The Future of the Contact Center
December 12, 2023 - December 14, 2023
By analyzing their greatest successes and pinpointing chronic mistakes, companies can better understand their contact center operations and make efforts to continuously optimize in 2024.
This event will act as a year-in-review, covering all of the key trends, challenges and opportunities we saw over the past year. It will also highlight a path forward — discussing the necessary resources, strategies and adjustments that must be made to secure a more prosperous future.