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Mexico’s Rise as a Destination for Strategic Outsourcing

By |2024-02-22T14:41:42+00:00January 6, 2024|

Strategic outsourcing has turned into a crucial approach for organizations navigating the dynamic landscape of global business. It offers enhanced efficiency, cost savings, and access to specialized skills for companies aiming to stay competitive.

Limitless Marketing Embarks on a New Era of Innovation and Growth

By |2024-02-22T20:25:34+00:00December 30, 2023|

In the ever-evolving world of business process outsourcing, staying ahead of the curve is not just an option, but a necessity. Limitless Marketing, a leading BPO provider known for its innovative solutions and customer-centric approach, is excited to announce a series of strategic initiatives and achievements that mark the beginning of a new era of growth and innovation for the company.

Inbound Call Center Outsourcing Pricing Options

By |2024-02-24T16:37:39+00:00December 14, 2023|

The current labor market has been undeniably tough on employers, especially those in the customer service space. According to the U.S. Chamber of Commerce, the professional and business services industry (which includes call center support) has only been able to fill 65% of its vacancies.

Live Chat Software vs. Live Chat Agent: The Benefits of Outsourcing Live Chat to Humans

By |2024-02-22T19:16:33+00:00December 14, 2023|

As your business works diligently toward its digital transformation, your customers are expecting you to use your technology to enhance their experience with your company. More than 60% of your customers expect you to understand and anticipate their needs, and most have no problem leaving your brand if you don’t.

Dos and Don’ts for Effective Call Center Appointment Setting

By |2023-12-29T21:42:19+00:00December 14, 2023|

Qualified appointment setting, alternatively known as inbound appointment setting, is an art, a science, and a bit of intuition all rolled into one. Booking a phone appointment with a qualified lead is the perfect opportunity to sell your product or service and close a deal. But a whole lot can go wrong during these critical calls.

Behind the AI boom, an army of overseas workers in ‘digital sweatshops’

By |2024-02-09T16:38:04+00:00December 14, 2023|

CAGAYAN DE ORO, Philippines — In a coastal city in the southern Philippines, thousands of young workers log online every day to support the booming business of artificial intelligence.