Connecting the Dots:
Building a Digital-First, Customer-First Enterprise
Amid economic uncertainties, the ever-evolving technology landscape is fundamentally altering customer behaviour. This brings an inherent complexity in how technology is integrated within enterprises, making it business-critical for close collaboration amongst cross-functional teams.
At the enterprise level, visionary leaders recognise the need to break down silos in order to actualise digital-first, customer-first strategies. Moreover, they understand the importance of leveraging a digital workforce to support future customers, given changing expectations across generations.
Chief Customer Officers (CCO) & Enterprise Leaders Summit brings together internal champions and enterprise leaders driving change needed for customer transformation. This premium conference is the focal point for cross-functional leaders – Customer, Data, Digital, Technology, Marketing and Operations – to break down silos and drive real change enterprise-wide.
This premium conference will take place in 2024 in the lead up to The Customer Show Asia
expo, which will take place in March 2025.