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Content Library > Case Studies > Sales Hospitality Critical Behaviors impact on ROI

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Sales Hospitality Critical Behaviors impact on ROI

Sales Hospitality Critical Behaviors impact on ROI

Etech EI team noticed a small number of calls received in sales queue – these were cancellation calls in which customers called to cancel their booking

By Etech Global Services, LLCPublished On: January 31, 2024

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Sales Hospitality Critical Behaviors impact on ROIEtech Global Services, LLC2024-02-22T13:52:28+00:00

Etech-SalesHospitality-8,5×11

Etech EI team noticed a small number of calls received in sales queue – these were cancellation calls in which customers called to cancel their booking

Analysis of customer interactions and results with support agents for the automotive industry.

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Etech Global Services, LLC

Etech Global Services, LLC

Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows them to continuously deliver exceptional, personal customer experiences. Etech’s innovative technology solutions and experienced leaders understand your business needs and recognize the strategic insights needed to drive results.

In addition to traditional contact center solutions such as Inbound and Outbound Voice Services, Live Chat, and Social Media, Etech also offers industry leading Quality Monitoring solutions. Etech’s diverse experience combined with proven methodologies, systems, and processes, provides you with the innovative technology solutions, industry-leading service, stellar CSAT scores, and high performing sales solutions enabling you to build stronger brands, strengthen customer relationships, and gain market share.