ICMI Virtual Summit

We are pleased to announce ICMI’s Contact Center Expo: A Digital Experience for 2024. This free, one-day virtual summit is designed for contact center professionals and will take place on Wednesday, May 15th, 2024.

ICMI’s Contact Center Expo: A Digital Experience is designed specifically for contact center and customer service professionals to arm them with the tools, knowledge and connections that will advance their performance and career. Unlike most virtual events which can feel like consecutive webinars, we invest in delivering an interactive, community-focused experience that’s rooted in practical and actionable information and customized networking. 

The event features independent content brought to you by practitioners and industry thought leaders who remain on the cusp of the latest trends, technologies, and topics. 

You won’t want to miss this jam-packed program!