Privacy Policy

Effective date: September 1, 2023

This Privacy Policy (the “Policy”) explains how ArenaCX, Inc. (“us,” “our,” or “we”) collects, uses, and discloses personal information that we collect through our website www.arenacx.com (the “Website”).

When you use or access the Website, we may collect personal information, such as the following:

• Contact information, such as your name, email address, or phone number.
  Business information, such as the name, website, and customer ticketing software of your employer or organization.
• Professional and employment-related information, such as your resume, cover letter, and any other information you choose to provide in your employment inquiries or applications.
• Any other information you submit when you contact us through the Website, including any information you provide in a submission through our “Contact Us” form or newsletter sign-up forms.

We also may collect certain other information automatically when you visit the Website, such as the following:

• Browser and Device Information. Certain information may be automatically collected by most browsers or devices, such as information about user devices (such as IP addresses and MAC addresses), operating systems, and browsers.
• Information Stored in Cookies. The Website may also use available web-based technologies to collect consumer data, such as cookies or web beacons. Cookies are pieces of information stored directly on users’ computers or devices. Cookies allow us to collect information such as browser type, time spent on the online services, pages visited, referring URL, and other traffic and usage data. We may also use cookies for purposes such as determining what features interest our users, revising our site features or operations, and as further described below. For more information, see the “Your Choices” section below.
• Pixel Tags and Log Files. The Website may also use other tracking systems such as log files and pixel tags. For example, pixel tags, sometimes called web beacons, are similar in function to a cookie and can tell us certain information like what content has been viewed.
• Information Collected in Connection with Analytics Technology: We may use various technologies to learn more about how visitors use the Website, such as Google Analytics. Google Analytics uses cookies to help us analyze how visitors use the Website. The information generated by the cookies about your use of the Website includes your IP address. If you so choose, you may be able to opt out by turning off cookies in the preferences settings in your browser. For more information on Google Analytics, including how Google Analytics collects, uses, and discloses information, refer to the following page: www.google.com/policies/privacy/partners/. We may also use other technologies to monitor your activities on our Website.

We may use information we collect automatically through the to help recognize your browser or device, maintain your preferences, provide certain features, and collect information about interactions with our content and our communications. We may also use cookies and other technologies (i) to provide, develop, maintain, personalize, protect, and improve the Website and operate our business, (ii) to perform analytics, including to analyze and report on usage and performance of the Website and marketing materials, (iii) to protect against, identify, and prevent fraud and other unlawful activity, (iv) to create aggregate data about groups or categories of our users, (v) to synchronize users across devices, affiliates, business partners, and select third parties, and (vi) for us and our affiliates, business partners, and select third parties to target, offer, market, or advertise products, programs, or services.

We may use personal information that we collect for purposes that include the following:

Providing the Website and our services to you and others, including our business customers.
Operating, evaluating, debugging, identifying and repairing errors, effectuating similar functional enhancements ,and improving our Website or other services.
Understanding how you and our business customers use our Website and to determine what features and services may interest you and our business customers.
To communicate with you and others, including responding to your requests and providing promotional information.
For our recruitment and hiring purposes, including evaluating and processing your employment application.
Storing information about your preferences, recognizing you when you use the Website, and customizing your experience.
To create aggregate or de-identified data.
For legal and safety purposes, such as maintaining the safety, security, and integrity of our Website, other technology assets, services, and our organization; preserving or enforcing our legal rights and property; protecting our users, our employees, and others; and complying with applicable law, other legal requirements, and industry standards.
To protect against malicious, deceptive, fraudulent, or illegal activity, and participating in any prosecution or enforcement of laws or agreements meant to prevent or punish such activity.
To debug, identify and repair errors, or effectuate similar functional enhancements in connection with our Website or other services.
Enforcing our policies, terms of use, contracts, or other legal rights.
To evaluate or participate in an actual or potential merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including as part of bankruptcy, liquidation, or similar proceedings.
For such other purposes as you may authorize.

Some privacy laws, such as those in the European Union and California, may provide you with specific rights with regard to your personal information. The nature of the services we provide our business customers may cause us to receive, collect, use, disclose, or process personal information on behalf of and at the direction of those business customers. That information is not collected through this Website, and therefore is not subject to this Privacy Policy. However, it may be subject to our customers’ privacy policies and the laws mentioned above.
If you would like to request access to or amendment or deletion of your personal information, please contact us as described below. You should identify yourself and make a specific request. If the information we process about you is undertaken on behalf of our business customers or their business partner, then we may redirect you to those parties or seek their direction to fulfill your request.
You also may choose not to provide the personal information we request through this Website. However, not providing information we request may restrict your ability to use certain features of the Website. For example, you may be able to restrict the collection of personal information or functionality through your device’s operating system or by disabling cookies, but doing so may prevent you from using the functionality of the Website. Some Internet browsers have a “do-not-track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, the Website does not respond to browser “do-not-track” signals. We may allow third parties to use the Website to collect personal information about your online activities over time and across different websites, applications, and other online products or services. For information about interest-based advertising, and to opt out of this type of advertising by third parties that participate in self-regulatory programs, please visit the Network Advertising Initiative (NAI) and/or the Digital Advertising Alliance (DAA) Self-Regulatory Program for Online Behavioral Advertising. Please note that any opt-out choice you exercise through these programs will apply to interest-based advertising by the third parties you select, but will still allow the collection of data for other purposes, including research, analytics, and internal operations. You may continue to receive advertising, but that advertising may be less relevant to your interests.

We may disclose personal information we collect about you:

To our business customers, such as individual requests (discussed below) which they may need to address for you.
Within our corporate family, such as information relevant to joint business transactions.
To our business partners, such as organizations that support services we analyze for our business customers.
To our contractors, service providers, and other third parties we use to support our organization, which may include support of any of the data uses described above.
To comply with applicable law, other legal requirements, and industry standards.
To enforce our policies, terms of use, contracts, or other legal rights.
To investigate or prevent unlawful activities or misuse of the Website.
To protect against malicious, deceptive, fraudulent, or illegal activity, and participating in any prosecution or enforcement of laws or agreements meant to prevent or punish such activity.
To debug, identify and repair errors, or effectuate similar functional enhancements in connection with our Website or other services.
To protect the legal rights, property, safety, and security of us, our users, our employees, and others.
To an actual or potential buyer, successor, or other organization in the event of an actual or potential merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including as part of bankruptcy, liquidation, or similar proceedings.
To such other parties as you may authorize.

The Website may include links to websites, applications, information, and services provided by third parties. We are not responsible for the privacy policies or practices of those third parties. We encourage you to review the applicable privacy policies of such third parties if you elect to follow the links provided.

We may update this Policy to reflect changes in our privacy practices at any time and without prior notice to you. When we do so, we will update the Effective Date of the Policy, above. We encourage you to periodically review this Policy for the latest information on our privacy practices.

If you have any questions or comments about this Policy or our privacy practices, or you would like to ask for access to or amendment of deletion of your personal information, please contact us by email at legal@arenacx.com, by phone at (833) 273-6229, or by mail at:

310 S Harrington Street
Suite 112
Raleigh, NC 27603