High demand and limited staff. Small businesses have faced this dilemma across the nation. Dental practices are no exception. During these fluid and challenging times, many practices have had to struggle to provide their patients with the same customer experience they received prior to the pandemic.
“We are a busy practice with more than 5000 active patients. We needed help responding to frequently asked questions regarding insurance, hours of operations, holiday schedules, etc., as well as securing more leads from our website,” explains Dr. Rhode.