The OpsTalent story began when two strangers, Gabriela Ziółkowska and Trevor Coyne, met on a blind date in London. Shortly thereafter they started a family, or even two, as their future company was to become their second family.

They quickly noticed that at that time Poland was becoming the capital for outsourcing in Europe, so they decided to shake up the industry and create a company that would bring clever, curious, and talented people together. A company that would be obsessively focused on customer care and innovation, but above all, one that would live in accordance with its values and culture daily. At the time, the concept of focusing on employee wellbeing in the workplace was not well known in Poland, and in fact, there were very few companies that could be looked to for inspiration.

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