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AI: The good, the bad, and the critical ingredient for CX success

December 6, 2023

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Join us for an interactive discussion with Babak Hodjat, the inventor of the technology behind Apple’s Siri and current CTO-AI, at Cognizant Technologies, as we discuss AI’s capabilities and limitations today, (realistic) expectations of its future, and how it will continue to revolutionize customer and employee experiences. Including:

  • Ways businesses are using AI today, and how they will be affected by its quick evolution
  • Considerations when implementing AI tools into your business
  • The impact AI has (and will have) on strategic decision making and business outcomes
  • AI’s future in CX and how Medallia plans to lead the charge

Event Details

December 6, 2023
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