CX Retail USA Exchange
September 11 - September 12
Customer Excellence In The Experiential & Hybrid Era Of Retail
Join fellow CX leaders from some of the USA’s biggest brands, for this year’s CX Retail Exchange.
Amidst an increasingly volatile and unpredictable retail environment, leaders in the space are finding innovative new ways to adapt and drive their brands forwards whilst maintaining strong CX at their core! From streamlining operations in a tightening economy, to meeting new shopping expectations in the post-COVID era; from driving strong employee experience, to leveraging new advancements in technology and data analytics– now is the time to come together and share their innovative strategies and solutions from the cutting edge of retail.