This event has passed.
FUTURE OF CUSTOMER CONTACT CONFERENCE
February 8
THE BREWERY 52 Chiswell Street, London, EC1Y 4SD, United Kingdom
The contact center is evolving faster than most companies can keep up. At the one-day Future of the Contact Center, attendees will get insights into how to build better experiences for customers with the latest customer contact strategies. The event’s 30 presentations include best practices for using data and AI, a refresher on the metrics that matter the most now, and expert guidance on improving customer retention.
