Customer Experience
Calendar of Events
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AI: The good, the bad, and the critical ingredient for CX success
Join us for an interactive discussion with Babak Hodjat, the inventor of the technology behind Apple's Siri and current CTO-AI, at Cognizant Technologies, as we discuss ...
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Medallia Connect: Amsterdam
Join us at Medallia Connect: Amsterdam Secure your spot for an exciting event on 7 December*. Gain valuable insights, engage in meaningful discussions and leave ...
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AI/CX Virtual Summit 2023
We're thrilled to invite you to a free, groundbreaking virtual event that promises to redefine the landscape of Customer Experience (CX) through the lens of ...
Employee Listening in the Intelligence Age
Your employees work hard to bring your brand promise to life but can often face obstacles that make it difficult to deliver. Empower your employees ...
The Future of the Contact Center
Why Attend As we wrap up 2023, how can we learn from our mistakes, replicate our successes and create a roadmap for future success? The ...
Overcoming 5 leading retail challenges of the holiday season
CX practitioners face and overcome many challenges throughout the year, but this holiday season there are only five things on their minds. That is according ...
Genesys Leadership Forum
The Genesys Leadership Forum, hosted by O2E, is a timely opportunity to join your peers from other leading brands for an afternoon of networking and ...
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Lights, Camera, Applause: CX Awards 2024 Is Back!
2022: the CX Awards lifts off, with hundreds of virtual attendees watching on. In 2023, the Awards gets even more attention, with the likes of Cisco, UJET, ...
