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Customer Contact Week Australia and NZ 2024

February 28 - March 1

THE STAR GOLD COAST 1 Casino Dr, Broadbeach, Queensland, 4218, Australia

CCW Australia and New Zealand is returning in 2024 at the STAR on the Gold Coast, and the focus for the year – connections that matter. 

Here’s some of the top sessions you can look forward to:

  • Suncorp Case Study: Introducing AI into Operations: Aligning Front End and Back End Processes By Tim Johnson, Head of Automation, Suncorp Group

CXO Panel: Customer Contact Centre Trends & Evolutions

  • Bart Taylor, Chief Business Transformation Officer, Gallagher Bassett
  • Elisa Lurato, Chief of Community, Retail & Supporter Experience, World Vision Australia
  • Jerome Muldoon, Chief Customer Officer, Compass Education
  • Lauren Reid, Chief Customer Officer, Navy Health

This is just a preview. Download the compete guide now for full list of speakers and topics


Event Venue

1 Casino Dr
Broadbeach, Queensland 4218 Australia
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