URL:https://arenacx.com/event/security-risk/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/image-1.png ORGANIZER;CN="Forrester":MAILTO:events@forrester.com. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241203 DTEND;VALUE=DATE:20241205 DTSTAMP:20260403T215418 CREATED:20231209T221246Z LAST-MODIFIED:20231209T221246Z UID:10000100-1733184000-1733356799@arenacx.com SUMMARY:CX Healthcare East DESCRIPTION:HUMANIZE YOUR EXPERIENCES\, DELIVER  EXCEPTIONAL CARE AND ACHIEVE SUPERIOR HEALTH OUTCOMES FOR ALL\n\n\nThe CX Healthcare Exchange is back for its East edition this December at the Le Méridien Dania Beach at Fort Lauderdale Airport\, for two days of exclusive content and insights. Our extensive faculty of C-level executives\, experienced experts\, and equity specialists will uncover an array of lessons\, learnings\, and insights most pressing for the Healthcare industry in today’s digital world. \nThroughout the conference\, our panels will delve into significant internal issues for healthcare executives. From patient centricity and whole health\, balancing human and digital\, making investments with longevity\, and caring for caregivers\, there are a multitude of challenges we are looking to help you address. \nRequest your invitation today for the chance to join the greatest experience minds in healthcare and redefine your experience strategy. URL:https://arenacx.com/event/cx-healthcare-east/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-healthcare-florida.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241119 DTEND;VALUE=DATE:20241123 DTSTAMP:20260403T215418 CREATED:20231208T210358Z LAST-MODIFIED:20231208T210358Z UID:10000082-1731974400-1732319999@arenacx.com SUMMARY:CX Asia Week 2024 DESCRIPTION:CX Asia Week 2024 is the leading platform bringing the region’s CX leaders together to deliver a bigger CX impact by championing customer intelligence\, fostering customer loyalty and optimizing’s CX strategies to do more with less. \nKey Themes: \n\nDebunking the Concept of Hyper-Personalization\nThe Power of Real-Time Customer Experience\nMoving Beyond Bots and Creating Meaning\nEmpathy and Emotional Intelligence in CX\nCustomer Data and Privacy\nCommunity-Driven and Sustainable Customer Experience URL:https://arenacx.com/event/cx-asia-week-2024/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Singapore.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241105 DTEND;VALUE=DATE:20241107 DTSTAMP:20260403T215418 CREATED:20231210T141254Z LAST-MODIFIED:20231210T141254Z UID:10000103-1730764800-1730937599@arenacx.com SUMMARY:All Access: Future Contact Center Trends & Technology APAC 2024 DESCRIPTION:As businesses in the Asia-Pacific (APAC) region strive to elevate their CX strategies\, the need for future-ready contact centers is more pressing than ever. According to a recent study by Frost & Sullivan\, the APAC contact center market is projected to reach a staggering $60 billion by 2025\, driven by factors such as rising customer expectations\, increasing digital adoption\, and the growing demand for omnichannel support. \nHowever\, unlocking the full potential of future-ready contact centers comes with its share of challenges. Staying abreast of technological advancements\, bridging the skills gap\, and striking the right balance between automation and human interaction are among the key hurdles. \nJoin All Access: The Future Contact Centers Trends & Technology APAC where we address\nthese challenges and provide a platform for industry leaders\, experts\, and innovators to\nshare insights and solutions. URL:https://arenacx.com/event/all-access-future-contact-center-trends-technology-apac-2024/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/future-contact.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241028 DTEND;VALUE=DATE:20241031 DTSTAMP:20260403T215418 CREATED:20231212T224109Z LAST-MODIFIED:20231212T224109Z UID:10000116-1730073600-1730332799@arenacx.com SUMMARY:DigiMarCon World DESCRIPTION:DigiMarCon World 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nDigiMarCon World\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in Las Vegas returns October 28th to 30th\, 2024 to The Venetian Las Vegas Resort in Las Vegas\, Nevada. Join your peers in-person or online for 3 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon World 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics URL:https://arenacx.com/event/digimarcon-world/ LOCATION:The Venetian Las Vegas Resort\, 3355 S Las Vegas Blvd\, Las Vegas\, NV\, NV 89109\, United States CATEGORIES:Marketing ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/las-vegas.png ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241024 DTEND;VALUE=DATE:20241026 DTSTAMP:20260403T215418 CREATED:20231212T221236Z LAST-MODIFIED:20231212T224204Z UID:10000115-1729728000-1729900799@arenacx.com SUMMARY:DigiMarCon Southwest DESCRIPTION:DigiMarCon Southwest 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nDigiMarCon Southwest\, the Premier Digital Marketing\, Media and Advertising Conference in the Southwestern United States returns October 24th – 14th\, 2023 to the luxurious Hyatt Regency Phoenix Hotel in Phoenix\, Arizona. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking.\n\nBe a part of DigiMarCon Southwest 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics URL:https://arenacx.com/event/digimarcon-southwest/ LOCATION:Hyatt Regency Phoenix Hotel\, 122 N 2nd St\, Phoenix\, AZ\, 85004\, United States CATEGORIES:Marketing ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/arizona-1.png ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241021 DTEND;VALUE=DATE:20241025 DTSTAMP:20260403T215418 CREATED:20231125T152408Z LAST-MODIFIED:20231214T201507Z UID:10000016-1729468800-1729814399@arenacx.com SUMMARY:ICMI's Contact Center Expo Loews Royal Pacific Resort DESCRIPTION:ICMI’s Contact Center Expo is back in sunny Orlando\, FL\, October 21 – 24! Be there as contact center industry professionals gather together—as an industry collective—to tackle the challenges and opportunities for 2024 and beyond that will enable positive growth and change in our industry and beyond. Recharge\, refocus and reinvent yourself and your organization at ICMI’s Contact Center Expo! URL:https://arenacx.com/event/icmis-contact-center-expo-loews-royal-pacific-resort/ CATEGORIES:Contact Center ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Black.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241021 DTEND;VALUE=DATE:20241024 DTSTAMP:20260403T215418 CREATED:20231208T205939Z LAST-MODIFIED:20231214T201407Z UID:10000081-1729468800-1729727999@arenacx.com SUMMARY:GovCC: 22nd Annual Customer Contact Week for Government DESCRIPTION:Transform Customer Experience by Integrating Contact Centers and Digital Services for a Seamless Interaction\n\n\n\nAcross Government\, the Customer Service industry is shifting\, focusing on ways to simplify the way citizens interact with government departments through AI\, self-service\, digital optimisation and more.\nDespite great achievements in improving the overall citizen journey\, we still see increasingly high call volumes. This is in part due to the complexity of government departments\, their responsibilities and the struggles in communicating which departments own which specific service to the public.\nExamining the drive to digitise services\, the move to give citizens the power to self-serve\, the tools to unlock the opportunities of technology and so much more – the opportunity\, scope and challenges facing Customer Contact leaders in Government has never been greater as they look at new ways to delivery continuous improvement and equitable services access.\nGovCC – Customer Contact Week for Government returns in 2024 to provide case studies\, debates\, deep dives\, insights\, and solutions to the 4 critical areas Government Customer Contact Leaders must tackle:\n⭑ Transformation & Delivery of Service\n⭑ Digital Citizen Experience\n⭑ Operations Excellence\n⭑ Leadership & Employee Experience\nWith 40 + sessions and speakers from Australia and New Zealand’s government departments and organisations\, GovCC 2024 will explore the latest developments. As the ONLY event dedicated to bringing together all levels of government to explore customer contact\, this event is the place to be to discover the different strategies and approaches to customer excellence across ANZ and unlock new tools and ideas to transform your own operations. URL:https://arenacx.com/event/govcc-22nd-annual-customer-contact-week-for-government/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/goverment.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241021 DTEND;VALUE=DATE:20241023 DTSTAMP:20260403T215418 CREATED:20231212T220811Z LAST-MODIFIED:20231212T224242Z UID:10000114-1729468800-1729641599@arenacx.com SUMMARY:DigiMarCon Texas DESCRIPTION:DigiMarCon Texas 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nDigiMarCon Texas\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in Texas returns July 11th to 12th\, 2024 to the Omni Dallas Hotel in Dallas\, Texas. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Texas 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics URL:https://arenacx.com/event/digimarcon-texas/ LOCATION:The Westin Dallas Downtown Hotel\, 1201 Main St\, Dallas\, TX\, 75202\, United States CATEGORIES:Marketing ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/texas.png ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241020 DTEND;VALUE=DATE:20241024 DTSTAMP:20260403T215418 CREATED:20231125T194616Z LAST-MODIFIED:20231214T201609Z UID:10000019-1729382400-1729727999@arenacx.com SUMMARY:Executing Your Transformation Roadmap DESCRIPTION: URL:https://arenacx.com/event/executing-your-transformation-roadmap/ LOCATION:Executing Your Transformation Roadmap\, 3800 W Starr Pass Blvd\, Tucson\, AZ\, 85745\, United States CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Bright-Green.png ORGANIZER;CN="Frost & Sullivan":MAILTO:events.us@frost.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241016 DTEND;VALUE=DATE:20241018 DTSTAMP:20260403T215418 CREATED:20231213T220732Z LAST-MODIFIED:20231213T220732Z UID:10000125-1729036800-1729209599@arenacx.com SUMMARY:DigiMarCon Africa DESCRIPTION:DigiMarCon Africa 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon Africa\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in Africa returns October 16th to 17th\, 2024 to the V&A Waterfront Cape Town Avenue Conference Venue in Cape Town\, South Africa. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Africa 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics URL:https://arenacx.com/event/digimarcon-africa/ LOCATION:V&A Waterfront Cape Town Avenue Conference Venue\, 40 Dock Rd\, Victoria & Alfred Waterfront\, Cape Town\, 8001\, South Africa CATEGORIES:Marketing ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Cape-town.png ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241010 DTEND;VALUE=DATE:20241012 DTSTAMP:20260403T215418 CREATED:20231213T222148Z LAST-MODIFIED:20231213T222148Z UID:10000127-1728518400-1728691199@arenacx.com SUMMARY:DigiMarCon Middle East & Dubai DESCRIPTION:DigiMarCon Middle East 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon Middle East\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in the Middle East returns October 1st to 2nd\, 2024 to the luxurious 5-star Hyatt Regency Dubai Hotel in Dubai\, United Arab Emirates. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Middle East 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics URL:https://arenacx.com/event/digimarcon-middle-east-dubai/ LOCATION:Hyatt Regency Dubai Hotel\, Al Khaleej Road Deira\,\, Dubai\, P.O. Box 5588\, United Arab Emirates CATEGORIES:Marketing ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/dubai.png ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241010 DTEND;VALUE=DATE:20241012 DTSTAMP:20260403T215418 CREATED:20231213T220218Z LAST-MODIFIED:20231213T220218Z UID:10000124-1728518400-1728691199@arenacx.com SUMMARY:DigiMarCon South Africa DESCRIPTION:DigiMarCon South Africa 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon South Africa\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in South Africa returns October 10th to 11th\, 2024 at the luxurious 5-star Hilton Sandton Hotel in Johannesburg\, South Africa. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon South Africa 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics URL:https://arenacx.com/event/digimarcon-south-africa/ LOCATION:Hilton Sandton Hotel\, 138 Rivonia Rd\, Sandown\, Sandton\, 2196\, South Africa CATEGORIES:Marketing ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/south-africa.png ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241009 DTEND;VALUE=DATE:20241012 DTSTAMP:20260403T215418 CREATED:20231209T143609Z LAST-MODIFIED:20231209T143609Z UID:10000087-1728432000-1728691199@arenacx.com SUMMARY:Technology Forum EMEA DESCRIPTION:Revolutionize Your Growth Strategy With The Latest Tech\, Data And AI.\n\n\n\n\nNew For 2024: Our Technology Forum\nForrester is pleased to launch a brand-new event in our portfolio: the Technology Forum 2024. It brings the best of our tech and data events into one supercharged event to help you enable an insights-driven business and capture\, transform\, and deliver insights from data at scale with AI. \nWhy the change? Because you can only achieve business success when tech and data teams are aligned on growth and opportunity. This is Forrester’s premier technology event for fostering innovation and driving growth from data\, AI\, technology infrastructure\, and software. Tech professionals\, data and analytics leaders\, entrepreneurs\, industry leaders\, and analysts will gather to exchange ideas\, highlight cutting-edge innovations\, and discuss the latest models\, practices\, and strategies they use to fuel growth with alignment. \nBy bringing together cutting-edge technology and data intelligence\, we’re providing you with the knowledge to not only stay ahead of the game but also completely command your tech alignment and business outcomes. There’s no better opportunity to propel your cross-functional learning journey and inspire you to make an even bigger impact with data and technology. \nTake your place alongside tech\, data\, and business leaders who want to:\n\nImprove business growth\, revenue\, and performance.\nLeverage the power of data\, AI\, and technology tools.\nStrategize\, innovate\, and operationalize a tech- and insights-driven agenda.\n\n\n\n\n\n\n\n\n\n\nEasier Access To More. Trusted. Analyst. Insight.\n\nAccess unbiased Forrester research\, tools\, and methodologies to further your tech and data expertise with an eye toward business growth and revenue. Seize the opportunity to leverage the ever-evolving world of AI\, cloud\, and data to speed outcomes and capture market opportunity with objective insights. \nSpeakers: Our keynote speakers\, carefully selected for their trailblazing expertise\, will ignite your entrepreneurial spirit and challenge your paradigm of what’s possible. \nAnalysts: Meet with Forrester’s analysts to align your tech and data assumptions with reality. Get your questions answered and stay informed on the latest developments. \nAgenda: Build new skills in a robust technology and data agenda with 30+ sessions\, workshops\, keynotes\, case studies\, and specialized tracks to aid in targeted learning. \nMarketplace: Evaluate innovative solutions among technology providers who offer best-in-class products to help you bridge gaps in your tech stack. \nTracks: Choose from sessions in leadership\, future-proofing\, innovation\, customer-obsessed growth\, insights\, AI\, and emerging tech. \nGet ready to witness a revolutionary event that will transform your understanding of tech and data research\, insights\, and opportunity in the most captivating way possible. URL:https://arenacx.com/event/technology-forum-emea/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/image-1.png ORGANIZER;CN="Forrester":MAILTO:events@forrester.com. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241008 DTEND;VALUE=DATE:20241010 DTSTAMP:20260403T215418 CREATED:20231209T220858Z LAST-MODIFIED:20231209T220858Z UID:10000099-1728345600-1728518399@arenacx.com SUMMARY:CX BFSI USA DESCRIPTION:LONG LIVE CUSTOMER EXCELLENCE\nPersonalized • Secure • Innovative\n\n\nWelcome to the 10th edition of the CX Exchange for Banking\, Financial Services and Insurance! When the Exchange launched a decade ago\, it was right at the cusp of challenger banks and insurtechs entering the scene to shake the mould of what the financial experience should look like. Today\, we are living in a digitized ecosystem with constantly connected customers who seek the speed and convenience of Amazon\, but the personal touch and advise of a first-class hotel. To stay relevant in this ever-changing digital world\, CX leaders need to deliver both\, whilst simultaneously always staying one step ahead.\n\nFurthermore\, we live in uncertain financial times\, where CX leaders need to fight hard to prove the worth of new investments\, and even demonstrate why CX is needed in the first place. As customers become increasingly demanding about where and how they want to be met\, it all comes down to delivering secure\, personalized and innovate experiences fit for an unknown future.\n \nJoin us this October as CX leaders from across the space come together to benchmark how to not only keep the field of CX alive\, but make it the gamechanger for organizations seeking to differentiate themselves in increasingly disloyal times. URL:https://arenacx.com/event/cx-bfsi-usa/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-miami.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241008 DTEND;VALUE=DATE:20241010 DTSTAMP:20260403T215418 CREATED:20231208T205524Z LAST-MODIFIED:20231208T205524Z UID:10000080-1728345600-1728518399@arenacx.com SUMMARY:All Access: Customer Data Analytics APAC 2024 DESCRIPTION:APAC businesses need customer data analytics to deliver best in class customer experiences\, but many are facing challenges in collecting\, integrating\, analyzing\, and acting upon customer data. \nA McKinsey study found that data-driven companies are more likely to succeed financially\, including making more profit\, growing revenue\, and pleasing customers. However\, only 23% of APAC businesses say they are using customer data effectively to improve their customer experience. The unique challenges of the Asia-Pacific region\, such as its diverse customer base\, complex regulations\, and rapidly changing technology\, make it difficult to collect\, manage\, and analyze customer data efficiently. \nAll Access: Customer Data Analytics addresses these challenges and provides actionable solutions to data integration\, quality management\, and collection challenges.  URL:https://arenacx.com/event/all-access-customer-data-analytics-apac-2024/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Apac.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241007 DTEND;VALUE=DATE:20241010 DTSTAMP:20260403T215418 CREATED:20231209T143359Z LAST-MODIFIED:20231209T143359Z UID:10000086-1728259200-1728518399@arenacx.com SUMMARY:B2B Summit EMEA DESCRIPTION:B2B Marketing\, Sales and Product Leaders\n\n\n\n\nAlign. Reinvent. Win.​\nBuckle up\, B2B professionals. You’re in for a roller-coaster ride of a year.​ \nEconomic uncertainty and generative AI have unsettled the foundations of many businesses. Adding to that\, we have reached an inflection point where Millennial and Gen Z buyers have eclipsed Baby Boomer and Gen X buyers — not just in numbers but also in influence. These new buyers have different expectations and lack trust in marketing and sales interactions. This disruption guarantees that firms that remain tethered to traditional approaches will fail. To succeed in 2024 and beyond\, B2B professionals must overcome constraints to reinvent their strategy\, technology\, and operations to seize the possibilities and not just weather these profound changes.​ \nThe time is ripe to transform your business\, but you’ll need to do it together. With marketing\, sales\, and product all guided by the same objectives and insights\, you’ll have a strong foundation to build on — and win in this new era. Join us at B2B Summit EMEA to:​ \n\nGet the latest insights on the evolving customer and buyer to orchestrate unique experiences.​\nLearn new strategies for functional alignment centered on creating customer value and growth.​\nDiscover tangible ways that data\, technology\, and AI can help you compete. ​\nUnderstand how to evolve your go-to-market approaches and revenue processes.\n\nReserve your place today! URL:https://arenacx.com/event/b2b-summit-emea/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/image-1.png ORGANIZER;CN="Forrester":MAILTO:events@forrester.com. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20241007 DTEND;VALUE=DATE:20241010 DTSTAMP:20260403T215418 CREATED:20231208T205042Z LAST-MODIFIED:20231208T205042Z UID:10000079-1728259200-1728518399@arenacx.com SUMMARY:CCW Europe Summit DESCRIPTION:BRINGING TOGETHER THE CONTINENT’S BRIGHTEST AND MOST PROGRESSIVE CX MINDS UNDER ONE ROOF\n\n\n\n2024 is the year to be the disruptor\, not the disrupted. Next October\, the CCW Europe Summit returns to bring you insights from businesses at the leading edge of customer engagement\, from early use cases in generative AI to unreleased industry research. Over the course of the 3-day summit\, we will be taking CCW to a whole new level with Europe’s first and only cross-industry Customer Management Disrupt-a-Thon\, a lavish awards ceremony\, new learning formats\, 100+ new expert speakers and a deeper-dive lens on the ‘how’ of customer excellence.\n\nJoin us to build invaluable relationships with your industry peers and hear the latest and greatest implementation strategies to diversify in the face of competition\, hyper-accelerate efficiencies and harness the limitless power of automation and AI to solve complex customer and business needs once and for all.\n\n\n\nVIEW THE 2023 AGENDA URL:https://arenacx.com/event/ccw-europe-summit/ LOCATION:The Passenger Terminal & Mövenpick Hotel\, Piet Heinkade 11\, Amsterdam\, 1019 BR\, Netherlands CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/amsterdam.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240918 DTEND;VALUE=DATE:20240920 DTSTAMP:20260403T215418 CREATED:20231209T211745Z LAST-MODIFIED:20231214T201801Z UID:10000128-1726617600-1726790399@arenacx.com SUMMARY:The Customer Show Sydney DESCRIPTION:Unlock the Potential of Your Customer Experience Strategy at The Customer Show in Sydney!\n\n\nWelcome to The Customer Show. Our mission is simple – to inspire and empower businesses to deliver exceptional customer experiences by sharing knowledge\, insights and best practices from over 80 leading experts in the field. \nAt The Customer Show\, you will gain a competitive edge by discovering the latest trends\, technologies and strategies that are transforming the customer experience landscape. This is the biggest chance to learn\, network and benchmark at scale! URL:https://arenacx.com/event/the-customer-show-sydney/ LOCATION:International Convention Centre\, 14 Darling Dr\, Sydney\, New South Wales\, 2000\, Australia CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Events-Light-Orange.png ORGANIZER;CN="IQPC Australia":MAILTO:consultation@iqpcaustralia.com.au END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240912 DTEND;VALUE=DATE:20240914 DTSTAMP:20260403T215418 CREATED:20231212T233501Z LAST-MODIFIED:20231212T233501Z UID:10000123-1726099200-1726271999@arenacx.com SUMMARY:DigiMarCon Europe & Netherlands DESCRIPTION:DigiMarCon Europe 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon Europe\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in Europe returns September 12th to 13th\, 2024 to the iconic Johan Cruijff ArenA Stadium in Amsterdam\, Netherlands. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Europe 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics URL:https://arenacx.com/event/digimarcon-europe-netherlands/ LOCATION:Johan Cruijff Arena Staduim\, Johan Cruijff Boulevard 1\, Amsterdam\, 1101 AX\, Netherlands CATEGORIES:Marketing ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/europe.png ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240911 DTEND;VALUE=DATE:20240913 DTSTAMP:20260403T215418 CREATED:20231209T220458Z LAST-MODIFIED:20231209T220458Z UID:10000098-1726012800-1726185599@arenacx.com SUMMARY:CX Retail USA Exchange DESCRIPTION:Customer Excellence In The Experiential & Hybrid Era Of Retail\n\n\nJoin fellow CX leaders from some of the USA’s biggest brands\, for this year’s CX Retail Exchange.\n\n\nAmidst an increasingly volatile and unpredictable retail environment\, leaders in the space are finding innovative new ways to adapt and drive their brands forwards whilst maintaining strong CX at their core! From streamlining operations in a tightening economy\, to meeting new shopping expectations in the post-COVID era; from driving strong employee experience\, to leveraging new advancements in technology and data analytics– now is the time to come together and share their innovative strategies and solutions from the cutting edge of retail.\n  URL:https://arenacx.com/event/cx-retail-usa-exchange/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-retail-usa.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240910 DTEND;VALUE=DATE:20240912 DTSTAMP:20260403T215418 CREATED:20231208T204411Z LAST-MODIFIED:20231208T204411Z UID:10000078-1725926400-1726099199@arenacx.com SUMMARY:All Access: Customer Insights & Data Analytics 2024 DESCRIPTION:Amid growing customer expectations and budget pressures in uncertain economic times\, customer insights and data analytics are becoming increasingly vital. They help create personalized experiences that delight customers and prove the value of CX initiatives on the bottom line.\n\nJoin All Access: Customer Insights & Data Analytics to learn the insights and strategies required to make informed decisions and deliver exceptional customer experiences\, ultimately fostering business growth and success. URL:https://arenacx.com/event/all-access-customer-insights-data-analytics-2024/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/data-analytics.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240909 DTEND;VALUE=DATE:20240913 DTSTAMP:20260403T215418 CREATED:20231209T143212Z LAST-MODIFIED:20231209T143212Z UID:10000085-1725840000-1726185599@arenacx.com SUMMARY:Technology Forum North America DESCRIPTION:Revolutionize Your Growth Strategy With The Latest Tech\, Data And AI.\n\n\n\n\nNew For 2024: Our Technology Forum\nForrester is pleased to launch a brand-new event in our portfolio: the Technology Forum 2024. It brings the best of our tech and data events into one supercharged event to help you enable an insights-driven business and capture\, transform\, and deliver insights from data at scale with AI. \nWhy the change? Because you can only achieve business success when tech and data teams are aligned on growth and opportunity. This is Forrester’s premier technology event for fostering innovation and driving growth from data\, AI\, technology infrastructure\, and software. Tech professionals\, data and analytics leaders\, entrepreneurs\, industry leaders\, and analysts will gather to exchange ideas\, highlight cutting-edge innovations\, and discuss the latest models\, practices\, and strategies they use to fuel growth with alignment. \nBy bringing together cutting-edge technology and data intelligence\, we’re providing you with the knowledge to not only stay ahead of the game but also completely command your tech alignment and business outcomes. There’s no better opportunity to propel your cross-functional learning journey and inspire you to make an even bigger impact with data and technology. \nTake your place alongside tech\, data\, and business leaders who want to:\n\nImprove business growth\, revenue\, and performance.\nLeverage the power of data\, AI\, and technology tools.\nStrategize\, innovate\, and operationalize a tech- and insights-driven agenda.\n\n\n\n\n\n\n\n\n\n\nEasier Access To More. Trusted. Analyst. Insight.\n\nAccess unbiased Forrester research\, tools\, and methodologies to further your tech and data expertise with an eye toward business growth and revenue. Seize the opportunity to leverage the ever-evolving world of AI\, cloud\, and data to speed outcomes and capture market opportunity with objective insights. \nSpeakers: Our keynote speakers\, carefully selected for their trailblazing expertise\, will ignite your entrepreneurial spirit and challenge your paradigm of what’s possible. \nAnalysts: Meet with Forrester’s analysts to align your tech and data assumptions with reality. Get your questions answered and stay informed on the latest developments. \nAgenda: Build new skills in a converged four-day technology and data agenda with 70+ sessions\, workshops\, keynotes\, case studies\, and specialized tracks to aid in targeted learning. \nMarketplace: Evaluate innovative solutions among technology providers who offer best-in-class products to help you bridge gaps in your tech stack. \nTracks: Choose from sessions in leadership\, future-proofing\, innovation\, customer-obsessed growth\, insights\, AI\, and emerging tech. \nGet ready to witness a revolutionary event that will transform your understanding of tech and data research\, insights\, and opportunity in the most captivating way possible. URL:https://arenacx.com/event/technology-forum-north-america/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/image-1.png ORGANIZER;CN="Forrester":MAILTO:events@forrester.com. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240909 DTEND;VALUE=DATE:20240911 DTSTAMP:20260403T215418 CREATED:20231209T220108Z LAST-MODIFIED:20231209T220108Z UID:10000097-1725840000-1726012799@arenacx.com SUMMARY:CX Travel and Hospitality DESCRIPTION:DESIGN THE FUTURE OF TRAVEL & HOSPITALITY:\nREBUILD TRUST\, INSPIRE GROWTH\, PRIORITISE POSITIVE CHANGE\n\n\nJoin us as we celebrate the return of the Customer Experience Exchange for Travel and Hospitality in 2023 – an invitation-only event where CX leaders from top travel\, tourism\, leisure\, and hospitality brands will meet in London\, for 2 days of thought-provoking content\, networking\, and knowledge sharing.\n\n\n\nWhile regaining the customer’s trust is particularly difficult in the current climate\, discuss how best to aid long-term business growth by tapping into new pools of target customers.\nJoin experts in considering innovative strategies based around creating excellent experiences while balancing sustainability and cost considerations\, with a new generation of consumers in mind\, as well as the socio-economic variables that drive the emerging socially conscious customer’s needs.\nHear from CX experts on new methods to optimise your human agents while investigating innovations such as AI tools\, cloud solutions\, omnichannel and IVR.\nTake the first step to transforming your company and department culture and discover proven business models from peers in the industry. Explore how to best listen to your customers’ needs to ensure they are met.\n\n\n\nThe Customer Experience team look forward to welcoming you in September!\n  URL:https://arenacx.com/event/cx-travel-and-hospitality/ LOCATION:HILTON LONDON SYON PARK\, Park Rd\, Isleworth\, TW8 8JF\, United Kingdom CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-travel-hospitality.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240905 DTEND;VALUE=DATE:20240907 DTSTAMP:20260403T215418 CREATED:20231212T232802Z LAST-MODIFIED:20231212T232802Z UID:10000122-1725494400-1725667199@arenacx.com SUMMARY:DigiMarCon Ireland DESCRIPTION:DigiMarCon Ireland 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon Ireland\, the Premier Digital Marketing\, Media and Advertising Conference in Ireland returns September 5th to 6th\, 2023 to the luxurious 5-star Westin Dublin Hotel in Downtown Dublin\, Ireland. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking.\n\nBe a part of DigiMarCon Ireland 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics URL:https://arenacx.com/event/digimarcon-ireland/ LOCATION:The Westin Dublin Hotel\, At\, College Green\, Westmoreland St\, Dublin\, D02 HR67\, Ireland CATEGORIES:Marketing ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/irland.png ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240829 DTEND;VALUE=DATE:20240831 DTSTAMP:20260403T215418 CREATED:20231212T231653Z LAST-MODIFIED:20231212T231653Z UID:10000120-1724889600-1725062399@arenacx.com SUMMARY:DigiMarCon UK DESCRIPTION:DigiMarCon UK 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 5th annual DigiMarCon UK\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in the United Kingdom returns August 29th to 30th\, 2024 to the luxurious 5-star Sofitel London Heathrow Hotel which is connected directly to Terminal 5 of London Heathrow Airport\, making it conveniently accessible from across the United Kingdom. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon UK 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics URL:https://arenacx.com/event/digimarcon-uk/ LOCATION:Sofitel London Heathrow Hotel\, Terminal 5 london heathrow airport\, London\, TW6 2GD\, United Kingdom CATEGORIES:Marketing ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/uk.png ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20240814 DTEND;VALUE=DATE:20240817 DTSTAMP:20260403T215418 CREATED:20231208T204055Z LAST-MODIFIED:20231208T204055Z UID:10000077-1723593600-1723852799@arenacx.com SUMMARY:CCW Executive Exchange August 2024 DESCRIPTION:The CCW Executive Exchange is part of the world’s largest customer contact event series. This invitation-only event is built for today’s senior CX and Customer Contact Leaders as they aim to benchmark\, connect\, and identify solutions to critical business challenges in the most efficient and effective way possible. URL:https://arenacx.com/event/ccw-executive-exchange-august-2024/ CATEGORIES:Customer Experience ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/LA.png END:VEVENT END:VCALENDAR