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This is the ninth post in a series about improving human-bot relations in customer service. See my page to get caught...
Jeremy Mays
The visionary and architect behind ArenaCX, Alan draws upon his supply chain expertise and marketplace experience to help companies find, manage, and optimize their CX solutions. Alan's previous role as Vice President of Member Experience and Supply Chain at Republic Wireless earned recognition from Forbes, Netomi, and the Association of Support Professionals. With a global operations background, an MBA from Duke University as a Fuqua Scholar, and an APICS Certified Supply Chain Professional (CSCP) certification, Alan is committed to reshaping the way the world does business.