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X-WR-CALDESC:Events for ArenaCX
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DTSTART;VALUE=DATE:20241020
DTEND;VALUE=DATE:20241024
DTSTAMP:20260406T155643
CREATED:20231125T194616Z
LAST-MODIFIED:20231214T201609Z
UID:10000019-1729382400-1729727999@arenacx.com
SUMMARY:Executing Your Transformation Roadmap
DESCRIPTION:
URL:https://arenacx.com/event/executing-your-transformation-roadmap/
LOCATION:Executing Your Transformation Roadmap\, 3800 W Starr Pass Blvd\, Tucson\, AZ\, 85745\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/11/Events-Bright-Green.png
ORGANIZER;CN="Frost & Sullivan":MAILTO:events.us@frost.com
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20241021
DTEND;VALUE=DATE:20241023
DTSTAMP:20260406T155643
CREATED:20231212T220811Z
LAST-MODIFIED:20231212T224242Z
UID:10000114-1729468800-1729641599@arenacx.com
SUMMARY:DigiMarCon Texas
DESCRIPTION:DigiMarCon Texas 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nDigiMarCon Texas\, the Premier Digital Marketing\, Media and Advertising Conference & Exhibition in Texas returns July 11th to 12th\, 2024 to the Omni Dallas Hotel in Dallas\, Texas. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking\, also check out the next generation of technology & innovation; Internet\, Mobile\, AdTech\, MarTech & SaaS Technology.\n\nBe a part of DigiMarCon Texas 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-texas/
LOCATION:The Westin Dallas Downtown Hotel\, 1201 Main St\, Dallas\, TX\, 75202\, United States
CATEGORIES:Marketing
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ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241021
DTEND;VALUE=DATE:20241024
DTSTAMP:20260406T155643
CREATED:20231208T205939Z
LAST-MODIFIED:20231214T201407Z
UID:10000081-1729468800-1729727999@arenacx.com
SUMMARY:GovCC: 22nd Annual Customer Contact Week for Government
DESCRIPTION:Transform Customer Experience by Integrating Contact Centers and Digital Services for a Seamless Interaction\n\n\n\nAcross Government\, the Customer Service industry is shifting\, focusing on ways to simplify the way citizens interact with government departments through AI\, self-service\, digital optimisation and more.\nDespite great achievements in improving the overall citizen journey\, we still see increasingly high call volumes. This is in part due to the complexity of government departments\, their responsibilities and the struggles in communicating which departments own which specific service to the public.\nExamining the drive to digitise services\, the move to give citizens the power to self-serve\, the tools to unlock the opportunities of technology and so much more – the opportunity\, scope and challenges facing Customer Contact leaders in Government has never been greater as they look at new ways to delivery continuous improvement and equitable services access.\nGovCC – Customer Contact Week for Government returns in 2024 to provide case studies\, debates\, deep dives\, insights\, and solutions to the 4 critical areas Government Customer Contact Leaders must tackle:\n⭑ Transformation & Delivery of Service\n⭑ Digital Citizen Experience\n⭑ Operations Excellence\n⭑ Leadership & Employee Experience\nWith 40 + sessions and speakers from Australia and New Zealand’s government departments and organisations\, GovCC 2024 will explore the latest developments. As the ONLY event dedicated to bringing together all levels of government to explore customer contact\, this event is the place to be to discover the different strategies and approaches to customer excellence across ANZ and unlock new tools and ideas to transform your own operations.
URL:https://arenacx.com/event/govcc-22nd-annual-customer-contact-week-for-government/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/goverment.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241021
DTEND;VALUE=DATE:20241025
DTSTAMP:20260406T155643
CREATED:20231125T152408Z
LAST-MODIFIED:20231214T201507Z
UID:10000016-1729468800-1729814399@arenacx.com
SUMMARY:ICMI's Contact Center Expo Loews Royal Pacific Resort
DESCRIPTION:ICMI’s Contact Center Expo is back in sunny Orlando\, FL\, October 21 – 24! Be there as contact center industry professionals gather together—as an industry collective—to tackle the challenges and opportunities for 2024 and beyond that will enable positive growth and change in our industry and beyond. Recharge\, refocus and reinvent yourself and your organization at ICMI’s Contact Center Expo!
URL:https://arenacx.com/event/icmis-contact-center-expo-loews-royal-pacific-resort/
CATEGORIES:Contact Center
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20241024
DTEND;VALUE=DATE:20241026
DTSTAMP:20260406T155643
CREATED:20231212T221236Z
LAST-MODIFIED:20231212T224204Z
UID:10000115-1729728000-1729900799@arenacx.com
SUMMARY:DigiMarCon Southwest
DESCRIPTION:DigiMarCon Southwest 2024 is your chance to …\n\n\nHear from some of the most audacious and thought-provoking speakers in the digital marketing\, media and advertising industry.\nGain insight into emerging strategies\, the latest innovative technologies\, and best practices to move your business to the next level.\nNetwork with thought leaders\, collaborate with your peers and build your professional network.\n\n\n\nDigiMarCon Southwest\, the Premier Digital Marketing\, Media and Advertising Conference in the Southwestern United States returns October 24th – 14th\, 2023 to the luxurious Hyatt Regency Phoenix Hotel in Phoenix\, Arizona. Join your peers in-person or online for 2 days jam packed with digital marketing best practices\, latest trends\, practical solutions\, strategy and networking.\n\nBe a part of DigiMarCon Southwest 2024 and discover how to thrive and succeed as a marketer in a rapidly evolving digital world. Top keynotes\, case studies\, strategy sessions\, networking and more! See why people keep coming back year after year to this must-attend event! Register and secure your seat today. \n\n\nThis year’s edition will feature topics such as:\n\n\n\nAccount-Based Marketing\nBehavioral & Neuromarketing\nContent Marketing\nConversational Marketing\nConversion Rate Optimization\nData Science & Big Data\nEmail Marketing\nGeo-Targeting & Proximity Marketing\n\n\n\n\nGrowth Hacking\nInbound & Outbound Marketing\nInfluencer Marketing\nMobile Marketing\nNative & Contextual Advertising\nOmnichannel Marketing\nPaid Search Marketing\nPersonalization & Privacy\n\n\n\n\nPodcast & Webinar Marketing\nPR & Cause Marketing\nPredictive Analytics & Attribution\nProgrammatic Advertising\nSales & Marketing Automation\nSearch Engine Optimization\nShopper Marketing\nSmarketing & Customer Experience\n\n\n\n\nSocial Commerce\nSocial Media Marketing\nUI / UX Design\nUser-Generated Content\nVideo Marketing\nViral & Buzz Marketing\nVisual & Voice Search\nWeb Analytics
URL:https://arenacx.com/event/digimarcon-southwest/
LOCATION:Hyatt Regency Phoenix Hotel\, 122 N 2nd St\, Phoenix\, AZ\, 85004\, United States
CATEGORIES:Marketing
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ORGANIZER;CN="DigiMarCon":MAILTO:info@digimarcon.com
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