Matt Rocco is the President for Etech Global Services. He also serves as President & COO PRWT LLC. Matt is 32 years vetern of the call center / BPO industry. He has held key leadership positions within Dun & Bradstreet, The Berry Company (a subsidiary of Bell South), Etech, Inc. and Etech Global Services. Matt has spoken at many industry events and has been featured in articles in numerous periodicals including CIO Review, Call Center Magazine, Call Center Time, Connect Magazines and others.
Matt started as a telephone rep for D&B in 1984 and now serves as President of Etech Global Services. In the past 31 years, he has spent time in every facet of call center operations and outsourcing processes.
