Matt Rocco is the President / CEO for Etech Global Services. Matt is a 36-year veteran of the call center / BPO industry. He has held key leadership positions within Dun & Bradstreet, The Berry Company (a subsidiary of Bell South), Etech, Inc. and Etech Global Services. Matt has spoken at many industry events and has been featured in articles in numerous periodicals including CIO Review, Call Center Magazine, Call Center Times, Connections Magazines and others.

Matt started as a telephone rep for D&B in 1984 and now serves as President / CEO of Etech Global Services. In the past 36 years, he has spent time in every facet of call center operations and outsourcing processes

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