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DTSTART;VALUE=DATE:20241016
DTEND;VALUE=DATE:20241018
DTSTAMP:20260403T221104
CREATED:20231213T220732Z
LAST-MODIFIED:20231213T220732Z
UID:10000125-1729036800-1729209599@arenacx.com
SUMMARY:DigiMarCon Africa
DESCRIPTION:DigiMarCon Africa 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon Africa\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in Africa returns October 16th to 17th\, 2024 to the V&A Waterfront Cape Town Avenue Conference Venue in Cape Town\, South Africa. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Africa 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-africa/
LOCATION:V&A Waterfront Cape Town Avenue Conference Venue\, 40 Dock Rd\, Victoria & Alfred Waterfront\, Cape Town\, 8001\, South Africa
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Cape-town.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241010
DTEND;VALUE=DATE:20241012
DTSTAMP:20260403T221104
CREATED:20231213T222148Z
LAST-MODIFIED:20231213T222148Z
UID:10000127-1728518400-1728691199@arenacx.com
SUMMARY:DigiMarCon Middle East & Dubai
DESCRIPTION:DigiMarCon Middle East 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon Middle East\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in the Middle East returns October 1st to 2nd\, 2024 to the luxurious 5-star Hyatt Regency Dubai Hotel in Dubai\, United Arab Emirates. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Middle East 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-middle-east-dubai/
LOCATION:Hyatt Regency Dubai Hotel\, Al Khaleej Road Deira\,\, Dubai\, P.O. Box 5588\, United Arab Emirates
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/dubai.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241010
DTEND;VALUE=DATE:20241012
DTSTAMP:20260403T221104
CREATED:20231213T220218Z
LAST-MODIFIED:20231213T220218Z
UID:10000124-1728518400-1728691199@arenacx.com
SUMMARY:DigiMarCon South Africa
DESCRIPTION:DigiMarCon South Africa 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon South Africa\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in South Africa returns October 10th to 11th\, 2024 at the luxurious 5-star Hilton Sandton Hotel in Johannesburg\, South Africa. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon South Africa 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-south-africa/
LOCATION:Hilton Sandton Hotel\, 138 Rivonia Rd\, Sandown\, Sandton\, 2196\, South Africa
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/south-africa.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241009
DTEND;VALUE=DATE:20241012
DTSTAMP:20260403T221104
CREATED:20231209T143609Z
LAST-MODIFIED:20231209T143609Z
UID:10000087-1728432000-1728691199@arenacx.com
SUMMARY:Technology Forum EMEA
DESCRIPTION:Revolutionize Your Growth Strategy With The Latest Tech\, Data And AI.\n\n\n\n\nNew For 2024: Our Technology Forum\nForrester is pleased to launch a brand-new event in our portfolio: the Technology Forum 2024. It brings the best of our tech and data events into one supercharged event to help you enable an insights-driven business and capture\, transform\, and deliver insights from data at scale with AI. \nWhy the change? Because you can only achieve business success when tech and data teams are aligned on growth and opportunity. This is Forrester’s premier technology event for fostering innovation and driving growth from data\, AI\, technology infrastructure\, and software. Tech professionals\, data and analytics leaders\, entrepreneurs\, industry leaders\, and analysts will gather to exchange ideas\, highlight cutting-edge innovations\, and discuss the latest models\, practices\, and strategies they use to fuel growth with alignment. \nBy bringing together cutting-edge technology and data intelligence\, we’re providing you with the knowledge to not only stay ahead of the game but also completely command your tech alignment and business outcomes. There’s no better opportunity to propel your cross-functional learning journey and inspire you to make an even bigger impact with data and technology. \nTake your place alongside tech\, data\, and business leaders who want to:\n\nImprove business growth\, revenue\, and performance.\nLeverage the power of data\, AI\, and technology tools.\nStrategize\, innovate\, and operationalize a tech- and insights-driven agenda.\n\n\n\n\n\n\n\n\n\n\nEasier Access To More. Trusted. Analyst. Insight.\n\nAccess unbiased Forrester research\, tools\, and methodologies to further your tech and data expertise with an eye toward business growth and revenue. Seize the opportunity to leverage the ever-evolving world of AI\, cloud\, and data to speed outcomes and capture market opportunity with objective insights. \nSpeakers: Our keynote speakers\, carefully selected for their trailblazing expertise\, will ignite your entrepreneurial spirit and challenge your paradigm of what’s possible. \nAnalysts: Meet with Forrester’s analysts to align your tech and data assumptions with reality. Get your questions answered and stay informed on the latest developments. \nAgenda: Build new skills in a robust technology and data agenda with 30+ sessions\, workshops\, keynotes\, case studies\, and specialized tracks to aid in targeted learning. \nMarketplace: Evaluate innovative solutions among technology providers who offer best-in-class products to help you bridge gaps in your tech stack. \nTracks: Choose from sessions in leadership\, future-proofing\, innovation\, customer-obsessed growth\, insights\, AI\, and emerging tech. \nGet ready to witness a revolutionary event that will transform your understanding of tech and data research\, insights\, and opportunity in the most captivating way possible.
URL:https://arenacx.com/event/technology-forum-emea/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/image-1.png
ORGANIZER;CN="Forrester":MAILTO:events@forrester.com.
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241008
DTEND;VALUE=DATE:20241010
DTSTAMP:20260403T221104
CREATED:20231209T220858Z
LAST-MODIFIED:20231209T220858Z
UID:10000099-1728345600-1728518399@arenacx.com
SUMMARY:CX BFSI USA
DESCRIPTION:LONG LIVE CUSTOMER EXCELLENCE\nPersonalized • Secure • Innovative\n\n\nWelcome to the 10th edition of the CX Exchange for Banking\, Financial Services and Insurance! When the Exchange launched a decade ago\, it was right at the cusp of challenger banks and insurtechs entering the scene to shake the mould of what the financial experience should look like. Today\, we are living in a digitized ecosystem with constantly connected customers who seek the speed and convenience of Amazon\, but the personal touch and advise of a first-class hotel. To stay relevant in this ever-changing digital world\, CX leaders need to deliver both\, whilst simultaneously always staying one step ahead.\n\nFurthermore\, we live in uncertain financial times\, where CX leaders need to fight hard to prove the worth of new investments\, and even demonstrate why CX is needed in the first place. As customers become increasingly demanding about where and how they want to be met\, it all comes down to delivering secure\, personalized and innovate experiences fit for an unknown future.\n \nJoin us this October as CX leaders from across the space come together to benchmark how to not only keep the field of CX alive\, but make it the gamechanger for organizations seeking to differentiate themselves in increasingly disloyal times.
URL:https://arenacx.com/event/cx-bfsi-usa/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-miami.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241008
DTEND;VALUE=DATE:20241010
DTSTAMP:20260403T221104
CREATED:20231208T205524Z
LAST-MODIFIED:20231208T205524Z
UID:10000080-1728345600-1728518399@arenacx.com
SUMMARY:All Access: Customer Data Analytics APAC 2024
DESCRIPTION:APAC businesses need customer data analytics to deliver best in class customer experiences\, but many are facing challenges in collecting\, integrating\, analyzing\, and acting upon customer data. \nA McKinsey study found that data-driven companies are more likely to succeed financially\, including making more profit\, growing revenue\, and pleasing customers. However\, only 23% of APAC businesses say they are using customer data effectively to improve their customer experience. The unique challenges of the Asia-Pacific region\, such as its diverse customer base\, complex regulations\, and rapidly changing technology\, make it difficult to collect\, manage\, and analyze customer data efficiently. \nAll Access: Customer Data Analytics addresses these challenges and provides actionable solutions to data integration\, quality management\, and collection challenges. 
URL:https://arenacx.com/event/all-access-customer-data-analytics-apac-2024/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Apac.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241007
DTEND;VALUE=DATE:20241010
DTSTAMP:20260403T221104
CREATED:20231209T143359Z
LAST-MODIFIED:20231209T143359Z
UID:10000086-1728259200-1728518399@arenacx.com
SUMMARY:B2B Summit EMEA
DESCRIPTION:B2B Marketing\, Sales and Product Leaders\n\n\n\n\nAlign. Reinvent. Win.​\nBuckle up\, B2B professionals. You’re in for a roller-coaster ride of a year.​ \nEconomic uncertainty and generative AI have unsettled the foundations of many businesses. Adding to that\, we have reached an inflection point where Millennial and Gen Z buyers have eclipsed Baby Boomer and Gen X buyers — not just in numbers but also in influence. These new buyers have different expectations and lack trust in marketing and sales interactions. This disruption guarantees that firms that remain tethered to traditional approaches will fail. To succeed in 2024 and beyond\, B2B professionals must overcome constraints to reinvent their strategy\, technology\, and operations to seize the possibilities and not just weather these profound changes.​ \nThe time is ripe to transform your business\, but you’ll need to do it together. With marketing\, sales\, and product all guided by the same objectives and insights\, you’ll have a strong foundation to build on — and win in this new era. Join us at B2B Summit EMEA to:​ \n\nGet the latest insights on the evolving customer and buyer to orchestrate unique experiences.​\nLearn new strategies for functional alignment centered on creating customer value and growth.​\nDiscover tangible ways that data\, technology\, and AI can help you compete. ​\nUnderstand how to evolve your go-to-market approaches and revenue processes.\n\nReserve your place today!
URL:https://arenacx.com/event/b2b-summit-emea/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/image-1.png
ORGANIZER;CN="Forrester":MAILTO:events@forrester.com.
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241007
DTEND;VALUE=DATE:20241010
DTSTAMP:20260403T221104
CREATED:20231208T205042Z
LAST-MODIFIED:20231208T205042Z
UID:10000079-1728259200-1728518399@arenacx.com
SUMMARY:CCW Europe Summit
DESCRIPTION:BRINGING TOGETHER THE CONTINENT’S BRIGHTEST AND MOST PROGRESSIVE CX MINDS UNDER ONE ROOF\n\n\n\n2024 is the year to be the disruptor\, not the disrupted. Next October\, the CCW Europe Summit returns to bring you insights from businesses at the leading edge of customer engagement\, from early use cases in generative AI to unreleased industry research. Over the course of the 3-day summit\, we will be taking CCW to a whole new level with Europe’s first and only cross-industry Customer Management Disrupt-a-Thon\, a lavish awards ceremony\, new learning formats\, 100+ new expert speakers and a deeper-dive lens on the ‘how’ of customer excellence.\n\nJoin us to build invaluable relationships with your industry peers and hear the latest and greatest implementation strategies to diversify in the face of competition\, hyper-accelerate efficiencies and harness the limitless power of automation and AI to solve complex customer and business needs once and for all.\n\n\n\nVIEW THE 2023 AGENDA
URL:https://arenacx.com/event/ccw-europe-summit/
LOCATION:The Passenger Terminal & Mövenpick Hotel\, Piet Heinkade 11\, Amsterdam\, 1019 BR\, Netherlands
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/amsterdam.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240918
DTEND;VALUE=DATE:20240920
DTSTAMP:20260403T221104
CREATED:20231209T211745Z
LAST-MODIFIED:20231214T201801Z
UID:10000128-1726617600-1726790399@arenacx.com
SUMMARY:The Customer Show Sydney
DESCRIPTION:Unlock the Potential of Your Customer Experience Strategy at The Customer Show in Sydney!\n\n\nWelcome to The Customer Show. Our mission is simple – to inspire and empower businesses to deliver exceptional customer experiences by sharing knowledge\, insights and best practices from over 80 leading experts in the field. \nAt The Customer Show\, you will gain a competitive edge by discovering the latest trends\, technologies and strategies that are transforming the customer experience landscape. This is the biggest chance to learn\, network and benchmark at scale!
URL:https://arenacx.com/event/the-customer-show-sydney/
LOCATION:International Convention Centre\, 14 Darling Dr\, Sydney\, New South Wales\, 2000\, Australia
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Events-Light-Orange.png
ORGANIZER;CN="IQPC Australia":MAILTO:consultation@iqpcaustralia.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240912
DTEND;VALUE=DATE:20240914
DTSTAMP:20260403T221104
CREATED:20231212T233501Z
LAST-MODIFIED:20231212T233501Z
UID:10000123-1726099200-1726271999@arenacx.com
SUMMARY:DigiMarCon Europe & Netherlands
DESCRIPTION:DigiMarCon Europe 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon Europe\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in Europe returns September 12th to 13th\, 2024 to the iconic Johan Cruijff ArenA Stadium in Amsterdam\, Netherlands. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Europe 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-europe-netherlands/
LOCATION:Johan Cruijff Arena Staduim\, Johan Cruijff Boulevard 1\, Amsterdam\, 1101 AX\, Netherlands
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/europe.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240911
DTEND;VALUE=DATE:20240913
DTSTAMP:20260403T221104
CREATED:20231209T220458Z
LAST-MODIFIED:20231209T220458Z
UID:10000098-1726012800-1726185599@arenacx.com
SUMMARY:CX Retail USA Exchange
DESCRIPTION:Customer Excellence In The Experiential & Hybrid Era Of Retail\n\n\nJoin fellow CX leaders from some of the USA’s biggest brands\, for this year’s CX Retail Exchange.\n\n\nAmidst an increasingly volatile and unpredictable retail environment\, leaders in the space are finding innovative new ways to adapt and drive their brands forwards whilst maintaining strong CX at their core! From streamlining operations in a tightening economy\, to meeting new shopping expectations in the post-COVID era; from driving strong employee experience\, to leveraging new advancements in technology and data analytics– now is the time to come together and share their innovative strategies and solutions from the cutting edge of retail.\n 
URL:https://arenacx.com/event/cx-retail-usa-exchange/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-retail-usa.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240910
DTEND;VALUE=DATE:20240912
DTSTAMP:20260403T221104
CREATED:20231208T204411Z
LAST-MODIFIED:20231208T204411Z
UID:10000078-1725926400-1726099199@arenacx.com
SUMMARY:All Access: Customer Insights & Data Analytics 2024
DESCRIPTION:Amid growing customer expectations and budget pressures in uncertain economic times\, customer insights and data analytics are becoming increasingly vital. They help create personalized experiences that delight customers and prove the value of CX initiatives on the bottom line.\n\nJoin All Access: Customer Insights & Data Analytics to learn the insights and strategies required to make informed decisions and deliver exceptional customer experiences\, ultimately fostering business growth and success.
URL:https://arenacx.com/event/all-access-customer-insights-data-analytics-2024/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/data-analytics.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240909
DTEND;VALUE=DATE:20240913
DTSTAMP:20260403T221104
CREATED:20231209T143212Z
LAST-MODIFIED:20231209T143212Z
UID:10000085-1725840000-1726185599@arenacx.com
SUMMARY:Technology Forum North America
DESCRIPTION:Revolutionize Your Growth Strategy With The Latest Tech\, Data And AI.\n\n\n\n\nNew For 2024: Our Technology Forum\nForrester is pleased to launch a brand-new event in our portfolio: the Technology Forum 2024. It brings the best of our tech and data events into one supercharged event to help you enable an insights-driven business and capture\, transform\, and deliver insights from data at scale with AI. \nWhy the change? Because you can only achieve business success when tech and data teams are aligned on growth and opportunity. This is Forrester’s premier technology event for fostering innovation and driving growth from data\, AI\, technology infrastructure\, and software. Tech professionals\, data and analytics leaders\, entrepreneurs\, industry leaders\, and analysts will gather to exchange ideas\, highlight cutting-edge innovations\, and discuss the latest models\, practices\, and strategies they use to fuel growth with alignment. \nBy bringing together cutting-edge technology and data intelligence\, we’re providing you with the knowledge to not only stay ahead of the game but also completely command your tech alignment and business outcomes. There’s no better opportunity to propel your cross-functional learning journey and inspire you to make an even bigger impact with data and technology. \nTake your place alongside tech\, data\, and business leaders who want to:\n\nImprove business growth\, revenue\, and performance.\nLeverage the power of data\, AI\, and technology tools.\nStrategize\, innovate\, and operationalize a tech- and insights-driven agenda.\n\n\n\n\n\n\n\n\n\n\nEasier Access To More. Trusted. Analyst. Insight.\n\nAccess unbiased Forrester research\, tools\, and methodologies to further your tech and data expertise with an eye toward business growth and revenue. Seize the opportunity to leverage the ever-evolving world of AI\, cloud\, and data to speed outcomes and capture market opportunity with objective insights. \nSpeakers: Our keynote speakers\, carefully selected for their trailblazing expertise\, will ignite your entrepreneurial spirit and challenge your paradigm of what’s possible. \nAnalysts: Meet with Forrester’s analysts to align your tech and data assumptions with reality. Get your questions answered and stay informed on the latest developments. \nAgenda: Build new skills in a converged four-day technology and data agenda with 70+ sessions\, workshops\, keynotes\, case studies\, and specialized tracks to aid in targeted learning. \nMarketplace: Evaluate innovative solutions among technology providers who offer best-in-class products to help you bridge gaps in your tech stack. \nTracks: Choose from sessions in leadership\, future-proofing\, innovation\, customer-obsessed growth\, insights\, AI\, and emerging tech. \nGet ready to witness a revolutionary event that will transform your understanding of tech and data research\, insights\, and opportunity in the most captivating way possible.
URL:https://arenacx.com/event/technology-forum-north-america/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/image-1.png
ORGANIZER;CN="Forrester":MAILTO:events@forrester.com.
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240909
DTEND;VALUE=DATE:20240911
DTSTAMP:20260403T221104
CREATED:20231209T220108Z
LAST-MODIFIED:20231209T220108Z
UID:10000097-1725840000-1726012799@arenacx.com
SUMMARY:CX Travel and Hospitality
DESCRIPTION:DESIGN THE FUTURE OF TRAVEL & HOSPITALITY:\nREBUILD TRUST\, INSPIRE GROWTH\, PRIORITISE POSITIVE CHANGE\n\n\nJoin us as we celebrate the return of the Customer Experience Exchange for Travel and Hospitality in 2023 – an invitation-only event where CX leaders from top travel\, tourism\, leisure\, and hospitality brands will meet in London\, for 2 days of thought-provoking content\, networking\, and knowledge sharing.\n\n\n\nWhile regaining the customer’s trust is particularly difficult in the current climate\, discuss how best to aid long-term business growth by tapping into new pools of target customers.\nJoin experts in considering innovative strategies based around creating excellent experiences while balancing sustainability and cost considerations\, with a new generation of consumers in mind\, as well as the socio-economic variables that drive the emerging socially conscious customer’s needs.\nHear from CX experts on new methods to optimise your human agents while investigating innovations such as AI tools\, cloud solutions\, omnichannel and IVR.\nTake the first step to transforming your company and department culture and discover proven business models from peers in the industry. Explore how to best listen to your customers’ needs to ensure they are met.\n\n\n\nThe Customer Experience team look forward to welcoming you in September!\n 
URL:https://arenacx.com/event/cx-travel-and-hospitality/
LOCATION:HILTON LONDON SYON PARK\, Park Rd\, Isleworth\, TW8 8JF\, United Kingdom
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-travel-hospitality.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240905
DTEND;VALUE=DATE:20240907
DTSTAMP:20260403T221104
CREATED:20231212T232802Z
LAST-MODIFIED:20231212T232802Z
UID:10000122-1725494400-1725667199@arenacx.com
SUMMARY:DigiMarCon Ireland
DESCRIPTION:DigiMarCon Ireland 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon Ireland\, the Premier Digital Marketing\, Media and Advertising Conference in Ireland returns September 5th to 6th\, 2023 to the luxurious 5-star Westin Dublin Hotel in Downtown Dublin\, Ireland. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking.\n\nBe a part of DigiMarCon Ireland 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-ireland/
LOCATION:The Westin Dublin Hotel\, At\, College Green\, Westmoreland St\, Dublin\, D02 HR67\, Ireland
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/irland.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240829
DTEND;VALUE=DATE:20240831
DTSTAMP:20260403T221104
CREATED:20231212T231653Z
LAST-MODIFIED:20231212T231653Z
UID:10000120-1724889600-1725062399@arenacx.com
SUMMARY:DigiMarCon UK
DESCRIPTION:DigiMarCon UK 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 5th annual DigiMarCon UK\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in the United Kingdom returns August 29th to 30th\, 2024 to the luxurious 5-star Sofitel London Heathrow Hotel which is connected directly to Terminal 5 of London Heathrow Airport\, making it conveniently accessible from across the United Kingdom. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon UK 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-uk/
LOCATION:Sofitel London Heathrow Hotel\, Terminal 5 london heathrow airport\, London\, TW6 2GD\, United Kingdom
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/uk.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240814
DTEND;VALUE=DATE:20240817
DTSTAMP:20260403T221104
CREATED:20231208T204055Z
LAST-MODIFIED:20231208T204055Z
UID:10000077-1723593600-1723852799@arenacx.com
SUMMARY:CCW Executive Exchange August 2024
DESCRIPTION:The CCW Executive Exchange is part of the world’s largest customer contact event series. This invitation-only event is built for today’s senior CX and Customer Contact Leaders as they aim to benchmark\, connect\, and identify solutions to critical business challenges in the most efficient and effective way possible.
URL:https://arenacx.com/event/ccw-executive-exchange-august-2024/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/LA.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240813
DTEND;VALUE=DATE:20240815
DTSTAMP:20260403T221104
CREATED:20231208T203623Z
LAST-MODIFIED:20231208T203623Z
UID:10000076-1723507200-1723679999@arenacx.com
SUMMARY:All Access: CX Financial Services 2024
DESCRIPTION:Customer experience in financial services can vary greatly from one institution to another. Some providers offer a seamless\, convenient\, and personalized experience that meets customer needs and expectations. Others struggle to provide even basic services in a way that satisfies customers. \nOutdated systems\, lack of personalized attention and data privacy and ethics concerns often hinder the customer experience. As a result\, financial service providers with a strong customer experience have a significant advantage over those that do not. \nAll Access: CX in Financial Services will center on enhancing customer experience and fostering loyalty via personalized approaches\, digital transformation\, and voice of the customer (VoC) strategies.”
URL:https://arenacx.com/event/all-access-cx-financial-services-2024/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Financial.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240717
DTEND;VALUE=DATE:20240720
DTSTAMP:20260403T221104
CREATED:20231208T203314Z
LAST-MODIFIED:20231208T203314Z
UID:10000075-1721174400-1721433599@arenacx.com
SUMMARY:Chief Experience Officer Exchange July 2024
DESCRIPTION:Welcome to Chief Experience Officer Exchange\nThe CXO Exchange is an invitation-only event is built for today’s senior CX Leaders as they aim to benchmark\, connect\, and identify solutions to critical business challenges in the most efficient and effective way possible. \nPriorities have shifted\, new challenges have emerged and the CX function has to now modernize at an unprecedented rate. \nJoin us for a unique benchmarking and solution sourcing opportunity from St. Louis!
URL:https://arenacx.com/event/chief-experience-officer-exchange-july-2024/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Memphis.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240716
DTEND;VALUE=DATE:20240720
DTSTAMP:20260403T221104
CREATED:20231130T205822Z
LAST-MODIFIED:20231208T202715Z
UID:10000039-1721088000-1721433599@arenacx.com
SUMMARY:Customer Contact Week Asia
DESCRIPTION:The 14th Customer Contact Week Asia 2023 (CCW Asia 2023) concluded with resounding success. \nWe are delighted to share that this year’s conference welcomed close to 200 attendees\, reflecting the growing interest and importance of customer contact in the Asian market. It is noteworthy that 80% of the attendees were directors or held higher positions\, highlighting the calibre of professionals who graced the event. \nWe were honoured to have representatives from esteemed companies such as AIG\, A.P. Moller-Maersk\, CPF Board\, ANZ\, Johnson & Johnson\, DSKH\, Frasers Hospitality\, Ikano Retail (IKEA)\, M1\, U Mobile\, and many more attend CCW Asia. The collective expertise and diverse perspectives brought by these companies made CCW Asia 2023 an enriching and insightful experience for all.
URL:https://arenacx.com/event/customer-contact-week-asia/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/asia.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240715
DTEND;VALUE=DATE:20240718
DTSTAMP:20260403T221104
CREATED:20231125T200524Z
LAST-MODIFIED:20231214T202035Z
UID:10000021-1721001600-1721260799@arenacx.com
SUMMARY:Customer Experience 2024
DESCRIPTION:A Frost & Sullivan Executive MindXchange provides the tools\, insight and relationships to execute your customer experience strategy; improving customer satisfaction rates\, reducing customer churn and increasing revenue!
URL:https://arenacx.com/event/customer-experience-2024/
LOCATION:Customer Experience 2024\, Loews Vanderbilt Hotel 2100 West End Ave\, Nashville\, TN\, 37203\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Orange-1.png
ORGANIZER;CN="Frost & Sullivan":MAILTO:events.us@frost.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240715
DTEND;VALUE=DATE:20240717
DTSTAMP:20260403T221104
CREATED:20231212T220256Z
LAST-MODIFIED:20231212T224330Z
UID:10000113-1721001600-1721174399@arenacx.com
SUMMARY:DigiMarCon Hawaii & Pacific
DESCRIPTION:DigiMarCon Hawaii 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nDigiMarCon Hawaii\, the Premier Digital Marketing\, Media and Advertising Conference in Hawaii returns July 18th to 19th\, 2024 to the luxurious Hyatt Regency Waikiki Beach Resort & Spa in Honolulu\, Hawaii. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Hawaii 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-hawaii-pacific/
LOCATION:Hyatt Regency Waikiki Beach Resort & Spa\, 2424 Kalākaua Ave\, Honolulu\, HI\, 96815\, United States
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/hawaii.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240715
DTEND;VALUE=DATE:20240717
DTSTAMP:20260403T221104
CREATED:20231130T205116Z
LAST-MODIFIED:20231214T202208Z
UID:10000038-1721001600-1721174399@arenacx.com
SUMMARY:CXFS
DESCRIPTION:Whether you’re coming from a big bank\, mid-sized credit union\, fintech\, wealth management firm or insurance company – you’re all fighting the same uphill battle and have the same end goals: keep your clients satisfied\, win new business amidst up-and-coming competition\, and promote the importance of a strong CX strategy. CXFS brings you a world-class speaking faculty from across the financial industry spectrum\, dedicated to revealing the why’s and how’s behind the most innovative CX strategies in the world.
URL:https://arenacx.com/event/cxfs/
LOCATION:The Westin Copley Place\, 10 Huntington Ave\, Boston\, MA\, 02116\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Yellow.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240711
DTEND;VALUE=DATE:20240713
DTSTAMP:20260403T221104
CREATED:20231212T215807Z
LAST-MODIFIED:20231212T224408Z
UID:10000112-1720656000-1720828799@arenacx.com
SUMMARY:DigiMarCon Silicon Valley
DESCRIPTION:DigiMarCon Silicon Valley 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\nDigiMarCon Silicon Valley\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in Silicon Valley returns October 21st to 22nd\, 2024 to the luxurious Westin San Francisco Airport Hotel in San Francisco\, California. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Silicon Valley 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-silicon-valley/
LOCATION:The Westin San Francisco Airport Hotel\, 1 Old Bayshore Hwy\, Millbrae\, CA\, 94030\, United States
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/silicon-valley.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240709
DTEND;VALUE=DATE:20240711
DTSTAMP:20260403T221104
CREATED:20231208T201636Z
LAST-MODIFIED:20231208T201636Z
UID:10000074-1720483200-1720655999@arenacx.com
SUMMARY:All Access: Future Contact Centers 2024
DESCRIPTION:Contact centers must evolve to meet rising customer expectations and leverage technology to transform their operations. \nThe future of contact centers will be defined by those that embrace AI for efficiency\, remote\nwork for flexibility\, and omnichannel support for convenience. Striking a balance between\nautomation and human touch\, ensuring data security\, and promoting employee well-being\nwill be essential for success. \nThose who adapt to the changing contact center landscape will not only meet but exceed\ncustomer expectations in the digital era.\n\nJoin All Access: Future Contact Centers for thought-provoking discussions from industry\nexperts on how to create the next generation of contact centers.
URL:https://arenacx.com/event/all-access-future-contact-centers-2024/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/contact-center.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240708
DTEND;VALUE=DATE:20240710
DTSTAMP:20260403T221104
CREATED:20231209T215632Z
LAST-MODIFIED:20231209T215632Z
UID:10000096-1720396800-1720569599@arenacx.com
SUMMARY:CX Retail UK
DESCRIPTION:Changing The Rules Of The Retail Game\n\n\nA warm welcome to the 11th annual CX Retail Exchange! A platform for customer experience leaders from across the retail and ecommerce space to come together for two days of insights\, discussions\, and the benchmarking of new era of customer excellence. \nWhen the event launched a decade ago there were no self-service check-outs\, QR codes were non-existent\, and same-day delivery was unheard of. Fast-forward to today and 10% of all e-commerce spending is done via social commerce\, retailers are second-guessing their returns policies\, and there are grocery stores that have even started introducing “slow” shopping lanes for those customers who still seek human interaction along their shopping journey. It is an exciting time for retail with innovation at every fingertip\, but simultaneously a tricky water to navigate for CX leaders who are seeing resources and budgets being cut in the wake of dwindling profits and uncertain futures. With doors closing\, others are opening\, and we are seeing an evolution of the high street take place\, placing experience at the heart of everything retail stands for. This is no doubt the time to be a CX leader in retail! \nJoin the CX Retail Exchange to be a part of the next wave of retail excellence\, and to define what customer experience holds “in store” as the constantly online customer decides which brands they will engage with\, how they will do so\, and where they will spend their money in 2023.
URL:https://arenacx.com/event/cx-retail-uk/
LOCATION:HILTON SYON PARK\, Park Rd\, Isleworth\, TW8 8JF\, United Kingdom
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-retail.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240708
DTEND;VALUE=DATE:20240710
DTSTAMP:20260403T221104
CREATED:20231130T210644Z
LAST-MODIFIED:20231130T210644Z
UID:10000040-1720396800-1720569599@arenacx.com
SUMMARY:CX Retail Exchange
DESCRIPTION:Changing The Rules Of The Retail Game\n\n\nA warm welcome to the 11th annual CX Retail Exchange! A platform for customer experience leaders from across the retail and ecommerce space to come together for two days of insights\, discussions\, and the benchmarking of new era of customer excellence. \nWhen the event launched a decade ago there were no self-service check-outs\, QR codes were non-existent\, and same-day delivery was unheard of. Fast-forward to today and 10% of all e-commerce spending is done via social commerce\, retailers are second-guessing their returns policies\, and there are grocery stores that have even started introducing “slow” shopping lanes for those customers who still seek human interaction along their shopping journey. It is an exciting time for retail with innovation at every fingertip\, but simultaneously a tricky water to navigate for CX leaders who are seeing resources and budgets being cut in the wake of dwindling profits and uncertain futures. With doors closing\, others are opening\, and we are seeing an evolution of the high street take place\, placing experience at the heart of everything retail stands for. This is no doubt the time to be a CX leader in retail! \nJoin the CX Retail Exchange to be a part of the next wave of retail excellence\, and to define what customer experience holds “in store” as the constantly online customer decides which brands they will engage with\, how they will do so\, and where they will spend their money in 2023.
URL:https://arenacx.com/event/cx-retail-exchange/
LOCATION:HILTON SYON PARK\, Park Rd\, Isleworth\, TW8 8JF\, United Kingdom
CATEGORIES:Customer Experience
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240701
DTEND;VALUE=DATE:20240703
DTSTAMP:20260403T221104
CREATED:20231212T215252Z
LAST-MODIFIED:20231212T224531Z
UID:10000111-1719792000-1719964799@arenacx.com
SUMMARY:DigiMarCon Washington DC
DESCRIPTION:DigiMarCon Washington DC 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nDigiMarCon Washington DC\, the Premier Digital Marketing\, Media and Advertising Conference in Washington DC returns July 1st to 2nd\, 2024 to the luxurious Park Hyatt Washington D.C. Hotel in Washington DC. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking.\n\nBe a part of DigiMarCon Washington DC 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-washington-dc/
LOCATION:Park Hyatt Washington D.C. Hotel\, 1201 24th St NW\, Washington\, DC\, 20037\, United States
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/washington.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240627
DTEND;VALUE=DATE:20240629
DTSTAMP:20260403T221104
CREATED:20231212T214628Z
LAST-MODIFIED:20231212T224613Z
UID:10000110-1719446400-1719619199@arenacx.com
SUMMARY:DigiMarCon Southeast
DESCRIPTION:DigiMarCon Southeast 2023 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nDigiMarCon Southeast \, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in Southeast returns June 27th to 28th\, 2024 to the luxurious Westin Peachtree Plaza Southeast Hotel in Southeast \, Georgia. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Southeast 2023 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-southeast/
LOCATION:The Westin Peachtree Plaza Atlanta Hotel\, 210 Peachtree St NW\, Atlanta\, GA\, 30303\, United States
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Atlanta1.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240624
DTEND;VALUE=DATE:20240627
DTSTAMP:20260403T221104
CREATED:20231130T204208Z
LAST-MODIFIED:20231209T142857Z
UID:10000037-1719187200-1719446399@arenacx.com
SUMMARY:CX EMEA
DESCRIPTION:Human + AI: Win With Boundless Experiences\nThe future is upon us. The fusion of humans and AI will revolutionise how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital – empathy\, trust\, and emotion are essential. Only leaders who can integrate CX\, digital\, and marketing to harness the power of human + AI will create differentiated value in the eyes of customers. Join us at CX EMEA Forum 2024 to explore how to thrive in this new era:  \n\nUnderstand what human + AI means for your customers\, employees\, and organizations​\nAlign CX\, digital\, and marketing to prepare for the future of boundless experiences ​\nCreate unique experiences to drive customer loyalty ​\nUnlock and act on customer insights ​\nUpgrade your CX\, digital\, and marketing practices ​\nMeasure the business impact of customer experience\n\nReserve your place today!
URL:https://arenacx.com/event/cx-emea/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/image-1.png
ORGANIZER;CN="Forrester":MAILTO:events@forrester.com.
END:VEVENT
END:VCALENDAR