In 2023, HR departments have shifted their focus from the future of work to the now of work. Many HR practices established during the COVID-19 pandemic (which forever changed our working lives) have accelerated, forcing companies to rethink HR best practices—and plan for a quickly changing future.

Companies that embrace HR best practices see better morale, improved productivity, and increased employee retention. According to an extensive study by Oxford University, happy employees are 13% more productive than unhappy employees. For employees in sales, boosting happiness can increase closed deals by 37%.

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