BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ArenaCX - ECPv6.15.17.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:ArenaCX
X-ORIGINAL-URL:https://arenacx.com
X-WR-CALDESC:Events for ArenaCX
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240709
DTEND;VALUE=DATE:20240711
DTSTAMP:20260404T090100
CREATED:20231208T201636Z
LAST-MODIFIED:20231208T201636Z
UID:10000074-1720483200-1720655999@arenacx.com
SUMMARY:All Access: Future Contact Centers 2024
DESCRIPTION:Contact centers must evolve to meet rising customer expectations and leverage technology to transform their operations. \nThe future of contact centers will be defined by those that embrace AI for efficiency\, remote\nwork for flexibility\, and omnichannel support for convenience. Striking a balance between\nautomation and human touch\, ensuring data security\, and promoting employee well-being\nwill be essential for success. \nThose who adapt to the changing contact center landscape will not only meet but exceed\ncustomer expectations in the digital era.\n\nJoin All Access: Future Contact Centers for thought-provoking discussions from industry\nexperts on how to create the next generation of contact centers.
URL:https://arenacx.com/event/all-access-future-contact-centers-2024/
LOCATION:NV
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/contact-center.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240711
DTEND;VALUE=DATE:20240713
DTSTAMP:20260404T090100
CREATED:20231212T215807Z
LAST-MODIFIED:20231212T224408Z
UID:10000112-1720656000-1720828799@arenacx.com
SUMMARY:DigiMarCon Silicon Valley
DESCRIPTION:DigiMarCon Silicon Valley 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\nDigiMarCon Silicon Valley\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in Silicon Valley returns October 21st to 22nd\, 2024 to the luxurious Westin San Francisco Airport Hotel in San Francisco\, California. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Silicon Valley 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-silicon-valley/
LOCATION:The Westin San Francisco Airport Hotel\, 1 Old Bayshore Hwy\, Millbrae\, CA\, 94030\, United States
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/silicon-valley.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240715
DTEND;VALUE=DATE:20240717
DTSTAMP:20260404T090100
CREATED:20231212T220256Z
LAST-MODIFIED:20231212T224330Z
UID:10000113-1721001600-1721174399@arenacx.com
SUMMARY:DigiMarCon Hawaii & Pacific
DESCRIPTION:DigiMarCon Hawaii 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nDigiMarCon Hawaii\, the Premier Digital Marketing\, Media and Advertising Conference in Hawaii returns July 18th to 19th\, 2024 to the luxurious Hyatt Regency Waikiki Beach Resort & Spa in Honolulu\, Hawaii. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Hawaii 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-hawaii-pacific/
LOCATION:Hyatt Regency Waikiki Beach Resort & Spa\, 2424 Kalākaua Ave\, Honolulu\, HI\, 96815\, United States
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/hawaii.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240715
DTEND;VALUE=DATE:20240717
DTSTAMP:20260404T090100
CREATED:20231130T205116Z
LAST-MODIFIED:20231214T202208Z
UID:10000038-1721001600-1721174399@arenacx.com
SUMMARY:CXFS
DESCRIPTION:Whether you’re coming from a big bank\, mid-sized credit union\, fintech\, wealth management firm or insurance company – you’re all fighting the same uphill battle and have the same end goals: keep your clients satisfied\, win new business amidst up-and-coming competition\, and promote the importance of a strong CX strategy. CXFS brings you a world-class speaking faculty from across the financial industry spectrum\, dedicated to revealing the why’s and how’s behind the most innovative CX strategies in the world.
URL:https://arenacx.com/event/cxfs/
LOCATION:The Westin Copley Place\, 10 Huntington Ave\, Boston\, MA\, 02116\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Yellow.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240715
DTEND;VALUE=DATE:20240718
DTSTAMP:20260404T090100
CREATED:20231125T200524Z
LAST-MODIFIED:20231214T202035Z
UID:10000021-1721001600-1721260799@arenacx.com
SUMMARY:Customer Experience 2024
DESCRIPTION:A Frost & Sullivan Executive MindXchange provides the tools\, insight and relationships to execute your customer experience strategy; improving customer satisfaction rates\, reducing customer churn and increasing revenue!
URL:https://arenacx.com/event/customer-experience-2024/
LOCATION:Customer Experience 2024\, Loews Vanderbilt Hotel 2100 West End Ave\, Nashville\, TN\, 37203\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Orange-1.png
ORGANIZER;CN="Frost & Sullivan":MAILTO:events.us@frost.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240716
DTEND;VALUE=DATE:20240720
DTSTAMP:20260404T090100
CREATED:20231130T205822Z
LAST-MODIFIED:20231208T202715Z
UID:10000039-1721088000-1721433599@arenacx.com
SUMMARY:Customer Contact Week Asia
DESCRIPTION:The 14th Customer Contact Week Asia 2023 (CCW Asia 2023) concluded with resounding success. \nWe are delighted to share that this year’s conference welcomed close to 200 attendees\, reflecting the growing interest and importance of customer contact in the Asian market. It is noteworthy that 80% of the attendees were directors or held higher positions\, highlighting the calibre of professionals who graced the event. \nWe were honoured to have representatives from esteemed companies such as AIG\, A.P. Moller-Maersk\, CPF Board\, ANZ\, Johnson & Johnson\, DSKH\, Frasers Hospitality\, Ikano Retail (IKEA)\, M1\, U Mobile\, and many more attend CCW Asia. The collective expertise and diverse perspectives brought by these companies made CCW Asia 2023 an enriching and insightful experience for all.
URL:https://arenacx.com/event/customer-contact-week-asia/
LOCATION:NV
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/asia.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240717
DTEND;VALUE=DATE:20240720
DTSTAMP:20260404T090100
CREATED:20231208T203314Z
LAST-MODIFIED:20231208T203314Z
UID:10000075-1721174400-1721433599@arenacx.com
SUMMARY:Chief Experience Officer Exchange July 2024
DESCRIPTION:Welcome to Chief Experience Officer Exchange\nThe CXO Exchange is an invitation-only event is built for today’s senior CX Leaders as they aim to benchmark\, connect\, and identify solutions to critical business challenges in the most efficient and effective way possible. \nPriorities have shifted\, new challenges have emerged and the CX function has to now modernize at an unprecedented rate. \nJoin us for a unique benchmarking and solution sourcing opportunity from St. Louis!
URL:https://arenacx.com/event/chief-experience-officer-exchange-july-2024/
LOCATION:NV
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Memphis.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240813
DTEND;VALUE=DATE:20240815
DTSTAMP:20260404T090100
CREATED:20231208T203623Z
LAST-MODIFIED:20231208T203623Z
UID:10000076-1723507200-1723679999@arenacx.com
SUMMARY:All Access: CX Financial Services 2024
DESCRIPTION:Customer experience in financial services can vary greatly from one institution to another. Some providers offer a seamless\, convenient\, and personalized experience that meets customer needs and expectations. Others struggle to provide even basic services in a way that satisfies customers. \nOutdated systems\, lack of personalized attention and data privacy and ethics concerns often hinder the customer experience. As a result\, financial service providers with a strong customer experience have a significant advantage over those that do not. \nAll Access: CX in Financial Services will center on enhancing customer experience and fostering loyalty via personalized approaches\, digital transformation\, and voice of the customer (VoC) strategies.”
URL:https://arenacx.com/event/all-access-cx-financial-services-2024/
LOCATION:NV
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Financial.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240814
DTEND;VALUE=DATE:20240817
DTSTAMP:20260404T090100
CREATED:20231208T204055Z
LAST-MODIFIED:20231208T204055Z
UID:10000077-1723593600-1723852799@arenacx.com
SUMMARY:CCW Executive Exchange August 2024
DESCRIPTION:The CCW Executive Exchange is part of the world’s largest customer contact event series. This invitation-only event is built for today’s senior CX and Customer Contact Leaders as they aim to benchmark\, connect\, and identify solutions to critical business challenges in the most efficient and effective way possible.
URL:https://arenacx.com/event/ccw-executive-exchange-august-2024/
LOCATION:NV
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/LA.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240829
DTEND;VALUE=DATE:20240831
DTSTAMP:20260404T090100
CREATED:20231212T231653Z
LAST-MODIFIED:20231212T231653Z
UID:10000120-1724889600-1725062399@arenacx.com
SUMMARY:DigiMarCon UK
DESCRIPTION:DigiMarCon UK 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 5th annual DigiMarCon UK\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in the United Kingdom returns August 29th to 30th\, 2024 to the luxurious 5-star Sofitel London Heathrow Hotel which is connected directly to Terminal 5 of London Heathrow Airport\, making it conveniently accessible from across the United Kingdom. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon UK 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-uk/
LOCATION:Sofitel London Heathrow Hotel\, Terminal 5 london heathrow airport\, London\, TW6 2GD\, United Kingdom
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/uk.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
END:VCALENDAR