Cuddled in the lap of the Himalayas, Nepal other than its alluring scenic beauty has a lot to offer. The rise and growth of Business Process Outsourcing (BPO) services in Nepal tell a captivating story connected to the country’s economic journey and globalization trends. Though outsourcing had its beginnings in the late 20th century, the country stepped into the game in a big way during the early 2000s.
At first, the plan was to use Nepal’s talented workers and cost benefits to be the backbone for global businesses behind the scenes. Through the years, the BPO scenario in Nepal has gone through some major changes, rolling with the punches of new technology, market demands, and regulatory changes. The history of BPO services in Nepal is like a journal of a tough and robust industry. It faced challenges continuously, grabbed opportunities, and played a big role in the country’s economic growth. Its adventure in the BPO world has been quite a ride, filled with big achievements and a steady uphill to global recognition.