Overcoming 5 leading retail challenges of the holiday season
CX practitioners face and overcome many challenges throughout the year, but this holiday season there are only five things on their minds. That is according ...
Genesys Leadership Forum
O2E Headquarters 887 Great Northern Way suite 301, Vancouver, British Columbia, CanadaThe Genesys Leadership Forum, hosted by O2E, is a timely opportunity to join your peers from other leading brands for an afternoon of networking and ...
The Future of the Contact Center
Why Attend As we wrap up 2023, how can we learn from our mistakes, replicate our successes and create a roadmap for future success? The ...
DigiMarCon Spain
W Barcelona Hotel Plaça Rosa Del Vents 1, Final, Pg. de Joan de Borbó, Barcelona, SpainDigiMarCon Spain 2024 is your chance to … Hear from some of the most audacious and thought-provoking speakers in the digital marketing, media and advertising ...
Lights, Camera, Applause: CX Awards 2024 Is Back!
CX Awards2022: the CX Awards lifts off, with hundreds of virtual attendees watching on. In 2023, the Awards gets even more attention, with the likes of Cisco, UJET, ...
Navigating the future: CX and EX trends of 2024
The world’s innovators are setting higher experience expectations — leaving little patience for poor performance. In fact, one-third of consumers switched brands in the past ...
See Genesys in action
Digital customer engagement Be in touch anywhere, anytime, with an all-in-one suite of digital channels at the speed of a text. Join us to see a ...
All Access: Predictive CX 2024
The surging volume of customer data presents businesses with an opportunity to foresee behaviours and promptly address CX challenges in real time. In fact, companies ...
Customer Contact Week 2024
Renaissance Austin Hotel 9721 Arboretum Boulevard, Austin, TX, United StatesJoin the epicenter of customer contact innovation at Customer Contact Week Winter 2023, where industry leaders, visionaries, and CX professionals converge to redefine the future ...
CX+ Summit
Every year, one of India’s leading marketing industry news brands, Brand Equity, attracts marketing, customer experience, contact center, and digital executives from companies like Allianz, ...
Reimagine the future
Wynn Las Vegas 3131 Las Vegas Blvd, Las Vegas, NV, United StatesThe innovators and iconic leaders featured at Experience ‘24 are dedicated to redefining what is possible in the experience space. The conference delivers inspiration, hands-on ...
Cisco Live 2024 – Europe
Cisco Live Europaplein 24, Amsterdam, NetherlandsCisco Live 2024 Europe returns to Amsterdam! It kickstarts on February 5th, before wrapping up on February 9th – but only after an action-packed week ...
