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X-ORIGINAL-URL:https://arenacx.com
X-WR-CALDESC:Events for ArenaCX
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DTSTART:20230101T000000
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20240319
DTEND;VALUE=DATE:20240321
DTSTAMP:20260415T063248
CREATED:20231208T180310Z
LAST-MODIFIED:20231208T180310Z
UID:10000068-1710806400-1710979199@arenacx.com
SUMMARY:All Access: The AI Revolution CX APAC 2024
DESCRIPTION:In the ever-evolving landscape of the Asia-Pacific market\, Artificial Intelligence is emerging as a game-changer for customer experience. \nAI holds the key to transforming CX in the APAC region\, offering businesses the tools to provide personalized\, efficient\, and seamless customer interactions. This shift is crucial for companies looking to excel in the competitive APAC market\, where diversity and customer preferences pose unique challenges. \nAll Access: The AI Revolution in CX APAC  will reveal how AI can help you understand and cater to the nuances of the APAC customer base while optimizing your CX strategies.
URL:https://arenacx.com/event/all-access-the-ai-revolution-cx-apac-2024/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/ai.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20240319
DTEND;VALUE=DATE:20240322
DTSTAMP:20260415T063248
CREATED:20231208T195104Z
LAST-MODIFIED:20231208T195104Z
UID:10000069-1710806400-1711065599@arenacx.com
SUMMARY:Customer Analytics Exchange
DESCRIPTION:Join your data & customer analytics community at the Customer Analytics Exchange in Los Angeles\, CA on March 19-21\, 2024!\nCustomer Analytics Exchange is specifically tailored to unpack the issues that are most relevant to the data & customer analytics community. You’ll get the chance to hear from some of the most successful leaders in data & customer analytics and learn how they are capitalizing on the power of advanced analytics to achieve next-generation customer experiences. \nHere are some of the key topics:\n\nReimagining CX with Advanced Analytics: Creating Tailored\, Frictionless and Memorable Customer Interactions\nChampioning a Culture of Data-Driven Decision Making: Fostering Collaboration Between Analytics Teams and Business Stakeholders\nReshaping the Boundaries of What’s Possible in Customer Analytics:  Understanding the Groundbreaking Applications of Generative AI in Customer Management\nDeriving Actionable Insights From Unstructured Customer Feedback Using Advanced Sentiment Analysis Techniques\nBeyond Literacy: Embedding Analytics Into Everyday Operations to Achieve Data Fluency for Superior Customer Insights\nThe AI-Enabled Enterprise: Crafting Transparent\, Human-Centric\, and Profitable Analytical Pathways for Customer Analytics Stakeholders\nand much more!\n\nTime for you to join the fun\, you won’t want to miss this action-packed event! \nComplete the form to view the agenda!
URL:https://arenacx.com/event/customer-analytics-exchange/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/costumer-analytics.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240320
DTEND;VALUE=DATE:20240322
DTSTAMP:20260415T063248
CREATED:20231127T212634Z
LAST-MODIFIED:20231214T203509Z
UID:10000027-1710892800-1711065599@arenacx.com
SUMMARY:Pharma CX Summit
DESCRIPTION:Every year\, PanAgora Pharma brings together pharma CX practitioners to discuss how the industry is utilizing technology solutions\, data\, and design thinking to drive outcomes for customers. Now in its 11th year\, the conference includes two back-to-back day-long events\, one dedicated to the healthcare provider experience and a second focused on the patient experience.
URL:https://arenacx.com/event/pharma-cx-summit/
LOCATION:The Nassau Inn\, 10 Palmer Square W\, Princeton\, NJ\, 08542\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Yellow.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240325
DTEND;VALUE=DATE:20240329
DTSTAMP:20260415T063248
CREATED:20240212T191044Z
LAST-MODIFIED:20240212T191044Z
UID:10000144-1711324800-1711670399@arenacx.com
SUMMARY:Shared Services & Outsourcing Week Conference
DESCRIPTION:SSOW is the World’s Largest\, Most Anticipated Shared Services Event. Period.\nThere is nothing else like the Shared Services & Outsourcing Week. Evolving for the last 27 years\, SSOW is the cornerstone of the shared services and global business services community\, where 1000+ SSO and GBS leaders converge over 4 days and 36 hours of content to discover how to drive increased value from their organizations every day\, and what strategies and solutions will enable the transformation.\n\nHow does SSOW deliver a once-in-a-year experience to its audience? Through our program\, diverse offerings\, and our attendees.\n 
URL:https://arenacx.com/event/shared-services-outsourcing-week-conference/
LOCATION:Rosen Shingle Creek\, 9939 Universal Blvd.\, Orlando\, FL\, 32819\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Black.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240325
DTEND;VALUE=DATE:20240329
DTSTAMP:20260415T063248
CREATED:20240124T214828Z
LAST-MODIFIED:20240124T214828Z
UID:10000142-1711324800-1711670399@arenacx.com
SUMMARY:The Largest Communications & CX Event in North America
DESCRIPTION:Enterprise Connect Builds Your Network and Hones Your Skills\n\n\n\n\n\nFor your organization — and your career — to thrive\, you must ensure that technology delivers the experiences and results that your end users and customers require. Whether you’re focused on video meetings\, customer experience\, or Generative AI and other AI tools\, you need to come together with peers and subject-matter experts. Attend Enterprise Connect\, and you’ll come away more engaged and better prepared with solutions you can use to elevate your enterprise to the next level. For over 30 years\, Enterprise Connect has been the leading conference and exhibition for enterprise communications and CX in North America. \n\n\n\n\n\n\n\n\n\n\n\n\n\nMake new connections (and renew old ones!) – Nothing matches the in-person experience. Join thousands of communications and CX professionals ready to network and share ideas\nSource the latest solutions – Explore 150+ exhibitors in the Expo Hall showcasing the latest systems and technologies side by side\nLearn from thought-leaders – Increase your knowledge and develop a strategic understanding of this rapidly changing market through insightful\, expert-led Conference sessions and industry-shaping Keynote presentations\nPrepare for the future – Get the information you need to migrate your communications\, collaboration\, and CX roadmap to an AI-driven future\nBuild your career\nRecharge with Orlando sun and energy
URL:https://arenacx.com/event/the-largest-communications-cx-event-in-north-america/
LOCATION:Gaylord Palms\, Orlando\, FL\, 6000 W Osceola Pkwy\, Kissimmee\, FL\, 34746\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Events-Light-Orange.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240325
DTEND;VALUE=DATE:20240329
DTSTAMP:20260415T063248
CREATED:20231209T210724Z
LAST-MODIFIED:20231209T210724Z
UID:10000090-1711324800-1711670399@arenacx.com
SUMMARY:Chief Customer Officers (CCO) & Enterprise Leaders Summit
DESCRIPTION:Connecting the Dots:\nBuilding a Digital-First\, Customer-First Enterprise\n\n\nAmid economic uncertainties\, the ever-evolving technology landscape is fundamentally altering customer behaviour. This brings an inherent complexity in how technology is integrated within enterprises\, making it business-critical for close collaboration amongst cross-functional teams.\n\nAt the enterprise level\, visionary leaders recognise the need to break down silos in order to actualise digital-first\, customer-first strategies. Moreover\, they understand the importance of leveraging a digital workforce to support future customers\, given changing expectations across generations. \nChief Customer Officers (CCO) & Enterprise Leaders Summit brings together internal champions and enterprise leaders driving change needed for customer transformation. This premium conference is the focal point for cross-functional leaders – Customer\, Data\, Digital\, Technology\, Marketing and Operations – to break down silos and drive real change enterprise-wide.\n\nThis premium conference will take place in 2024 in the lead up to The Customer Show Asia expo\, which will take place in March 2025.
URL:https://arenacx.com/event/chief-customer-officers-cco-enterprise-leaders-summit/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cco.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240326
DTEND;VALUE=DATE:20240329
DTSTAMP:20260415T063248
CREATED:20231215T221948Z
LAST-MODIFIED:20231215T221948Z
UID:10000132-1711411200-1711670399@arenacx.com
SUMMARY:Adobe Summit
DESCRIPTION:The 2024 Adobe Summit conference is designed to expand your skill set\, spark inspiration\, and build connections\, with 200+ in-person sessions and hands-on labs across 11 tracks. The summit will feature speakers like Ed Bastian(CEO\, Delta)\, and Mary Barra (CEO\, GM). \nWhile this year’s speakers have not yet been finalized\, it’s just enough to look at the 2023 lineup to get excited – Dave Ricks (CEO\, Eli Lilly and Company)\, Lisa Su (CEO\, AMD)\, and Greg Hoffman (Former CMO\, Nike) to name a few.
URL:https://arenacx.com/event/adobe-summit/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Orange-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240326
DTEND;VALUE=DATE:20240329
DTSTAMP:20260415T063248
CREATED:20231215T214314Z
LAST-MODIFIED:20231215T214314Z
UID:10000129-1711411200-1711670399@arenacx.com
SUMMARY:E-marketing Paris and Stratégie Clients
DESCRIPTION:All4Customer Paris – Le salon de l’Expérience Client\, du Marketing Digital\, du E-Commerce\, de la Data et de l’Intelligence Artificielle: the largest exhibition for Digital Marketing\, Customer Experience\, E-Commerce\, Data and AI in France.\nA new\, more meaningful name to represent all the products\, solutions and services for targeting\, acquiring\, getting to know\, interacting with and retaining customers\, in order to best meet the expectations of exhibitors and visitors alike\, and thus provide a comprehensive offering.
URL:https://arenacx.com/event/e-marketing-paris-and-strategie-clients/
LOCATION:Paris Expo Porte de Versailles\, 1 Pl. de la Prte de Versailles\, Paris\, 75015\, France
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Events-Light-Orange.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240401
DTEND;VALUE=DATE:20240406
DTSTAMP:20260415T063248
CREATED:20231205T193927Z
LAST-MODIFIED:20231205T194926Z
UID:10000044-1711929600-1712361599@arenacx.com
SUMMARY:DigiMarCon Cruise
DESCRIPTION:DigiMarCon is the largest Digital Marketing\, Media and Advertising Conference & Exhibition Series in the world\, hosting in-person events in 40 cities worldwide across 18 countries annually\, plus an international cruise and hundreds of virtual events. DigiMarCon is your chance to experience a safe and intimate gathering with marketing leaders and professionals in a clean and hygienic environment. Hear from some of the most audacious and thought provoking speakers in the digital marketing\, media and advertising industry. Gain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level and Network with thought leaders\, collaborate with your peers and build your professional network. Join your peers in-person or online and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions and networking.\nFor more details about upcoming DigiMarCon Conferences and Exhibitions worldwide visit
URL:https://arenacx.com/event/digimarcon-cruise/
LOCATION:Royal Caribbean Cruise\, Orlando\, FL\, United States
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cruise.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240407
DTEND;VALUE=DATE:20240411
DTSTAMP:20260415T063248
CREATED:20231125T195942Z
LAST-MODIFIED:20231214T203410Z
UID:10000020-1712448000-1712793599@arenacx.com
SUMMARY:Customer Contact East
DESCRIPTION:A Frost & Sullivan Executive MindXchange provides the tools\, insight and relationships to execute your customer contact strategy; improving customer satisfaction rates\, reducing customer churn and increasing revenue!
URL:https://arenacx.com/event/customer-contact-east/
LOCATION:Customer Contact East\, 3030 Holiday Dr\, Fort Lauderdale\, FL\, 33316\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Orange-1.png
ORGANIZER;CN="Frost & Sullivan":MAILTO:events.us@frost.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240409
DTEND;VALUE=DATE:20240411
DTSTAMP:20260415T063248
CREATED:20231210T140756Z
LAST-MODIFIED:20231210T140756Z
UID:10000102-1712620800-1712793599@arenacx.com
SUMMARY:All Access: The AI Revolution CX 2024
DESCRIPTION:Insert summary here – max two paragraphs. Include drivers and strong USP. Don’t change the font but you can change the size if needed. Undoubtedly\, artificial intelligence stands as the future of customer experience. \nProjections indicate that the Asia Pacific region will command a substantial 43%\nshare of the global AI market by the end of 2024.  Within the diverse tapestry of cultures and\nmarkets that define APAC\, AI emerges as the linchpin\, empowering businesses to craft\nunique\, effortless\, and exceptionally efficient customer interactions. However\, amid this\npromising landscape\, formidable challenges loom\, including issues related to AI integration\,\ntrust and human collaboration. \nIntroducing All Access: AI in CX APAC\,  our content series that will delve into the\ncritical trends and challenges surrounding AI-powered CX\, offering actionable\nsolutions to facilitate successful implementation.
URL:https://arenacx.com/event/all-access-the-ai-revolution-cx-2024/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/the-ai.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240411
DTEND;VALUE=DATE:20240413
DTSTAMP:20260415T063248
CREATED:20231205T195448Z
LAST-MODIFIED:20231205T195448Z
UID:10000046-1712793600-1712966399@arenacx.com
SUMMARY:DigiMarCon At Home
DESCRIPTION:DigiMarCon At Home 2024 is your chance to …\n\n\nHear from some of the most audacious and thought provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nDigiMarCon At Home 2024 Digital Marketing\, Media and Advertising Conference will take place April 11th to 12th\, 2024 Online; Live and On Demand.\n\nIt’s the one digital marketing event you can’t afford to miss! Whether your goal is to reinforce customer loyalty\, improve lead generation\, increase sales\, or drive stronger consumer engagement\, DigiMarCon At Home 2024’s agenda will help attendees enhance their marketing efforts. Sessions will focus on building traffic\, expanding brand awareness\, improving customer service and gaining insight into today’s latest digital tools.\nThis year’s edition will feature topics such as:\n\n\nDigital Strategy\nWeb Experience Management\nUsability / Design\nMobile Marketing & Retargeting\nCustomer Engagement\nUser Acquisition\n\n\n\n\nSocial Media Marketing\nTargeting & Optimization\nVideo Marketing\nData Science & Big Data\nWeb Analytics & A/B Testing\nEmail Marketing\n\n\n\n\nContent Marketing\nConversion Rate Optimization\nSearch Engine Optimization\nPaid Search Marketing\nGeo-Targeting\nPredictive Analysis & Attribution\n\n\n\n\nGrowth Hacking\nConversion Rate Optimization\nGrowth Marketing Tools\nMarketing & Sales Automation\nSustainable Growth Strategies\nProgrammatic Advertising
URL:https://arenacx.com/event/digimarcon-at-home/
LOCATION:Online (Live & On Demand)
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/world.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240411
DTEND;VALUE=DATE:20240413
DTSTAMP:20260415T063248
CREATED:20231205T194747Z
LAST-MODIFIED:20231205T194747Z
UID:10000045-1712793600-1712966399@arenacx.com
SUMMARY:DigiMarCon West
DESCRIPTION:DigiMarCon West 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 7th annual DigiMarCon West\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in the Western United States returns April 11th to 12th\, 2024 at the luxurious Loews Hollywood Hotel in Los Angeles\, California. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon West 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-west/
LOCATION:Loews Hollywood Hotel\, 1755 N Highland Ave\, Los Angeles\, CA\, 90028\, United States
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/city.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
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