ArenaCX is pleased to announce that Mediu, Inc. has joined our marketplace of Transformation providers. This is an exciting partnership for both organizations. For ArenaCX, this new addition to our Transformation marketplace means more choice within the arena marketplace for customers looking to outsource key business functions. For Mediu, Inc., US brands can experience the incredible quality of the Mediu, Inc. workforce. We invite you to learn more about Mediu, Inc..
WHAT WE DO
Mediu is a CX technology consulting company providing advisory, professional, and managed services for the Genesys Cloud and Amazon Connect platforms and their eco-systems.
Differentiating Factors
Key Differentiators:
– 20+ plus years of focusing customer experience and contact centers
– Specialize in CX and not a general IT firm
– An end-to-end CX technology partner
– A scope right upfront approach rather than a low initial price with a ton of change requests
– White glove consulting that results in 90% of projects being on time, on budget, on quality
Exciting Wins
We will provide wins separately…
Industries they Support
While not industry specific focused, we have extensive experience in Healthcare, Financials, Business Process Outsourcing, and Utilities.
Outsourcing Functions You Provide
As a CX leader, Mediu provides staff augmentations, residencies, and Managed Services
“I am thrilled to announce our partnership with Arena CX” said Paul Timmerman, CEO of Mediu. “This collaboration aligns seamlessly with our vision to Make Every Client a CX Leader”.
About the Author: ArenaCX
ArenaCX
ArenaCX is the global marketplace for CX solutions. Leveraging our meticulously vetted roster of hundreds of elite BPOs, alongside a robust stack of technology and implementation solutions, our marketplace platform matches organizations with the providers that best fit their needs and facilitates the entire process — from RFP, to contract, and beyond.
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