Customer Experience
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The Future of the Contact Center
Why Attend As we wrap up 2023, how can we learn from our mistakes, replicate our successes and create a roadmap for future success? The ...
Lights, Camera, Applause: CX Awards 2024 Is Back!
CX Awards2022: the CX Awards lifts off, with hundreds of virtual attendees watching on. In 2023, the Awards gets even more attention, with the likes of Cisco, UJET, ...
Navigating the future: CX and EX trends of 2024
The world’s innovators are setting higher experience expectations — leaving little patience for poor performance. In fact, one-third of consumers switched brands in the past ...
All Access: Predictive CX 2024
The surging volume of customer data presents businesses with an opportunity to foresee behaviours and promptly address CX challenges in real time. In fact, companies ...
CX+ Summit
Every year, one of India’s leading marketing industry news brands, Brand Equity, attracts marketing, customer experience, contact center, and digital executives from companies like Allianz, ...
Reimagine the future
Wynn Las Vegas 3131 Las Vegas Blvd, Las Vegas, NV, United StatesThe innovators and iconic leaders featured at Experience ‘24 are dedicated to redefining what is possible in the experience space. The conference delivers inspiration, hands-on ...
Innovation Workshop & Tour: A Quarterly Series
Vanderbilt University’s Center for Innovation and Design 2201 West End Ave, Nashville, TN, United StatesAn inspiring innovation center tour. A rock star line up of industry leaders to share strategy, tactics and secrets of success you can apply to ...
FUTURE OF CUSTOMER CONTACT CONFERENCE
THE BREWERY 52 Chiswell Street, London, United KingdomThe contact center is evolving faster than most companies can keep up. At the one-day Future of the Contact Center, attendees will get insights into ...
Customer Success Festival
Sheraton Austin Hotel at the Capitol 701 E 11th St, Austin, TX, United StatesSuccess Festival? Connect with the world's fastest-growing community of top customer success executives from major corporations and innovative startups, and discover unparalleled opportunities for professional ...
All Access: Voice of the Customer 2024
In a world where customer experiences determine success, understanding the Voice of the Customer (VoC) is crucial. In fact, 67% of customers are willing to ...
Costumer Contact Week Executive Exchange Emerging Tech
Wyndham San Diego Bayside 1355 N Harbor Dr, San Diego, CA, United StatesWHY JOIN THE CCW EMERGING TECHNOLOGY EXCHANGE The CCW Executive Exchange is part of the world's largest customer contact event series. This invitation-only event is ...
CX USA Exchange
Le Méridien 1825 Griffin Road, Dania Beach, FL, United StatesAligning Your Strategies to Create An Optimized, Personalized, And Engaging Customer Experience Welcome to the annual CX USA Exchange 2024! Are you the CX leader ...