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The ArenaCX Outsourcing Blog

“If you deprive yourself of outsourcing and your competitors do not, you’re putting yourself out of business.”

Articles, insightful trends, reports, and content focused on the outsourcing industry.

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  • Categories: BPOs, Company News

    ArenaCX is pleased to announce that Telecom, Inc. has joined our marketplace of BPO providers. This is an exciting partnership for both organizations. For ArenaCX,  this new addition to our BPO marketplace means more choice within the arena marketplace for customers looking to outsource key business functions. For Telecom, Inc., US brands can experience the incredible quality of the Telecom, Inc. workforce. We invite you to learn more about Telecom, Inc..

    https://arenacx.com/wp-content/uploads/2023/12/TelecomInc-Logo-Contact-Centers-300x58.png

    Telecom, Inc. is a mid-size, US domestic BPO contact center offering a robust suite of inbound and outbound services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our more than 30 years of experience, exceptional personnel, and leading technology when custom developing solutions built to generate results that exceed our client’s expectations. Telecom’s headquarters is in Oakland, California, and we have agents working remotely in the states of California, Michigan, Georgia, Texas and Florida.

    Differentiating Factors

    We understand that there are many call center partners to choose from. Most convey a similar value proposition, and some provide great service. Our competitive differentiation strategy is personalized service. Our approach to providing exceptional results is built on a foundation of quality, transparency, integrity, and a commitment to a true partnership experience for each of our clients. As a mid-size, US domestic outsourcer, our clients don’t get lost in the enormity of our operations. They are treated as true partners by our tenured staff, from our front-line agents up to our owner and CEO.

    Published On: February 20, 20243.4 min read
  • Categories: BPOs, Company News

    ArenaCX is pleased to announce that Telecom, Inc. has joined our marketplace of BPO providers. This is an exciting partnership for both organizations. For ArenaCX,  this new addition to our BPO marketplace means more choice within the arena marketplace for customers looking to outsource key business functions. For Telecom, Inc., US brands can experience the incredible quality of the Telecom, Inc. workforce. We invite you to learn more about Telecom, Inc..

    https://arenacx.com/wp-content/uploads/2023/12/TelecomInc-Logo-Contact-Centers-300x58.png

    Telecom, Inc. is a mid-size, US domestic BPO contact center offering a robust suite of inbound and outbound services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our more than 30 years of experience, exceptional personnel, and leading technology when custom developing solutions built to generate results that exceed our client’s expectations. Telecom’s headquarters is in Oakland, California, and we have agents working remotely in the states of California, Michigan, Georgia, Texas and Florida.

    Differentiating Factors

    We understand that there are many call center partners to choose from. Most convey a similar value proposition, and some provide great service. Our competitive differentiation strategy is personalized service. Our approach to providing exceptional results is built on a foundation of quality, transparency, integrity, and a commitment to a true partnership experience for each of our clients. As a mid-size, US domestic outsourcer, our clients don’t get lost in the enormity of our operations. They are treated as true partners by our tenured staff, from our front-line agents up to our owner and CEO.

    Published On: February 20, 20243.4 min read

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