BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ArenaCX - ECPv6.15.17.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:ArenaCX
X-ORIGINAL-URL:https://arenacx.com
X-WR-CALDESC:Events for ArenaCX
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20220101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240513
DTEND;VALUE=DATE:20240516
DTSTAMP:20260531T154040
CREATED:20231210T144450Z
LAST-MODIFIED:20231210T144450Z
UID:10000108-1715558400-1715817599@arenacx.com
SUMMARY:Xperience 2024
DESCRIPTION:Shape what’s next\n\n\n\n\n\n\n\n\n\n\n\n\nStep into “Your Future Accelerated\,” where your visions for customer and employee experience become immediate realities with the Genesys Cloud™ platform. Imagine a world where AI-powered technology effortlessly orchestrates contextual\, efficient and personalized experiences designed for tomorrow’s needs — available now. Your opportunity to differentiate and deepen customer loyalty is here. The future is now and it’s intelligent\, unified and ready to accelerate your business growth. \n\n\n\n\n\n\nShareShareTweetFlipRedditWhatsAppClipTelegram
URL:https://arenacx.com/event/xperience-2024/
LOCATION:Gaylord Rockies Resort & Convention Center\, 6700 N Gaylord Rockies Blvd\, Aurora\, CO\, United States
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/denver-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240111
DTEND;VALUE=DATE:20240112
DTSTAMP:20260531T154040
CREATED:20231210T143828Z
LAST-MODIFIED:20231210T143828Z
UID:10000107-1704931200-1705017599@arenacx.com
SUMMARY:See Genesys in action
DESCRIPTION:Digital customer engagement \nBe in touch anywhere\, anytime\, with an all-in-one suite of digital channels at the speed of a text. Join us to see a live demonstration and learn how to maximize your digital customer engagement with Genesys. \nWe’ll show you firsthand how to:  \n\nOrchestrate connected\, personal experiences with AI \nOptimize CX with self-service tools for faster resolution \nImprove satisfaction with digital\, self-contained experiences \nMove seamlessly between customers’ preferred channels \n\nSave your seat now!  \nCan’t make it? Register to receive access to the recording.  \nShareShareTweetFlipRedditWhatsAppClipTelegram
URL:https://arenacx.com/event/see-genesys-in-action/
CATEGORIES:Digital Transformation
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/genesys.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240102
DTEND;VALUE=DATE:20240103
DTSTAMP:20260531T154040
CREATED:20231210T143622Z
LAST-MODIFIED:20231210T143622Z
UID:10000106-1704153600-1704239999@arenacx.com
SUMMARY:Navigating the future: CX and EX trends of 2024
DESCRIPTION:The world’s innovators are setting higher experience expectations — leaving little patience for poor performance. In fact\, one-third of consumers switched brands in the past year after a negative customer experience. \nTo help businesses innovate and optimize customer engagement\, we’ve gathered five industry experts to explore the five trends that will accelerate customer and employee experience in the year ahead — allowing you to meet and exceed these new engagement expectations. \nIf you’ll still be out on holidays\, don’t worry\, register now and we’ll send you a reminder when the event is available. \nShareShareTweetFlipRedditWhatsAppClipTelegram
URL:https://arenacx.com/event/navigating-the-future-cx-and-ex-trends-of-2024/
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/genesys.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231212
DTEND;VALUE=DATE:20231213
DTSTAMP:20260531T154040
CREATED:20231210T143447Z
LAST-MODIFIED:20231210T143447Z
UID:10000105-1702339200-1702425599@arenacx.com
SUMMARY:Genesys Leadership Forum
DESCRIPTION:The Genesys Leadership Forum\, hosted by O2E\, is a timely opportunity to join your peers from other leading brands for an afternoon of networking and knowledge-sharing about leading CX trends and the future of AI innovations. \nJoin Genesys for an invitation-only luncheon to learn more about how to use AI to improve customer service and experience. \nShareShareTweetFlipRedditWhatsAppClipTelegram
URL:https://arenacx.com/event/genesys-leadership-forum/
LOCATION:O2E Headquarters\, 887 Great Northern Way suite 301\, Vancouver\, British Columbia\, V5T 4T5\, Canada
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/genesys.png
END:VEVENT
END:VCALENDAR