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X-WR-CALDESC:Events for ArenaCX
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DTSTART;VALUE=DATE:20240201
DTEND;VALUE=DATE:20240301
DTSTAMP:20260424T150519
CREATED:20231126T221645Z
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SUMMARY:CX+ Summit
DESCRIPTION:Every year\, one of India’s leading marketing industry news brands\, Brand Equity\, attracts marketing\, customer experience\, contact center\, and digital executives from companies like Allianz\, Deloitte\, Google Cloud\, and Salesforce to take part in informative discussions about the latest customer experience trends\, CX case studies\, and how market leaders are leveraging data and technology to build better experiences.
URL:https://arenacx.com/event/cx-summit/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Orange-1.png
ORGANIZER;CN="ETBrandEquity":MAILTO:contactus@etbrandequity.com
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20240226
DTEND;VALUE=DATE:20240228
DTSTAMP:20260424T150519
CREATED:20231126T214328Z
LAST-MODIFIED:20231209T212526Z
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SUMMARY:CX USA Exchange
DESCRIPTION:Aligning Your Strategies to Create An Optimized\, Personalized\, And Engaging Customer Experience\n\n\nWelcome to the annual CX USA Exchange 2024! \nAre you the CX leader championing and experimenting with new strategies and technologies in the face of falling customer satisfaction? Are you the CX leader making certain that customers are the driving force at the center of your organization\, from board room to contact center? Are you the CX leader responsible for measuring the CX heartbeat of your organization?\nIf you are\, then look no further! At the CX USA Exchange we seek to define a new era of customer excellence and consider how to bridge the gap between experience as it stands today and the CX utopia of tomorrow. \nWe look forward to welcoming you in February!
URL:https://arenacx.com/event/cx-usa-exchange/
LOCATION:Le Méridien\, 1825 Griffin Road\, Dania Beach\, FL\, 33004\, United States
CATEGORIES:Customer Experience
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20240227
DTEND;VALUE=DATE:20240229
DTSTAMP:20260424T150519
CREATED:20231209T210049Z
LAST-MODIFIED:20231209T210049Z
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SUMMARY:Generative AI for Marketing Summit
DESCRIPTION:Introducing the Generative AI for Marketing Summit 2024 \nThe first event for strategic marketing leaders to come together and explore the transformative technology\n\n\nGenerative AI is driving unprecedented levels of excitement and concern for marketers and creatives\, with the potential to completely upend and transform marketing workflows. \n\n\n\nFinding the right use cases\, framework and team to get you started on your Generative AI journey\nStitching together tools and models to transform your workflows and maximise value\nAugmenting creativity for content creation and unlocking new levels of insights for Hyper-personalised content generation\nDeveloping a framework for Responsible AI and navigating IP\, Copyright and Ethical Concerns\nRethinking Human-Bot interactions: The future of generative agents and avatars\nReflecting brand identity using AI to ensure a consistent and compelling brand presence across all customer touchpoints
URL:https://arenacx.com/event/generative-ai-for-marketing-summit/
LOCATION:Chelsea Harbour Hotel\, Chelsea Harbour Dr\, London\, SW10 0XG\, United Kingdom
CATEGORIES:Marketing
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20240228
DTEND;VALUE=DATE:20240302
DTSTAMP:20260424T150519
CREATED:20231206T201319Z
LAST-MODIFIED:20231208T171820Z
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SUMMARY:Customer Contact Week Australia and NZ 2024
DESCRIPTION:CCW Australia and New Zealand is returning in 2024 at the STAR on the Gold Coast\, and the focus for the year – connections that matter.  \nHere’s some of the top sessions you can look forward to: \n\nSuncorp Case Study: Introducing AI into Operations: Aligning Front End and Back End Processes By Tim Johnson\, Head of Automation\, Suncorp Group\n\nCXO Panel: Customer Contact Centre Trends & Evolutions \n\nBart Taylor\, Chief Business Transformation Officer\, Gallagher Bassett\nElisa Lurato\, Chief of Community\, Retail & Supporter Experience\, World Vision Australia\nJerome Muldoon\, Chief Customer Officer\, Compass Education\nLauren Reid\, Chief Customer Officer\, Navy Health\n\nThis is just a preview. Download the compete guide now for full list of speakers and topics \n\n\n\n\n\n\n 
URL:https://arenacx.com/event/customer-contact-week-australia-and-nz-2024/
LOCATION:THE STAR GOLD COAST\, 1 Casino Dr\, Broadbeach\, Queensland\, 4218\, Australia
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/contact-week-australia.png
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