Every year, one of India’s leading marketing industry news brands, Brand Equity, attracts marketing, customer experience, contact center, and digital executives from companies like Allianz, ...

In a world where customer experiences determine success, understanding the Voice of the Customer (VoC) is crucial. In fact, 67% of customers are willing to ...

WHY JOIN THE CCW EMERGING TECHNOLOGY EXCHANGE The CCW Executive Exchange is part of the world's largest customer contact event series. This invitation-only event is ...