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X-WR-CALDESC:Events for ArenaCX
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20241007
DTEND;VALUE=DATE:20241010
DTSTAMP:20260405T212255
CREATED:20231208T205042Z
LAST-MODIFIED:20231208T205042Z
UID:10000079-1728259200-1728518399@arenacx.com
SUMMARY:CCW Europe Summit
DESCRIPTION:BRINGING TOGETHER THE CONTINENT’S BRIGHTEST AND MOST PROGRESSIVE CX MINDS UNDER ONE ROOF\n\n\n\n2024 is the year to be the disruptor\, not the disrupted. Next October\, the CCW Europe Summit returns to bring you insights from businesses at the leading edge of customer engagement\, from early use cases in generative AI to unreleased industry research. Over the course of the 3-day summit\, we will be taking CCW to a whole new level with Europe’s first and only cross-industry Customer Management Disrupt-a-Thon\, a lavish awards ceremony\, new learning formats\, 100+ new expert speakers and a deeper-dive lens on the ‘how’ of customer excellence.\n\nJoin us to build invaluable relationships with your industry peers and hear the latest and greatest implementation strategies to diversify in the face of competition\, hyper-accelerate efficiencies and harness the limitless power of automation and AI to solve complex customer and business needs once and for all.\n\n\n\nVIEW THE 2023 AGENDA
URL:https://arenacx.com/event/ccw-europe-summit/
LOCATION:The Passenger Terminal & Mövenpick Hotel\, Piet Heinkade 11\, Amsterdam\, 1019 BR\, Netherlands
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/amsterdam.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241007
DTEND;VALUE=DATE:20241010
DTSTAMP:20260405T212255
CREATED:20231209T143359Z
LAST-MODIFIED:20231209T143359Z
UID:10000086-1728259200-1728518399@arenacx.com
SUMMARY:B2B Summit EMEA
DESCRIPTION:B2B Marketing\, Sales and Product Leaders\n\n\n\n\nAlign. Reinvent. Win.​\nBuckle up\, B2B professionals. You’re in for a roller-coaster ride of a year.​ \nEconomic uncertainty and generative AI have unsettled the foundations of many businesses. Adding to that\, we have reached an inflection point where Millennial and Gen Z buyers have eclipsed Baby Boomer and Gen X buyers — not just in numbers but also in influence. These new buyers have different expectations and lack trust in marketing and sales interactions. This disruption guarantees that firms that remain tethered to traditional approaches will fail. To succeed in 2024 and beyond\, B2B professionals must overcome constraints to reinvent their strategy\, technology\, and operations to seize the possibilities and not just weather these profound changes.​ \nThe time is ripe to transform your business\, but you’ll need to do it together. With marketing\, sales\, and product all guided by the same objectives and insights\, you’ll have a strong foundation to build on — and win in this new era. Join us at B2B Summit EMEA to:​ \n\nGet the latest insights on the evolving customer and buyer to orchestrate unique experiences.​\nLearn new strategies for functional alignment centered on creating customer value and growth.​\nDiscover tangible ways that data\, technology\, and AI can help you compete. ​\nUnderstand how to evolve your go-to-market approaches and revenue processes.\n\nReserve your place today!
URL:https://arenacx.com/event/b2b-summit-emea/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/image-1.png
ORGANIZER;CN="Forrester":MAILTO:events@forrester.com.
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241008
DTEND;VALUE=DATE:20241010
DTSTAMP:20260405T212255
CREATED:20231208T205524Z
LAST-MODIFIED:20231208T205524Z
UID:10000080-1728345600-1728518399@arenacx.com
SUMMARY:All Access: Customer Data Analytics APAC 2024
DESCRIPTION:APAC businesses need customer data analytics to deliver best in class customer experiences\, but many are facing challenges in collecting\, integrating\, analyzing\, and acting upon customer data. \nA McKinsey study found that data-driven companies are more likely to succeed financially\, including making more profit\, growing revenue\, and pleasing customers. However\, only 23% of APAC businesses say they are using customer data effectively to improve their customer experience. The unique challenges of the Asia-Pacific region\, such as its diverse customer base\, complex regulations\, and rapidly changing technology\, make it difficult to collect\, manage\, and analyze customer data efficiently. \nAll Access: Customer Data Analytics addresses these challenges and provides actionable solutions to data integration\, quality management\, and collection challenges. 
URL:https://arenacx.com/event/all-access-customer-data-analytics-apac-2024/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/Apac.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241008
DTEND;VALUE=DATE:20241010
DTSTAMP:20260405T212255
CREATED:20231209T220858Z
LAST-MODIFIED:20231209T220858Z
UID:10000099-1728345600-1728518399@arenacx.com
SUMMARY:CX BFSI USA
DESCRIPTION:LONG LIVE CUSTOMER EXCELLENCE\nPersonalized • Secure • Innovative\n\n\nWelcome to the 10th edition of the CX Exchange for Banking\, Financial Services and Insurance! When the Exchange launched a decade ago\, it was right at the cusp of challenger banks and insurtechs entering the scene to shake the mould of what the financial experience should look like. Today\, we are living in a digitized ecosystem with constantly connected customers who seek the speed and convenience of Amazon\, but the personal touch and advise of a first-class hotel. To stay relevant in this ever-changing digital world\, CX leaders need to deliver both\, whilst simultaneously always staying one step ahead.\n\nFurthermore\, we live in uncertain financial times\, where CX leaders need to fight hard to prove the worth of new investments\, and even demonstrate why CX is needed in the first place. As customers become increasingly demanding about where and how they want to be met\, it all comes down to delivering secure\, personalized and innovate experiences fit for an unknown future.\n \nJoin us this October as CX leaders from across the space come together to benchmark how to not only keep the field of CX alive\, but make it the gamechanger for organizations seeking to differentiate themselves in increasingly disloyal times.
URL:https://arenacx.com/event/cx-bfsi-usa/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-miami.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241009
DTEND;VALUE=DATE:20241012
DTSTAMP:20260405T212255
CREATED:20231209T143609Z
LAST-MODIFIED:20231209T143609Z
UID:10000087-1728432000-1728691199@arenacx.com
SUMMARY:Technology Forum EMEA
DESCRIPTION:Revolutionize Your Growth Strategy With The Latest Tech\, Data And AI.\n\n\n\n\nNew For 2024: Our Technology Forum\nForrester is pleased to launch a brand-new event in our portfolio: the Technology Forum 2024. It brings the best of our tech and data events into one supercharged event to help you enable an insights-driven business and capture\, transform\, and deliver insights from data at scale with AI. \nWhy the change? Because you can only achieve business success when tech and data teams are aligned on growth and opportunity. This is Forrester’s premier technology event for fostering innovation and driving growth from data\, AI\, technology infrastructure\, and software. Tech professionals\, data and analytics leaders\, entrepreneurs\, industry leaders\, and analysts will gather to exchange ideas\, highlight cutting-edge innovations\, and discuss the latest models\, practices\, and strategies they use to fuel growth with alignment. \nBy bringing together cutting-edge technology and data intelligence\, we’re providing you with the knowledge to not only stay ahead of the game but also completely command your tech alignment and business outcomes. There’s no better opportunity to propel your cross-functional learning journey and inspire you to make an even bigger impact with data and technology. \nTake your place alongside tech\, data\, and business leaders who want to:\n\nImprove business growth\, revenue\, and performance.\nLeverage the power of data\, AI\, and technology tools.\nStrategize\, innovate\, and operationalize a tech- and insights-driven agenda.\n\n\n\n\n\n\n\n\n\n\nEasier Access To More. Trusted. Analyst. Insight.\n\nAccess unbiased Forrester research\, tools\, and methodologies to further your tech and data expertise with an eye toward business growth and revenue. Seize the opportunity to leverage the ever-evolving world of AI\, cloud\, and data to speed outcomes and capture market opportunity with objective insights. \nSpeakers: Our keynote speakers\, carefully selected for their trailblazing expertise\, will ignite your entrepreneurial spirit and challenge your paradigm of what’s possible. \nAnalysts: Meet with Forrester’s analysts to align your tech and data assumptions with reality. Get your questions answered and stay informed on the latest developments. \nAgenda: Build new skills in a robust technology and data agenda with 30+ sessions\, workshops\, keynotes\, case studies\, and specialized tracks to aid in targeted learning. \nMarketplace: Evaluate innovative solutions among technology providers who offer best-in-class products to help you bridge gaps in your tech stack. \nTracks: Choose from sessions in leadership\, future-proofing\, innovation\, customer-obsessed growth\, insights\, AI\, and emerging tech. \nGet ready to witness a revolutionary event that will transform your understanding of tech and data research\, insights\, and opportunity in the most captivating way possible.
URL:https://arenacx.com/event/technology-forum-emea/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/image-1.png
ORGANIZER;CN="Forrester":MAILTO:events@forrester.com.
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241010
DTEND;VALUE=DATE:20241012
DTSTAMP:20260405T212255
CREATED:20231213T220218Z
LAST-MODIFIED:20231213T220218Z
UID:10000124-1728518400-1728691199@arenacx.com
SUMMARY:DigiMarCon South Africa
DESCRIPTION:DigiMarCon South Africa 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon South Africa\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in South Africa returns October 10th to 11th\, 2024 at the luxurious 5-star Hilton Sandton Hotel in Johannesburg\, South Africa. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon South Africa 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-south-africa/
LOCATION:Hilton Sandton Hotel\, 138 Rivonia Rd\, Sandown\, Sandton\, 2196\, South Africa
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/south-africa.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241010
DTEND;VALUE=DATE:20241012
DTSTAMP:20260405T212255
CREATED:20231213T222148Z
LAST-MODIFIED:20231213T222148Z
UID:10000127-1728518400-1728691199@arenacx.com
SUMMARY:DigiMarCon Middle East & Dubai
DESCRIPTION:DigiMarCon Middle East 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nThe 4th annual DigiMarCon Middle East\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in the Middle East returns October 1st to 2nd\, 2024 to the luxurious 5-star Hyatt Regency Dubai Hotel in Dubai\, United Arab Emirates. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Middle East 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-middle-east-dubai/
LOCATION:Hyatt Regency Dubai Hotel\, Al Khaleej Road Deira\,\, Dubai\, P.O. Box 5588\, United Arab Emirates
CATEGORIES:Marketing
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/dubai.png
ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
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