Customer Contact Week Australia and NZ 2024

CCW Australia and New Zealand is returning in 2024 at the STAR on the Gold Coast, and the focus for the year – connections that matter. 

Here’s some of the top sessions you can look forward to:

• Suncorp Case Study: Introducing AI into Operations: Aligning Front End and Back End Processes By Tim Johnson, Head of Automation, Suncorp Group

CXO Panel: Customer Contact Centre Trends & Evolutions

• Bart Taylor, Chief Business Transformation Officer, Gallagher Bassett
• Elisa Lurato, Chief of Community, Retail & Supporter Experience, World Vision Australia
• Jerome Muldoon, Chief Customer Officer, Compass Education
• Lauren Reid, Chief Customer Officer, Navy Health

This is just a preview. Download the compete guide now for full list of speakers and topics