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AI/CX Virtual Summit 2023
We're thrilled to invite you to a free, groundbreaking virtual event that promises to redefine the landscape of Customer Experience (CX) through the lens of ...
Employee Listening in the Intelligence Age
Your employees work hard to bring your brand promise to life but can often face obstacles that make it difficult to deliver. Empower your employees ...
Overcoming 5 leading retail challenges of the holiday season
CX practitioners face and overcome many challenges throughout the year, but this holiday season there are only five things on their minds. That is according ...
Genesys Leadership Forum
O2E Headquarters 887 Great Northern Way suite 301, VancouverThe Genesys Leadership Forum, hosted by O2E, is a timely opportunity to join your peers from other leading brands for an afternoon of networking and ...
The Future of the Contact Center
Why Attend As we wrap up 2023, how can we learn from our mistakes, replicate our successes and create a roadmap for future success? The ...