ArenaCX

Employee Listening in the Intelligence Age
2023-12-12
Your employees work hard to bring your brand promise to life but can often face obstacles that make it difficult to deliver. Empower your employees to speak up, point out these obstacles, and work together to solve them—a modern approach to employee experience called employee activation.

Join Kathi Enderes and Julia Bersin from The Josh Bersin Company for a discussion about employee activation, why it’s important, and how to get started. In this webinar, they’ll address:

The current state of work for organizations and employees, and why advancing your listening strategy toward activation is critical
The importance of fostering a culture that promotes sharing obstacles, ideas, suggestions, and solutions in day-to-day operations
Laying the groundwork for an effective employee activation program within your organization

AI/CX Virtual Summit 2023
2023-12-12
We’re thrilled to invite you to a free, groundbreaking virtual event that promises to redefine the landscape of Customer Experience (CX) through the lens of Artificial Intelligence (AI).
Register now for an exclusive experience that combines insight, innovation, and interaction!
Why you can’t miss the AI/CX Summit:

Keynote Speaker: Matt Dixon, NY Times Bestseller and authority in CX.
30+ Esteemed Speakers: Jess Cervellon, Nate Brown, Justin Robbins, Deon Nicholas (that’s me!), and many more.
3 Session Tracks: Covering 15+ hours of vital AI/CX content, with a focus on tech, saas, ecom, and retail industries.

Who Should Attend? Anyone and everyone involved in CX, support, service, technology, and beyond. Whether you’re a established expert or an AI novice, this event is tailored for everyone!

How to Join?

Register: It’s free! Click the “Register For Free” button, fill in your details, and voilà!
Stay Updated: Keep an eye on your inbox for the latest updates on speakers and topics.
Plan Your Day: Mark your calendar for December 12th and pick the sessions that intrigue you the most.
Engage and Enjoy: Participate in community chats, interact with peers, and absorb invaluable insights.

Can’t Attend Live? No problem! All sessions will be available on-demand post-event for registered attendees.
Don’t miss out on this extraordinary opportunity to explore the dynamic world of AI and CX. Click here to secure your spot now!
Excited to see you there!

Medallia Connect: Amsterdam
2023-12-07 | Huis Bartolotti, Herengracht 170, Amsterdam, 1016 BP, Netherlands
Join us at Medallia Connect: Amsterdam

Secure your spot for an exciting event on 7 December*. Gain valuable insights, engage in meaningful discussions and leave with actionable takeaways to enhance your customer experience strategies. Don’t miss this opportunity to network and connect with your peers.
We look forward to welcoming you to this inspiring event!
*There are only limited seats available as this is an exclusive invite only event, be sure to register today.

Achieve organizational success
2023-12-06 08:00 - 17:00 UTC | Classy Founder, 2378 Coventry Court, Gulfport, MS, 39501, United States
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AI: The good, the bad, and the critical ingredient for CX success
2023-12-06
Join us for an interactive discussion with Babak Hodjat, the inventor of the technology behind Apple’s Siri and current CTO-AI, at Cognizant Technologies, as we discuss AI’s capabilities and limitations today, (realistic) expectations of its future, and how it will continue to revolutionize customer and employee experiences. Including:

Ways businesses are using AI today, and how they will be affected by its quick evolution
Considerations when implementing AI tools into your business
The impact AI has (and will have) on strategic decision making and business outcomes
AI’s future in CX and how Medallia plans to lead the charge

The Future of CX is here
2023-12-06 | Classy Founder, 2378 Coventry Court, Gulfport, MS, 39501, United States

Call & Contact Centre Expo 2023
2023-11-29 - 2023-11-30 | ExCeL London, Royal Victoria Dock, 1 Western Gateway,, London, E16 1XL, United Kingdom
The Call & Contact Centre Expo returns in 2023 and will once again offer a fantastic opportunity for attendees to discover the newest and most innovative tech.
The event also showcases the latest strategies and advancements to call and contact centre professionals and those across various departments, such as IT and general management, who are looking to excel in customer engagement.
Senior CX Specialist, LOT Polish Airlines: “I can recommend attending at CC Expo. Great networking opportunities, great chance to keep up with the trends and to learn what vendors have to offer. Apart from that, great location and surrounding. Apart from serious talks, a lot of fun activities and gadgets. I’d be happy to come back!”
Check out the trends expected to shape the future of call and contact centres, with a tailored programme that will include thought-provoking live seminars and panel sessions, new product and service demos, and the platform to network with industry specialists.

AWS re:Invent 2023
2023-11-27 08:00 - 2023-12-01 17:00 | Classy Founder, 2378 Coventry Court, Gulfport, MS, 39501, United States
AWS re:Invent 2023 is heading to Vegas. The prestigious global conference for cloud computing and digital innovation will take place from November 27th to December 1st across various venues. The conference promises to be bigger, better, and more transformative than ever, as it plays host to industry visionaries, technologists, and thought leaders from across the globe.
AWS re:Invent will showcase the newest advancements in cloud computing, AI, machine learning, IoT, compliance, and a lot more. This event serves as the perfect location for attendees to receive unparalleled insights, engage in hands-on learning, and connect with a vibrant community of like-minded innovators.
The showpiece will feature a star-studded lineup of keynote speakers, deep-dive technical sessions, engaging workshops, and panel discussions led by top experts in their respective fields. Delegates will have the opportunity to learn directly from AWS leaders, industry pioneers, and experienced practitioners who will share their knowledge and best practices for leveraging the full potential of the AWS Cloud.
AWS re:Invent 2023 will also host the bustling Expo, where attendees can explore the newest solutions and services from AWS and its partners. Engage with the AWS ecosystem, witness live demos, and network with representatives from a wide range of industries. This is the perfect environment to discover cutting-edge technologies, forge valuable connections, and explore exciting career opportunities.
The event will include numerous chances for hands-on experience, with workshops, educational sessions, and certification exams available for attendees to bolster their technical expertise. Whether you are new to the cloud or an experienced practitioner, AWS re:Invent 2023 offers something for everyone, with specialized tracks and content tailored to various roles and industries.
Head along to AWS re:Invent 2023 and unlock the potential of the cloud to accelerate innovation, drive business growth, and transform the way we live and work. Don’t miss this unparalleled gathering of cloud enthusiasts, where inspiration meets technology and the future is shaped. Register to secure your spot at this transformative event!

Turnkey partnership program
2023-11-22 08:00 - 2023-11-23 17:00, 2023-11-16 08:00 - 2023-11-18 17:00 | Classy Founder, 2378 Coventry Court, Gulfport, MS, 39501, United States

Boost your sales
2023-11-16 00:00 - 2023-11-17 23:59 | Classy Founder, 2378 Coventry Court, Gulfport, MS, 39501, United States

Elevate ‘23: Shaping the future of CX in the age of AI
2023-11-07 08:00 - 17:00 | Classy Founder, 2378 Coventry Court, Gulfport, MS, 39501, United States
Get ready to go beyond the buzzwords and elevate your customer engagement strategy to new heights at Elevate 2023 – a cutting-edge event hosted by Puzzel. This immersive conference is your gateway to exploring the latest trends, innovations, and strategies that are shaping the future of customer interactions.
Some of the key highlights of Elevate 2023:
Visionary Keynotes: Gain insights from industry trailblazers and big names in customer engagement who will share their expertise and vision for the future.
Interactive Workshops: Dive deep into hands-on workshops led by top experts, where you can learn practical techniques and strategies to optimize your customer engagement efforts.
Networking Opportunities: Connect with fellow professionals, industry leaders, and like-minded innovators to build valuable relationships and exchange ideas.
Speakers at Elevate 2023 are renowned for their contributions to the world of customer engagement. They include:

Zack Kass, Technologist and Futurist at OpenAI
Bernardin Arnason, Industry Principal at Frost and Sullivan
Thomas Rødseth, Chief Technology Officer at Puzzel
Xiaopeng Li, Western Europe AI Lead at Microsoft

Elevate 2023 is your opportunity to stay ahead in the dynamic field of customer engagement, gain actionable insights, and be inspired by the best in the industry. Don’t miss your chance to elevate your strategies and deliver exceptional customer experiences.

WebexOne 2023
2023-10-24 08:00 - 2023-10-26 17:00 | Classy Founder, 2378 Coventry Court, Gulfport, MS, 39501, United States
WebexOne 2023, organized by Cisco, is a unique hybrid event that bridges the gap between physical and virtual experiences. It serves as a global gathering point for industry leaders, tech enthusiasts, and professionals from across the globe, all converging to explore the future of collaboration, communication, and connectivity.
Scheduled to take place at the Anaheim Marriott from October 24-26, this event boasts an impressive lineup of speakers, interactive sessions, and thought-provoking discussions. WebexOne is carefully crafted to immerse participants in the latest innovations, emerging trends, and best practices in the world of digital collaboration.
Throughout this eagerly anticipated event, attendees will have the privilege of gleaning invaluable insights from renowned experts, thought leaders, and Cisco executives. They will share their perspectives on the ever-evolving landscape of remote work, team collaboration, and virtual meetings. These insights will be delivered through keynote presentations, panel discussions, and breakout sessions, illuminating the transformative potential of Webex solutions in fostering seamless communication and productivity for organizations of all shapes and sizes.
Key Highlights of WebexOne:
Inspiring Keynotes: Expect to be inspired by influential speakers, including Cisco executives and the acclaimed actor Robert de Niro. These keynotes will delve into the latest industry trends, challenges, and innovative solutions.
Engaging Breakout Sessions: WebexOne offers a diverse range of interactive breakout sessions, enabling participants to delve deeper into specific areas of interest. These sessions offer practical guidance, real-world case studies, and best practices to elevate collaboration and drive success in the digital workspace.
Networking Opportunities: WebexOne serves as a dynamic platform for attendees to connect with like-minded professionals, industry peers, and Cisco experts. The event promotes networking through virtual meetups, discussion forums, and chat features, facilitating valuable connections and the exchange of ideas.
Product Showcases: Cisco will unveil the latest enhancements and innovations within the Webex portfolio, allowing attendees to explore cutting-edge features, integrations, and solutions. These demonstrations will underscore how Webex is poised to redefine how organizations collaborate and communicate in the digital era.
WebexOne stands as an indispensable event for individuals and organizations striving to remain at the forefront of digital collaboration, harness the potential of virtual meetings, and actively shape the future of work. With its compelling agenda, distinguished speakers, and interactive sessions, WebexOne promises an immersive experience that equips attendees with the knowledge and tools required to excel in an ever-evolving digital landscape.
WebexOne 2023, organized by Cisco, is a unique hybrid event that bridges the gap between physical and virtual experiences. It serves as a global gathering point for industry leaders, tech enthusiasts, and professionals from across the globe, all converging to explore the future of collaboration, communication, and connectivity.
Scheduled to take place at the Anaheim Marriott from October 24-26, this event boasts an impressive lineup of speakers, interactive sessions, and thought-provoking discussions. WebexOne is carefully crafted to immerse participants in the latest innovations, emerging trends, and best practices in the world of digital collaboration.
Throughout this eagerly anticipated event, attendees will have the privilege of gleaning invaluable insights from renowned experts, thought leaders, and Cisco executives. They will share their perspectives on the ever-evolving landscape of remote work, team collaboration, and virtual meetings. These insights will be delivered through keynote presentations, panel discussions, and breakout sessions, illuminating the transformative potential of Webex solutions in fostering seamless communication and productivity for organizations of all shapes and sizes.
Key Highlights of WebexOne:

Inspiring Keynotes: Expect to be inspired by influential speakers, including Cisco executives and the acclaimed actor Robert de Niro. These keynotes will delve into the latest industry trends, challenges, and innovative solutions.
Engaging Breakout Sessions: WebexOne offers a diverse range of interactive breakout sessions, enabling participants to delve deeper into specific areas of interest. These sessions offer practical guidance, real-world case studies, and best practices to elevate collaboration and drive success in the digital workspace.
Networking Opportunities: WebexOne serves as a dynamic platform for attendees to connect with like-minded professionals, industry peers, and Cisco experts. The event promotes networking through virtual meetups, discussion forums, and chat features, facilitating valuable connections and the exchange of ideas.
Product Showcases: Cisco will unveil the latest enhancements and innovations within the Webex portfolio, allowing attendees to explore cutting-edge features, integrations, and solutions. These demonstrations will underscore how Webex is poised to redefine how organizations collaborate and communicate in the digital era.

WebexOne stands as an indispensable event for individuals and organizations striving to remain at the forefront of digital collaboration, harness the potential of virtual meetings, and actively shape the future of work. With its compelling agenda, distinguished speakers, and interactive sessions, WebexOne promises an immersive experience that equips attendees with the knowledge and tools required to excel in an ever-evolving digital landscape.

GITEX Global 2023
2023-10-16 08:00 - 2023-10-20 17:00 | Classy Founder, 2378 Coventry Court, Gulfport, MS, 39501, United States
GITEX Global, the premium tech event in the Middle East, North Africa, and South Asia, returns in 2023, primed to redifine the future of technology. From October 16-20, at the Dubai World Trade Centre, GITEX Global 2023 will boast an array of industry leaders, innovators, and technology enthusiasts from around the world to explore groundbreaking technology advancements, discuss key trends, and shape the digital landscape.
Event Overview: GITEX Global showcases the newest innovations, products, and services across many sectors, including artificial intelligence, cloud computing, contact centers, 5G, smart cities, and more. With an impressive lineup of highly-respected speakers, hands-on demos, networking opportunities, and interactive conferences, GITEX Global promises an immersive experience that transforms the way we live, work, and play.
Key Highlights:

Tech Pioneers: Gain insights from industry leaders and visionaries through thought-provoking keynotes, fireside chats, and panel discussions, covering a wide range of topics from digital transformation to disruptive technologies.
Exhibition Zones: Explore cutting-edge solutions in specialized exhibition zones dedicated to areas such as Future Tech, AI & Robotics, Smart Cities, 5G, Healthtech, Fintech, and more, where global brands and startups showcase their latest products and innovations.
Startup Innovation: Discover the next big thing in technology at the Startup Zone, where groundbreaking startups and entrepreneurs pitch their ideas, compete for funding, and connect with potential investors and partners.
Future Stars: Witness the future of technology unfold as young innovators and students showcase their creativity and entrepreneurial spirit in the Future Stars zone, highlighting their projects and prototypes.
GITEX Conferences: Attend knowledge-packed sessions presented by industry experts, thought leaders, and innovators, covering a wide range of topics, including emerging technologies, digital transformation, cybersecurity, e-commerce, and more.
GITEX Vertical Days: Dive deep into industry-specific insights and challenges during dedicated vertical-focused days, such as Finance, Retail, Healthcare, Education, and Government, where experts share best practices and explore the impact of technology.
Networking Opportunities: Connect with global industry leaders, innovators, investors, and peers during networking events, meetups, and dedicated business matchmaking sessions, fostering collaboration and partnership opportunities.

GITEX Global 2023 is your path to the future, providing a unique platform to explore, experience, and shape the ever-evolving world of tech. Secure your place at this gamechanging event and join thousands of technology enthusiasts in redefining the future of tech.
