Following a complex period, our sector is undergoing a phase of renewal and adaptation to new market needs, playing a leading role on a global level. At Konecta, we believe that the upcoming year will be marked by company consolidation, service transformation, leveraging digitization, and fostering talent. Through all of this, we will achieve a unique customer experience.
We are witnessing a trend towards consolidation and concentration. Our services are becoming increasingly critical for all types of companies, not just the large ones. We serve as the intermediary with their customers and, therefore, are obliged to continuously offer personalized and improved services. A solid path to enrich the global offering is to integrate with other businesses with complementary values and solutions in order to support synergies and t consolidation.