THE ARENACX PLATFORM
Introducing The Most Powerful Solution Available for Sourcing CX and Contact Center Services
A proprietary platform that removes friction and streamlines the most tedious and low-value activities in the sourcing journey for contact center and CX services. From a single account, you can seamlessly discover a world-class roster of pre-vetted vendors, construct and run best-practice RFPs, and execute contracts in record time. Click around below to see what it looks like, how it works, and how it can help your organization.
Discover
The ArenaCX platform allows you to search, select, meet with, and shortlist vendor candidates from our extensive roster of vendor partners.
Source
The easiest way to gather pricing, solicit proposals, or run full RFPs with vetted, best-fit vendors who are pre-connected to the platform.
Contract
Our marketplace vendors have alread agreed to standard T&Cs so drafting one of your contracts is available immediately for a rapid agreement process.
Manage
MSAs and SOWs signed during the Contract phase are used to create a 15-point invoice audit and a streamlined “escrow” style payment flows.
A World-Class Marketplace of Vendors
A meticulously vetted roster of hundreds of elite BPOs, alongside a robust stack of technology and transformation providers, ArenaCX matches organizations with the vendors that best fit their needs.
Along with a network of experts to provide guidance and advice throughout the journey
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