Is landing a live chat agent job something you’ve considered? If so, you’ve come to the right place. We’re here to discuss everything – the good, the bad, the happy, and the sad. So, in the words of Al Green, Let’s Stay Together as we explore this career path in detail.
Let’s not sugarcoat anything. Customer service jobs get a bad rep. In fact, according to one report, “customer service representatives are one of the least happy careers in the United States.” As the Career Explorer survey’s results show, “customer service representatives rate their career happiness 2.3 out of 5 stars which puts them in the bottom 2 percent of careers.” Now, that’s a truth that bites.