BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ArenaCX - ECPv6.15.17.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://arenacx.com
X-WR-CALDESC:Events for ArenaCX
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240513
DTEND;VALUE=DATE:20240516
DTSTAMP:20260429T113928
CREATED:20231210T144450Z
LAST-MODIFIED:20231210T144450Z
UID:10000108-1715558400-1715817599@arenacx.com
SUMMARY:Xperience 2024
DESCRIPTION:Shape what’s next\n\n\n\n\n\n\n\n\n\n\n\n\nStep into “Your Future Accelerated\,” where your visions for customer and employee experience become immediate realities with the Genesys Cloud™ platform. Imagine a world where AI-powered technology effortlessly orchestrates contextual\, efficient and personalized experiences designed for tomorrow’s needs — available now. Your opportunity to differentiate and deepen customer loyalty is here. The future is now and it’s intelligent\, unified and ready to accelerate your business growth.
URL:https://arenacx.com/event/xperience-2024/
LOCATION:Gaylord Rockies Resort & Convention Center\, 6700 N Gaylord Rockies Blvd\, Aurora\, CO\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/denver-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240513
DTEND;VALUE=DATE:20240516
DTSTAMP:20260429T113928
CREATED:20240215T201336Z
LAST-MODIFIED:20240215T201336Z
UID:10000145-1715558400-1715817599@arenacx.com
SUMMARY:Avaya ENGAGE 2024
DESCRIPTION:Avaya is leading the customer experience revolution. Join peers\, partners\, and guest speakers at Avaya ENGAGE 2024 to see how we’re helping organizations engage their customers and employees in ways that deliver the greatest value. Choose your journey for driving business momentum.
URL:https://arenacx.com/event/avaya-engage-2024/
LOCATION:Colorado Convention Center\, Downtown Denver\, 700 14th St\, Denver\, CO\, 80202\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2024/02/unnamed.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240514
DTEND;VALUE=DATE:20240515
DTSTAMP:20260429T113928
CREATED:20231125T193215Z
LAST-MODIFIED:20231214T203119Z
UID:10000018-1715644800-1715731199@arenacx.com
SUMMARY:Innovation Workshop & Tour: A Quarterly Series
DESCRIPTION:An inspiring innovation center tour. A rock star line up of industry leaders to share strategy\, tactics and secrets of success you can apply to your own organization. Collaborative sessions on critical issues for you to both get insight from others and to share your own. Interactive discussions that are incredibly open and honest. A high level group of participants invested in the program that show up with willingness to share and support. Networking that is not only fun but actually fosters real connections. \n  \nTruly an event experience like no other.
URL:https://arenacx.com/event/innovation-workshop-tour-a-quarterly-series-2/
LOCATION:Chipotle Cultivate Center\, Irvine\, CA\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Bright-Green.png
ORGANIZER;CN="Frost & Sullivan":MAILTO:events.us@frost.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240514
DTEND;VALUE=DATE:20240516
DTSTAMP:20260429T113928
CREATED:20231128T163553Z
LAST-MODIFIED:20231214T203024Z
UID:10000030-1715644800-1715817599@arenacx.com
SUMMARY:CXS: Customer Experience Strategies Summit
DESCRIPTION:The packed agenda for this virtual and in-person summit promises to provide attendees with insights on everything from harnessing conversational AI to implementing contactless CX\, as well as arm conference goers with best practices from Google\, Staples\, Tinder\, and more on increasing customer lifetime value\, ensuring empathic customer communications\, and fueling business growth through enhanced CX efforts.
URL:https://arenacx.com/event/cxs-customer-experience-strategies-summit/
LOCATION:Marriott Downtown at CF Toronto Eaton Centre\, 525 Bay St\, Toronto\, Ontario\, M5G 2L2\, Canada
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Black.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240514
DTEND;VALUE=DATE:20240516
DTSTAMP:20260429T113928
CREATED:20231209T214646Z
LAST-MODIFIED:20231209T214646Z
UID:10000094-1715644800-1715817599@arenacx.com
SUMMARY:CX Healthcare West
DESCRIPTION:HUMANIZE YOUR EXPERIENCES\,\nDELIVER  EXCEPTIONAL CARE AND\nACHIEVE SUPERIOR HEALTH OUTCOMES FOR ALL\n\n\nThe CX Healthcare Exchange is back in Denver for its West edition at the Hyatt Regency Aurora\, for two days of exclusive content and insights.\nOur extensive faculty of C-level executives\, experienced experts\, and equity specialists will uncover an array of lessons\, learnings\, and insights most pressing for the Healthcare industry in today’s digital world.\n\nThroughout the conference\, our panels will delve into significant internal issues for healthcare executives. From attitudes towards patients and humanizing experiences\, leveraging employees and alleviating workforces\, to building the next generation of healthcare\, there are a multitude of challenges from the moment you step into work. Furthermore\, a variety of overarching external influences – from parent companies and governing bodies – places additional stress on our decision-makers.\n\nJoin us as we unwrap these battles through in-depth case studies\, interactive panels\, and collaborative workshops\, looking to address innovative and efficient solutions.\n\nRequest your invitation today for the chance to join the greatest experienced minds in healthcare and redefine your CX strategy.
URL:https://arenacx.com/event/cx-healthcare-west/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-healthcare.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240514
DTEND;VALUE=DATE:20240517
DTSTAMP:20260429T113928
CREATED:20231211T213350Z
LAST-MODIFIED:20240122T203738Z
UID:10000109-1715644800-1715903999@arenacx.com
SUMMARY:Spring Symposium
DESCRIPTION:Navigating the Multifaceted Landscape of CX\n\nDrawing inspiration from the dynamic interplay of a river’s currents\, the annual Spring Symposium is a confluence of the latest trends\, innovative strategies\, and thought leadership in the customer experience industry. \n Currents & Crossroads has been meticulously designed to explore both present CX currents and upcoming crossroads.
URL:https://arenacx.com/event/spring-symposium/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Yellow.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240515
DTEND;VALUE=DATE:20240516
DTSTAMP:20260429T113928
CREATED:20231125T152016Z
LAST-MODIFIED:20231214T202812Z
UID:10000015-1715731200-1715817599@arenacx.com
SUMMARY:ICMI Virtual Summit
DESCRIPTION:We are pleased to announce ICMI’s Contact Center Expo: A Digital Experience for 2024. This free\, one-day virtual summit is designed for contact center professionals and will take place on Wednesday\, May 15th\, 2024. \nICMI’s Contact Center Expo: A Digital Experience is designed specifically for contact center and customer service professionals to arm them with the tools\, knowledge and connections that will advance their performance and career. Unlike most virtual events which can feel like consecutive webinars\, we invest in delivering an interactive\, community-focused experience that’s rooted in practical and actionable information and customized networking.  \n  \nThe event features independent content brought to you by practitioners and industry thought leaders who remain on the cusp of the latest trends\, technologies\, and topics.  \n  \nYou won’t want to miss this jam-packed program!
URL:https://arenacx.com/event/icmi-virtual-summit/
CATEGORIES:Contact Center
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Orange-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240515
DTEND;VALUE=DATE:20240518
DTSTAMP:20260429T113928
CREATED:20231128T164412Z
LAST-MODIFIED:20231214T202642Z
UID:10000031-1715731200-1715990399@arenacx.com
SUMMARY:Chief Experience Officer Exchange
DESCRIPTION:Another popular pick from Customer Contact Week Digital\, the annual Chief Experience Officer Exchange offers a chance for CXOs across the country to get together and identify solutions to their most pressing business challenges. This event is by invitation only; however\, interested leaders can request an invitation online. Past speakers and participants have included executives from Macy’s\, AMC Networks\, Mastercard\, and more.
URL:https://arenacx.com/event/chief-experience-officer-exchange/
LOCATION:Marriott Grand\, 800 Washington Ave\, St. Louis\, MO\, 63101\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Events-Light-Orange.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240515
DTEND;VALUE=DATE:20240518
DTSTAMP:20260429T113928
CREATED:20231208T200313Z
LAST-MODIFIED:20231208T200313Z
UID:10000071-1715731200-1715990399@arenacx.com
SUMMARY:Chief Experience Officer Exchange
DESCRIPTION:Welcome to Chief Experience Officer Exchange\nThe CXO Exchange is an invitation-only event is built for today’s senior CX Leaders as they aim to benchmark\, connect\, and identify solutions to critical business challenges in the most efficient and effective way possible. \nPriorities have shifted\, new challenges have emerged and the CX function has to now modernize at an unprecedented rate. \nJoin us for a unique benchmarking and solution sourcing opportunity from St. Louis!
URL:https://arenacx.com/event/chief-experience-officer-exchange-2/
LOCATION:Marriott Grand\, 800 Washington Ave\, St. Louis\, MO\, 63101\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Chief-experience.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240516
DTEND;VALUE=DATE:20240518
DTSTAMP:20260429T113928
CREATED:20231205T204812Z
LAST-MODIFIED:20231205T204812Z
UID:10000054-1715817600-1715990399@arenacx.com
SUMMARY:DigiMarCon East
DESCRIPTION:DigiMarCon East 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\nThe 6th annual DigiMarCon East\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in the Eastern United States returns May 16th to 17th\, 2024 to the luxurious New York Marriott at the Brooklyn Bridge Hotel in New York City\, NY. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon East 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-east/
LOCATION:New York Marriott at the Brooklyn Bridge Hotel\, 333 Adams St\, Brooklyn\, NY\, 11201\, United States
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/New-York.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
END:VCALENDAR