BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ArenaCX - ECPv6.15.17.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:ArenaCX
X-ORIGINAL-URL:https://arenacx.com
X-WR-CALDESC:Events for ArenaCX
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240205
DTEND;VALUE=DATE:20240210
DTSTAMP:20260415T155747
CREATED:20231125T144243Z
LAST-MODIFIED:20231125T144243Z
UID:10000013-1707091200-1707523199@arenacx.com
SUMMARY:Cisco Live 2024 – Europe
DESCRIPTION:Cisco Live 2024 Europe returns to Amsterdam! It kickstarts on February 5th\, before wrapping up on February 9th – but only after an action-packed week full of insightful and educational content created to inspire tech innovators across the globe. \nWhile the event is an in-person one in Amsterdam\, it will also be available to view online. Here are just some of the many activities taking place at Cisco Live Amsterdam: \n\nFull Conference – a world-class curriculum of technical education and training\nExplorer – discover new emerging and innovative technologies and network with like-minded professionals\nBroadcast – tap into the excitement of Cisco Live\nIT Leadership – in-depth focus on IT business\n\nCisco Live is the ultimate destination for Cisco customers and partners to build their community and bolster their knowledge. \nStay tuned for more updates and news\, including guest speakers. In the meantime\, save the date – you won’t want to miss it.
URL:https://arenacx.com/event/cisco-live-2024-europe/
LOCATION:Cisco Live\, Europaplein 24\, Amsterdam\, 1078 GZ\, Netherlands
CATEGORIES:Digital Transformation
ATTACH;FMTTYPE=image/jpeg:https://arenacx.com/wp-content/uploads/2023/11/Cisco-Live.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240206
DTEND;VALUE=DATE:20240207
DTSTAMP:20260415T155747
CREATED:20231125T155539Z
LAST-MODIFIED:20231214T203824Z
UID:10000017-1707177600-1707263999@arenacx.com
SUMMARY:Innovation Workshop & Tour: A Quarterly Series
DESCRIPTION:An inspiring innovation center tour. A rock star line up of industry leaders to share strategy\, tactics and secrets of success you can apply to your own organization. Collaborative sessions on critical issues for you to both get insight from others and to share your own. Interactive discussions that are incredibly open and honest. A high level group of participants invested in the program that show up with willingness to share and support. Networking that is not only fun but actually fosters real connections.
URL:https://arenacx.com/event/innovation-workshop-tour-a-quarterly-series/
LOCATION:Vanderbilt University’s Center for Innovation and Design\, 2201 West End Ave\, Nashville\, TN\, 37240\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Bright-Green.png
ORGANIZER;CN="Frost & Sullivan":MAILTO:events.us@frost.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240208
DTEND;VALUE=DATE:20240209
DTSTAMP:20260415T155747
CREATED:20231126T213403Z
LAST-MODIFIED:20231214T203729Z
UID:10000023-1707350400-1707436799@arenacx.com
SUMMARY:FUTURE OF CUSTOMER CONTACT CONFERENCE
DESCRIPTION:The contact center is evolving faster than most companies can keep up. At the one-day Future of the Contact Center\, attendees will get insights into how to build better experiences for customers with the latest customer contact strategies. The event’s 30 presentations include best practices for using data and AI\, a refresher on the metrics that matter the most now\, and expert guidance on improving customer retention.
URL:https://arenacx.com/event/future-of-customer-contact-conference/
LOCATION:THE BREWERY\, 52 Chiswell Street\, London\, EC1Y 4SD\, United Kingdom
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Black.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240213
DTEND;VALUE=DATE:20240215
DTSTAMP:20260415T155747
CREATED:20231216T164609Z
LAST-MODIFIED:20231216T164609Z
UID:10000134-1707782400-1707955199@arenacx.com
SUMMARY:Customer Success Festival
DESCRIPTION:Success Festival? \n\n\n\n\n\n\nConnect with the world’s fastest-growing community of top customer success executives from major corporations and innovative startups\, and discover unparalleled opportunities for professional growth. \n🤝 Establish enduring relationships that advance your career \n📊 Benchmark your strategy against industry leaders to increase your competitive edge \n💡 Unlock game-changing solutions to overcome your biggest obstacles
URL:https://arenacx.com/event/customer-success-festival/
LOCATION:Sheraton Austin Hotel at the Capitol\, 701 E 11th St\, Austin\, TX\, 78701\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Black.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240220
DTEND;VALUE=DATE:20240222
DTSTAMP:20260415T155747
CREATED:20231208T171249Z
LAST-MODIFIED:20231208T171249Z
UID:10000066-1708387200-1708559999@arenacx.com
SUMMARY:All Access: Voice of the Customer 2024
DESCRIPTION:In a world where customer experiences determine success\, understanding the Voice of the Customer (VoC) is crucial. In fact\, 67% of customers are willing to share their feedback if they feel it will be used to improve the product or service. \nYet\, collecting\, analysing\, and acting on feedback is a challenge due to evolving expectations\, data volume\, and the lack the necessary senior management buy in to link insights to outcomes. \nAll Access: Voice of the Customer addresses these challenges head-on\, equipping you with practical solutions.  
URL:https://arenacx.com/event/all-access-voice-of-the-customer-2024/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/voice-of-network.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240221
DTEND;VALUE=DATE:20240224
DTSTAMP:20260415T155747
CREATED:20231206T202601Z
LAST-MODIFIED:20231208T171600Z
UID:10000061-1708473600-1708732799@arenacx.com
SUMMARY:Costumer Contact Week Executive Exchange Emerging Tech
DESCRIPTION:WHY JOIN THE CCW EMERGING TECHNOLOGY EXCHANGE\n\n\n\nThe CCW Executive Exchange is part of the world’s largest customer contact event series. This invitation-only event is built for senior-level executives as they aim to benchmark\, connect\, and share insights on emerging\, disruptive tools in order to enhance customer service delivery and stay ahead in the competitive landscape.\nBy leveraging AI\, machine learning\, VR\, AR\, IoT\, big data analytics\, blockchain\, RPA\, and voice assistants\, companies can deliver exceptional customer experiences\, streamline operations\, and drive growth. \nDon’t miss the opportunity to join top CX and customer contact leaders at the CCW Executive Exchange for Emerging Technologies this February 2024.
URL:https://arenacx.com/event/costumer-contact-week-executive-exchange-emerging-tech/
LOCATION:Wyndham San Diego Bayside\, 1355 N Harbor Dr\, San Diego\, CA\, 92101\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/costumer-contact.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240226
DTEND;VALUE=DATE:20240228
DTSTAMP:20260415T155747
CREATED:20231126T214328Z
LAST-MODIFIED:20231209T212526Z
UID:10000024-1708905600-1709078399@arenacx.com
SUMMARY:CX USA Exchange
DESCRIPTION:Aligning Your Strategies to Create An Optimized\, Personalized\, And Engaging Customer Experience\n\n\nWelcome to the annual CX USA Exchange 2024! \nAre you the CX leader championing and experimenting with new strategies and technologies in the face of falling customer satisfaction? Are you the CX leader making certain that customers are the driving force at the center of your organization\, from board room to contact center? Are you the CX leader responsible for measuring the CX heartbeat of your organization?\nIf you are\, then look no further! At the CX USA Exchange we seek to define a new era of customer excellence and consider how to bridge the gap between experience as it stands today and the CX utopia of tomorrow. \nWe look forward to welcoming you in February!
URL:https://arenacx.com/event/cx-usa-exchange/
LOCATION:Le Méridien\, 1825 Griffin Road\, Dania Beach\, FL\, 33004\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/cx-usa.png
END:VEVENT
END:VCALENDAR