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All Access: Voice of the Customer 2024

February 20 - February 21

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In a world where customer experiences determine success, understanding the Voice of the Customer (VoC) is crucial. In fact, 67% of customers are willing to share their feedback if they feel it will be used to improve the product or service.

Yet, collecting, analysing, and acting on feedback is a challenge due to evolving expectations, data volume, and the lack the necessary senior management buy in to link insights to outcomes.

All Access: Voice of the Customer addresses these challenges head-on, equipping you with practical solutions.  

Event Details

Start:
February 20
End:
February 21
Event Category:
https://www.cxnetwork.com/events-voice-of-customer