CX Telecoms Global Exchange
2024-04-22 - 2024-04-23 | HILTON LONDON SYON PARK, Park Rd, Isleworth, TW8 8JF, United Kingdom
The CX Telecoms Global Exchange is returning- at a time where you are likely to need it most.

Telecoms sits at the center of the systems and technology that we use in all aspects of our business and social lives . If customers lose connectivity, you lose money and this means lost opportunities for CX leaders.

The digital transformation has propelled the standard of customer expectations; it is now critical for telcos to deliver seamless CX. But how do CX leaders provide the quality and speed of service that customers now expect?
In such a competitive landscape, price is no longer what is going to make you stand out from your competitors. It is now the responsibility of CX to ensure that your customers remain loyal. However, this does not come without its challenges. Whether your biggest challenges are focused on smoothly integrating technology platforms to help your CX journey, harnessing data to predict customer needs and propel your CX, or finding ways to increase customer retention, loyalty and reduce churn rates, the 2024 Global Telecoms Exchange has the answers. The Exchange will provide you with valuable insights from industry leaders about the latest trends within the telecoms industry and give you tangible takeaways to implement into your CX strategies. It’s time to close the gap between you and your competitors. Learn how to overcome business critical challenges at the 2024 CX Telecoms Global Exchange. Don’t miss out.

DigiMarCon Canada East
2024-04-22 - 2024-04-23 | Montreal Marriott Chateau Champlain Hotel, 1050 Rue De la Gauchetière O, Montréal, Quebec, H3B 4C9, Canada
DigiMarCon Canada East 2024 is your chance to …

Hear from some of the most audacious and thought-provoking speakers in the digital marketing, media and advertising industry.
Gain insight into emerging strategies, the latest innovative technologies, and best practices to move your business to the next level.
Network with thought leaders, collaborate with your peers and build your professional network.

DigiMarCon Canada East, the Premier Digital Marketing, Media and Advertising Conference & Exhibition in Eastern Canada returns May 9th to 10th, 2024 at the luxurious Montreal Marriott Chateau Champlain Hotel in Montreal, Quebec. Join your peers in-person or online for 2 days jam packed with digital marketing best practices, latest trends, practical solutions, strategy and networking, also check out the next generation of technology & innovation; Internet, Mobile, AdTech, MarTech & SaaS Technology. Note: DigiMarCon Canada East is targeted for marketing professionals across all of Eastern Canada (not only Quebec) and the entire program will be delivered in the English language.

Be a part of DigiMarCon Canada East 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes, case studies, strategy sessions, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today.

This year’s edition will feature topics such as:

Account-Based Marketing
Behavioral & Neuromarketing
Content Marketing
Conversational Marketing
Conversion Rate Optimization
Data Science & Big Data
Email Marketing
Geo-Targeting & Proximity Marketing

Growth Hacking
Inbound & Outbound Marketing
Influencer Marketing
Mobile Marketing
Native & Contextual Advertising
Omnichannel Marketing
Paid Search Marketing
Personalization & Privacy

Podcast & Webinar Marketing
PR & Cause Marketing
Predictive Analytics & Attribution
Programmatic Advertising
Sales & Marketing Automation
Search Engine Optimization
Shopper Marketing
Smarketing & Customer Experience

Social Commerce
Social Media Marketing
UI / UX Design
User-Generated Content
Video Marketing
Viral & Buzz Marketing
Visual & Voice Search
Web Analytics

DigiMarCon Canada
2024-04-18 - 2024-04-19 | Marriott Downtown at CF Toronto Eaton Centre Hotel, 525 Bay St, Toronto, Ontario, M5G 2L2, Canada
DigiMarCon Canada 2024 is your chance to …

Hear from some of the most audacious and thought-provoking speakers in the digital marketing, media and advertising industry.
Gain insight into emerging strategies, the latest innovative technologies, and best practices to move your business to the next level.
Network with thought leaders, collaborate with your peers and build your professional network.

The 6th annual DigiMarCon Canada, the Premier Digital Marketing, Media and Advertising Conference & Exhibition in Canada returns April 18th to 19th, 2024 to the luxurious Marriott Downtown at CF Toronto Eaton Centre Hotel in Toronto, Ontario. Join your peers in-person or online for 2 days jam packed with digital marketing best practices, latest trends, practical solutions, strategy and networking, also check out the next generation of technology & innovation; Internet, Mobile, AdTech, MarTech & SaaS Technology.
Be a part of DigiMarCon Canada 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes, case studies, strategy sessions, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today.

This year’s edition will feature topics such as:

Account-Based Marketing
Behavioral & Neuromarketing
Content Marketing
Conversational Marketing
Conversion Rate Optimization
Data Science & Big Data
Email Marketing
Geo-Targeting & Proximity Marketing

Growth Hacking
Inbound & Outbound Marketing
Influencer Marketing
Mobile Marketing
Native & Contextual Advertising
Omnichannel Marketing
Paid Search Marketing
Personalization & Privacy

Podcast & Webinar Marketing
PR & Cause Marketing
Predictive Analytics & Attribution
Programmatic Advertising
Sales & Marketing Automation
Search Engine Optimization
Shopper Marketing
Smarketing & Customer Experience

Social Commerce
Social Media Marketing
UI / UX Design
User-Generated Content
Video Marketing
Viral & Buzz Marketing
Visual & Voice Search
Web Analytics

DigiMarCon At Home
2024-04-11 - 2024-04-12 | Online (Live & On Demand)
DigiMarCon At Home 2024 is your chance to …

Hear from some of the most audacious and thought provoking speakers in the digital marketing, media and advertising industry.
Gain insight into emerging strategies, the latest innovative technologies, and best practices to move your business to the next level.
Network with thought leaders, collaborate with your peers and build your professional network.

DigiMarCon At Home 2024 Digital Marketing, Media and Advertising Conference will take place April 11th to 12th, 2024 Online; Live and On Demand.

It’s the one digital marketing event you can’t afford to miss! Whether your goal is to reinforce customer loyalty, improve lead generation, increase sales, or drive stronger consumer engagement, DigiMarCon At Home 2024’s agenda will help attendees enhance their marketing efforts. Sessions will focus on building traffic, expanding brand awareness, improving customer service and gaining insight into today’s latest digital tools.
This year’s edition will feature topics such as:

Digital Strategy
Web Experience Management
Usability / Design
Mobile Marketing & Retargeting
Customer Engagement
User Acquisition

Social Media Marketing
Targeting & Optimization
Video Marketing
Data Science & Big Data
Web Analytics & A/B Testing
Email Marketing

Content Marketing
Conversion Rate Optimization
Search Engine Optimization
Paid Search Marketing
Geo-Targeting
Predictive Analysis & Attribution

Growth Hacking
Conversion Rate Optimization
Growth Marketing Tools
Marketing & Sales Automation
Sustainable Growth Strategies
Programmatic Advertising

DigiMarCon West
2024-04-11 - 2024-04-12 | Loews Hollywood Hotel, 1755 N Highland Ave, Los Angeles, CA, 90028, United States
DigiMarCon West 2024 is your chance to …

Hear from some of the most audacious and thought-provoking speakers in the digital marketing, media and advertising industry.
Gain insight into emerging strategies, the latest innovative technologies, and best practices to move your business to the next level.
Network with thought leaders, collaborate with your peers and build your professional network.

The 7th annual DigiMarCon West, the Premier Digital Marketing, Media and Advertising Conference & Exhibition in the Western United States returns April 11th to 12th, 2024 at the luxurious Loews Hollywood Hotel in Los Angeles, California. Join your peers in-person or online for 2 days jam packed with digital marketing best practices, latest trends, practical solutions, strategy and networking, also check out the next generation of technology & innovation; Internet, Mobile, AdTech, MarTech & SaaS Technology.

Be a part of DigiMarCon West 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes, case studies, strategy sessions, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today.

This year’s edition will feature topics such as:

Account-Based Marketing
Behavioral & Neuromarketing
Content Marketing
Conversational Marketing
Conversion Rate Optimization
Data Science & Big Data
Email Marketing
Geo-Targeting & Proximity Marketing

Growth Hacking
Inbound & Outbound Marketing
Influencer Marketing
Mobile Marketing
Native & Contextual Advertising
Omnichannel Marketing
Paid Search Marketing
Personalization & Privacy

Podcast & Webinar Marketing
PR & Cause Marketing
Predictive Analytics & Attribution
Programmatic Advertising
Sales & Marketing Automation
Search Engine Optimization
Shopper Marketing
Smarketing & Customer Experience

Social Commerce
Social Media Marketing
UI / UX Design
User-Generated Content
Video Marketing
Viral & Buzz Marketing
Visual & Voice Search
Web Analytics

All Access: The AI Revolution CX 2024
2024-04-09 - 2024-04-10
Insert summary here – max two paragraphs. Include drivers and strong USP. Don’t change the font but you can change the size if needed. Undoubtedly, artificial intelligence stands as the future of customer experience.
Projections indicate that the Asia Pacific region will command a substantial 43%
share of the global AI market by the end of 2024. Within the diverse tapestry of cultures and
markets that define APAC, AI emerges as the linchpin, empowering businesses to craft
unique, effortless, and exceptionally efficient customer interactions. However, amid this
promising landscape, formidable challenges loom, including issues related to AI integration,
trust and human collaboration.
Introducing All Access: AI in CX APAC, our content series that will delve into the
critical trends and challenges surrounding AI-powered CX, offering actionable
solutions to facilitate successful implementation.

Customer Contact East
2024-04-07 - 2024-04-10 | Customer Contact East, 3030 Holiday Dr, Fort Lauderdale, FL, 33316, United States
A Frost & Sullivan Executive MindXchange provides the tools, insight and relationships to execute your customer contact strategy; improving customer satisfaction rates, reducing customer churn and increasing revenue!

DigiMarCon Cruise
2024-04-01 - 2024-04-05 | Royal Caribbean Cruise, Orlando, FL, United States
DigiMarCon is the largest Digital Marketing, Media and Advertising Conference & Exhibition Series in the world, hosting in-person events in 40 cities worldwide across 18 countries annually, plus an international cruise and hundreds of virtual events. DigiMarCon is your chance to experience a safe and intimate gathering with marketing leaders and professionals in a clean and hygienic environment. Hear from some of the most audacious and thought provoking speakers in the digital marketing, media and advertising industry. Gain insight into emerging strategies, the latest innovative technologies, and best practices to move your business to the next level and Network with thought leaders, collaborate with your peers and build your professional network. Join your peers in-person or online and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes, case studies, strategy sessions and networking.
For more details about upcoming DigiMarCon Conferences and Exhibitions worldwide visit

Adobe Summit
2024-03-26 - 2024-03-28
The 2024 Adobe Summit conference is designed to expand your skill set, spark inspiration, and build connections, with 200+ in-person sessions and hands-on labs across 11 tracks. The summit will feature speakers like Ed Bastian(CEO, Delta), and Mary Barra (CEO, GM).
While this year’s speakers have not yet been finalized, it’s just enough to look at the 2023 lineup to get excited – Dave Ricks (CEO, Eli Lilly and Company), Lisa Su (CEO, AMD), and Greg Hoffman (Former CMO, Nike) to name a few.

E-marketing Paris and Stratégie Clients
2024-03-26 - 2024-03-28 | Paris Expo Porte de Versailles, 1 Pl. de la Prte de Versailles, Paris, 75015, France
All4Customer Paris – Le salon de l’Expérience Client, du Marketing Digital, du E-Commerce, de la Data et de l’Intelligence Artificielle: the largest exhibition for Digital Marketing, Customer Experience, E-Commerce, Data and AI in France.
A new, more meaningful name to represent all the products, solutions and services for targeting, acquiring, getting to know, interacting with and retaining customers, in order to best meet the expectations of exhibitors and visitors alike, and thus provide a comprehensive offering.

Shared Services & Outsourcing Week Conference
2024-03-25 - 2024-03-28 | Rosen Shingle Creek, 9939 Universal Blvd., Orlando, FL, 32819, United States
SSOW is the World’s Largest, Most Anticipated Shared Services Event. Period.
There is nothing else like the Shared Services & Outsourcing Week. Evolving for the last 27 years, SSOW is the cornerstone of the shared services and global business services community, where 1000+ SSO and GBS leaders converge over 4 days and 36 hours of content to discover how to drive increased value from their organizations every day, and what strategies and solutions will enable the transformation.

How does SSOW deliver a once-in-a-year experience to its audience? Through our program, diverse offerings, and our attendees.

The Largest Communications & CX Event in North America
2024-03-25 - 2024-03-28 | Gaylord Palms, Orlando, FL, 6000 W Osceola Pkwy, Kissimmee, FL, 34746, United States
Enterprise Connect Builds Your Network and Hones Your Skills

For your organization — and your career — to thrive, you must ensure that technology delivers the experiences and results that your end users and customers require. Whether you’re focused on video meetings, customer experience, or Generative AI and other AI tools, you need to come together with peers and subject-matter experts. Attend Enterprise Connect, and you’ll come away more engaged and better prepared with solutions you can use to elevate your enterprise to the next level. For over 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and CX in North America.

Make new connections (and renew old ones!) – Nothing matches the in-person experience. Join thousands of communications and CX professionals ready to network and share ideas
Source the latest solutions – Explore 150+ exhibitors in the Expo Hall showcasing the latest systems and technologies side by side
Learn from thought-leaders – Increase your knowledge and develop a strategic understanding of this rapidly changing market through insightful, expert-led Conference sessions and industry-shaping Keynote presentations
Prepare for the future – Get the information you need to migrate your communications, collaboration, and CX roadmap to an AI-driven future
Build your career
Recharge with Orlando sun and energy

Chief Customer Officers (CCO) & Enterprise Leaders Summit
2024-03-25 - 2024-03-28
Connecting the Dots:
Building a Digital-First, Customer-First Enterprise

Amid economic uncertainties, the ever-evolving technology landscape is fundamentally altering customer behaviour. This brings an inherent complexity in how technology is integrated within enterprises, making it business-critical for close collaboration amongst cross-functional teams.

At the enterprise level, visionary leaders recognise the need to break down silos in order to actualise digital-first, customer-first strategies. Moreover, they understand the importance of leveraging a digital workforce to support future customers, given changing expectations across generations.
Chief Customer Officers (CCO) & Enterprise Leaders Summit brings together internal champions and enterprise leaders driving change needed for customer transformation. This premium conference is the focal point for cross-functional leaders – Customer, Data, Digital, Technology, Marketing and Operations – to break down silos and drive real change enterprise-wide.

This premium conference will take place in 2024 in the lead up to The Customer Show Asia expo, which will take place in March 2025.

Pharma CX Summit
2024-03-20 - 2024-03-21 | The Nassau Inn, 10 Palmer Square W, Princeton, NJ, 08542, United States
Every year, PanAgora Pharma brings together pharma CX practitioners to discuss how the industry is utilizing technology solutions, data, and design thinking to drive outcomes for customers. Now in its 11th year, the conference includes two back-to-back day-long events, one dedicated to the healthcare provider experience and a second focused on the patient experience.

Customer Analytics Exchange
2024-03-19 - 2024-03-21
Join your data & customer analytics community at the Customer Analytics Exchange in Los Angeles, CA on March 19-21, 2024!
Customer Analytics Exchange is specifically tailored to unpack the issues that are most relevant to the data & customer analytics community. You’ll get the chance to hear from some of the most successful leaders in data & customer analytics and learn how they are capitalizing on the power of advanced analytics to achieve next-generation customer experiences.
Here are some of the key topics:

Reimagining CX with Advanced Analytics: Creating Tailored, Frictionless and Memorable Customer Interactions
Championing a Culture of Data-Driven Decision Making: Fostering Collaboration Between Analytics Teams and Business Stakeholders
Reshaping the Boundaries of What’s Possible in Customer Analytics:  Understanding the Groundbreaking Applications of Generative AI in Customer Management
Deriving Actionable Insights From Unstructured Customer Feedback Using Advanced Sentiment Analysis Techniques
Beyond Literacy: Embedding Analytics Into Everyday Operations to Achieve Data Fluency for Superior Customer Insights
The AI-Enabled Enterprise: Crafting Transparent, Human-Centric, and Profitable Analytical Pathways for Customer Analytics Stakeholders
and much more!

Time for you to join the fun, you won’t want to miss this action-packed event!
Complete the form to view the agenda!

All Access: The AI Revolution CX APAC 2024
2024-03-19 - 2024-03-20
In the ever-evolving landscape of the Asia-Pacific market, Artificial Intelligence is emerging as a game-changer for customer experience.
AI holds the key to transforming CX in the APAC region, offering businesses the tools to provide personalized, efficient, and seamless customer interactions. This shift is crucial for companies looking to excel in the competitive APAC market, where diversity and customer preferences pose unique challenges.
All Access: The AI Revolution in CX APAC will reveal how AI can help you understand and cater to the nuances of the APAC customer base while optimizing your CX strategies.

CCW Executive Exchange March 2024
2024-03-04 - 2024-03-06 | Radisson Blu, 221 N Columbus Dr, Chicago, IL, 60601, United States
WHY JOIN THE CCW EXECUTIVE EXCHANGE

The CCW Executive Exchange is part of the world’s largest customer contact event series. This invitation-only event is built for today’s senior CX and Customer Contact Leaders as they aim to benchmark, connect, and identify solutions to critical business challenges in the most efficient and effective way possible.

CX BFSI UK Exchange
2024-03-04 - 2024-03-05 | HILTON SYON PARK, Park Rd, Isleworth, TW8 8JF, United Kingdom
THE UK’S PREMIER INVITATION-ONLY MEETING FOR CUSTOMER EXPERIENCE LEADERS IN BANKING, FINANCIAL SERVICES & INSURANCE
The brand new agenda for the CX BFSI UK Exchange is here for 2024! Coming to the Hilton Syon Park, London on 4-5 March!
Going beyond tech & regulation to create value & exceptional experiences.
Confirmed brands include Barclays, BNY Mellon, Cashplus, Legal & General, Nationwide, Natwest, UBS, Virgin Money & many more.
What’s new for 2024?
– Lessons From A Scaled Start-up
– A Forward Thinking Approach To Disruption
– AI Panel: Moving From Novelty to Practicality To Realise Value
– Creating Vulnerable-Friendly Customer Journeys and Services
– Spotlighting The Pivotal Partnership Between CX And Technology

Customer Contact Week Australia and NZ 2024
2024-02-28 - 2024-03-01 | THE STAR GOLD COAST, 1 Casino Dr, Broadbeach, Queensland, 4218, Australia
CCW Australia and New Zealand is returning in 2024 at the STAR on the Gold Coast, and the focus for the year – connections that matter.
Here’s some of the top sessions you can look forward to:

Suncorp Case Study: Introducing AI into Operations: Aligning Front End and Back End Processes By Tim Johnson, Head of Automation, Suncorp Group

CXO Panel: Customer Contact Centre Trends & Evolutions

Bart Taylor, Chief Business Transformation Officer, Gallagher Bassett
Elisa Lurato, Chief of Community, Retail & Supporter Experience, World Vision Australia
Jerome Muldoon, Chief Customer Officer, Compass Education
Lauren Reid, Chief Customer Officer, Navy Health

This is just a preview. Download the compete guide now for full list of speakers and topics

Generative AI for Marketing Summit
2024-02-27 - 2024-02-28 | Chelsea Harbour Hotel, Chelsea Harbour Dr, London, SW10 0XG, United Kingdom
Introducing the Generative AI for Marketing Summit 2024
The first event for strategic marketing leaders to come together and explore the transformative technology

Generative AI is driving unprecedented levels of excitement and concern for marketers and creatives, with the potential to completely upend and transform marketing workflows.

Finding the right use cases, framework and team to get you started on your Generative AI journey
Stitching together tools and models to transform your workflows and maximise value
Augmenting creativity for content creation and unlocking new levels of insights for Hyper-personalised content generation
Developing a framework for Responsible AI and navigating IP, Copyright and Ethical Concerns
Rethinking Human-Bot interactions: The future of generative agents and avatars
Reflecting brand identity using AI to ensure a consistent and compelling brand presence across all customer touchpoints

CX USA Exchange
2024-02-26 - 2024-02-27 | Le Méridien, 1825 Griffin Road, Dania Beach, FL, 33004, United States
Aligning Your Strategies to Create An Optimized, Personalized, And Engaging Customer Experience

Welcome to the annual CX USA Exchange 2024!
Are you the CX leader championing and experimenting with new strategies and technologies in the face of falling customer satisfaction? Are you the CX leader making certain that customers are the driving force at the center of your organization, from board room to contact center? Are you the CX leader responsible for measuring the CX heartbeat of your organization?
If you are, then look no further! At the CX USA Exchange we seek to define a new era of customer excellence and consider how to bridge the gap between experience as it stands today and the CX utopia of tomorrow.
We look forward to welcoming you in February!

Costumer Contact Week Executive Exchange Emerging Tech
2024-02-21 - 2024-02-23 | Wyndham San Diego Bayside, 1355 N Harbor Dr, San Diego, CA, 92101, United States
WHY JOIN THE CCW EMERGING TECHNOLOGY EXCHANGE

The CCW Executive Exchange is part of the world’s largest customer contact event series. This invitation-only event is built for senior-level executives as they aim to benchmark, connect, and share insights on emerging, disruptive tools in order to enhance customer service delivery and stay ahead in the competitive landscape.
By leveraging AI, machine learning, VR, AR, IoT, big data analytics, blockchain, RPA, and voice assistants, companies can deliver exceptional customer experiences, streamline operations, and drive growth.
Don’t miss the opportunity to join top CX and customer contact leaders at the CCW Executive Exchange for Emerging Technologies this February 2024.

All Access: Voice of the Customer 2024
2024-02-20 - 2024-02-21
In a world where customer experiences determine success, understanding the Voice of the Customer (VoC) is crucial. In fact, 67% of customers are willing to share their feedback if they feel it will be used to improve the product or service.
Yet, collecting, analysing, and acting on feedback is a challenge due to evolving expectations, data volume, and the lack the necessary senior management buy in to link insights to outcomes.
All Access: Voice of the Customer addresses these challenges head-on, equipping you with practical solutions.

Customer Success Festival
2024-02-13 - 2024-02-14 | Sheraton Austin Hotel at the Capitol, 701 E 11th St, Austin, TX, 78701, United States
Success Festival?

Connect with the world’s fastest-growing community of top customer success executives from major corporations and innovative startups, and discover unparalleled opportunities for professional growth.
🤝 Establish enduring relationships that advance your career
📊 Benchmark your strategy against industry leaders to increase your competitive edge
💡 Unlock game-changing solutions to overcome your biggest obstacles

FUTURE OF CUSTOMER CONTACT CONFERENCE
2024-02-08 | THE BREWERY, 52 Chiswell Street, London, EC1Y 4SD, United Kingdom
The contact center is evolving faster than most companies can keep up. At the one-day Future of the Contact Center, attendees will get insights into how to build better experiences for customers with the latest customer contact strategies. The event’s 30 presentations include best practices for using data and AI, a refresher on the metrics that matter the most now, and expert guidance on improving customer retention.

Innovation Workshop & Tour: A Quarterly Series
2024-02-06 | Vanderbilt University’s Center for Innovation and Design, 2201 West End Ave, Nashville, TN, 37240, United States
An inspiring innovation center tour. A rock star line up of industry leaders to share strategy, tactics and secrets of success you can apply to your own organization. Collaborative sessions on critical issues for you to both get insight from others and to share your own. Interactive discussions that are incredibly open and honest. A high level group of participants invested in the program that show up with willingness to share and support. Networking that is not only fun but actually fosters real connections.

Cisco Live 2024 – Europe
2024-02-05 - 2024-02-09 | Cisco Live, Europaplein 24, Amsterdam, 1078 GZ, Netherlands
Cisco Live 2024 Europe returns to Amsterdam! It kickstarts on February 5th, before wrapping up on February 9th – but only after an action-packed week full of insightful and educational content created to inspire tech innovators across the globe.
While the event is an in-person one in Amsterdam, it will also be available to view online. Here are just some of the many activities taking place at Cisco Live Amsterdam:

Full Conference – a world-class curriculum of technical education and training
Explorer – discover new emerging and innovative technologies and network with like-minded professionals
Broadcast – tap into the excitement of Cisco Live
IT Leadership – in-depth focus on IT business

Cisco Live is the ultimate destination for Cisco customers and partners to build their community and bolster their knowledge.
Stay tuned for more updates and news, including guest speakers. In the meantime, save the date – you won’t want to miss it.

Reimagine the future
2024-02-05 - 2024-02-07 | Wynn Las Vegas, 3131 Las Vegas Blvd, Las Vegas, NV, 89109, United States
The innovators and iconic leaders featured at Experience ‘24 are dedicated to redefining what is possible in the experience space. The conference delivers inspiration, hands-on problem solving, and mentoring with some of the world’s most admired brands. Learn game-changing experience management strategies and best practices from the best of the best. You’ll also see how Medallia is harnessing the power of AI and personalization to achieve the extraordinary and bringing you transformative technology in 2024.

CX+ Summit
2024-02-01 - 2024-02-29
Every year, one of India’s leading marketing industry news brands, Brand Equity, attracts marketing, customer experience, contact center, and digital executives from companies like Allianz, Deloitte, Google Cloud, and Salesforce to take part in informative discussions about the latest customer experience trends, CX case studies, and how market leaders are leveraging data and technology to build better experiences.

Customer Contact Week 2024
2024-01-23 - 2024-01-25 | Renaissance Austin Hotel, 9721 Arboretum Boulevard, Austin, TX, 78759, United States
Join the epicenter of customer contact innovation at Customer Contact Week Winter 2023, where industry leaders, visionaries, and CX professionals converge to redefine the future of customer experiences. This immersive event, scheduled for 23-25 January 2024, promises a dynamic blend of insights, technologies, and strategies to elevate your customer engagement game.
Key Highlights:
Visionary Keynotes: Immerse yourself in thought-provoking talks by industry luminaries, offering deep insights into the latest CX trends, challenges, and transformative solutions.
Interactive Workshops: Engage in hands-on workshops led by CX experts, providing practical tools and strategies to revolutionize your customer contact approach.
Technology Showcases: Explore cutting-edge solutions and innovations from leading providers, gaining firsthand experience of the tools reshaping the customer contact landscape.
Speakers include:

Stacey Armijo, Chief Experience Officer at Amplify Credit Union
Kriti Anand, VP, Digital Products, Commerce Bank
Stacy Blakley, Director, Customer Success & Global Transformation
Monica Ford, Senior Director, Client Experience & Client Development, Louis Vuitton
Many, many more!

Don’t miss your chance to be at the forefront of customer contact excellence. Customer Contact Week Winter 2023 is your ticket to unlocking the strategies and technologies that will shape the future of customer experiences.
