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X-WR-CALDESC:Events for ArenaCX
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DTSTART:20230101T000000
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DTSTART;VALUE=DATE:20240909
DTEND;VALUE=DATE:20240911
DTSTAMP:20260406T033108
CREATED:20231209T220108Z
LAST-MODIFIED:20231209T220108Z
UID:10000097-1725840000-1726012799@arenacx.com
SUMMARY:CX Travel and Hospitality
DESCRIPTION:DESIGN THE FUTURE OF TRAVEL & HOSPITALITY:\nREBUILD TRUST\, INSPIRE GROWTH\, PRIORITISE POSITIVE CHANGE\n\n\nJoin us as we celebrate the return of the Customer Experience Exchange for Travel and Hospitality in 2023 – an invitation-only event where CX leaders from top travel\, tourism\, leisure\, and hospitality brands will meet in London\, for 2 days of thought-provoking content\, networking\, and knowledge sharing.\n\n\n\nWhile regaining the customer’s trust is particularly difficult in the current climate\, discuss how best to aid long-term business growth by tapping into new pools of target customers.\nJoin experts in considering innovative strategies based around creating excellent experiences while balancing sustainability and cost considerations\, with a new generation of consumers in mind\, as well as the socio-economic variables that drive the emerging socially conscious customer’s needs.\nHear from CX experts on new methods to optimise your human agents while investigating innovations such as AI tools\, cloud solutions\, omnichannel and IVR.\nTake the first step to transforming your company and department culture and discover proven business models from peers in the industry. Explore how to best listen to your customers’ needs to ensure they are met.\n\n\n\nThe Customer Experience team look forward to welcoming you in September!\n  \n\n\n\n\n\n\n\nShareShareTweetFlipRedditWhatsAppClipTelegram
URL:https://arenacx.com/event/cx-travel-and-hospitality/
LOCATION:HILTON LONDON SYON PARK\, Park Rd\, Isleworth\, TW8 8JF\, United Kingdom
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-travel-hospitality.png
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20240422
DTEND;VALUE=DATE:20240424
DTSTAMP:20260406T033108
CREATED:20231209T214020Z
LAST-MODIFIED:20231209T214020Z
UID:10000093-1713744000-1713916799@arenacx.com
SUMMARY:CX Telecoms Global Exchange
DESCRIPTION:The CX Telecoms Global Exchange is returning- at a time where you are likely to need it most.\n\nTelecoms sits at the center of the systems and technology that we use in all aspects of our business and social lives . If customers lose connectivity\, you lose money and this means lost opportunities for CX leaders.\n\nThe digital transformation has propelled the standard of customer expectations; it is now critical for telcos to deliver seamless CX. But how do CX leaders provide the quality and speed of service that customers now expect?\nIn such a competitive landscape\, price is no longer what is going to make you stand out from your competitors. It is now the responsibility of CX to ensure that your customers remain loyal. However\, this does not come without its challenges. Whether your biggest challenges are focused on smoothly integrating technology platforms to help your CX journey\, harnessing data to predict customer needs and propel your CX\, or finding ways to increase customer retention\, loyalty and reduce churn rates\, the 2024 Global Telecoms Exchange has the answers. The Exchange will provide you with valuable insights from industry leaders about the latest trends within the telecoms industry and give you tangible takeaways to implement into your CX strategies. It’s time to close the gap between you and your competitors. Learn how to overcome business critical challenges at the 2024 CX Telecoms Global Exchange. Don’t miss out.\nShareShareTweetFlipRedditWhatsAppClipTelegram
URL:https://arenacx.com/event/cx-telecoms-global-exchange/
LOCATION:HILTON LONDON SYON PARK\, Park Rd\, Isleworth\, TW8 8JF\, United Kingdom
CATEGORIES:Customer Experience
ATTACH;FMTTYPE=image/png:https://arenacx.com/wp-content/uploads/2023/12/cx-telecom.png
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