AI/CX Virtual Summit 2023
We're thrilled to invite you to a free, groundbreaking virtual event that promises to redefine the landscape of Customer Experience (CX) through the lens of ...
Employee Listening in the Intelligence Age
Your employees work hard to bring your brand promise to life but can often face obstacles that make it difficult to deliver. Empower your employees ...
Overcoming 5 leading retail challenges of the holiday season
CX practitioners face and overcome many challenges throughout the year, but this holiday season there are only five things on their minds. That is according ...
Genesys Leadership Forum
O2E Headquarters 887 Great Northern Way suite 301, Vancouver, British Columbia, CanadaThe Genesys Leadership Forum, hosted by O2E, is a timely opportunity to join your peers from other leading brands for an afternoon of networking and ...
The Future of the Contact Center
Why Attend As we wrap up 2023, how can we learn from our mistakes, replicate our successes and create a roadmap for future success? The ...
DigiMarCon Spain
W Barcelona Hotel Plaça Rosa Del Vents 1, Final, Pg. de Joan de Borbó, Barcelona, SpainDigiMarCon Spain 2024 is your chance to … Hear from some of the most audacious and thought-provoking speakers in the digital marketing, media and advertising ...
Lights, Camera, Applause: CX Awards 2024 Is Back!
CX Awards2022: the CX Awards lifts off, with hundreds of virtual attendees watching on. In 2023, the Awards gets even more attention, with the likes of Cisco, UJET, ...
Navigating the future: CX and EX trends of 2024
The world’s innovators are setting higher experience expectations — leaving little patience for poor performance. In fact, one-third of consumers switched brands in the past ...
See Genesys in action
Digital customer engagement Be in touch anywhere, anytime, with an all-in-one suite of digital channels at the speed of a text. Join us to see a ...
All Access: Predictive CX 2024
The surging volume of customer data presents businesses with an opportunity to foresee behaviours and promptly address CX challenges in real time. In fact, companies ...
Customer Contact Week 2024
Renaissance Austin Hotel 9721 Arboretum Boulevard, Austin, TX, United StatesJoin the epicenter of customer contact innovation at Customer Contact Week Winter 2023, where industry leaders, visionaries, and CX professionals converge to redefine the future ...
Innovation Workshop & Tour: A Quarterly Series
Vanderbilt University’s Center for Innovation and Design 2201 West End Ave, Nashville, TN, United StatesAn inspiring innovation center tour. A rock star line up of industry leaders to share strategy, tactics and secrets of success you can apply to ...
