Founded in the vibrant business hub of Manila, Philippines, Optimum Offshoring is a premier professional offshoring firm renowned for its facilities, unwavering commitment to cyber security, and a proven track record of success. Specialising in providing top-notch offshore solutions, we offer a wide array of services tailored to meet the diverse needs of our global clientele. With a history of successful collaborations spanning various industries, we pride ourselves on our ability to exceed expectations and drive results. At Optimum Offshoring, we are dedicated to empowering businesses worldwide with reliable, cost-effective offshoring solutions, enabling them to focus on their core objectives and achieve sustainable growth.

At Optimum Offshoring, we’re known for understanding our clients’ needs and offering personalized solutions that fit their goals. Equipped with state-of-the-art technology and bolstered by a highly skilled workforce, we ensure seamless operations and exceptional service delivery. Our stringent security measures guarantee the confidentiality and integrity of our clients’ data, earning us a reputation as a trusted partner in outsourcing solutions.

Offshoring with us often allows businesses to access a highly accredited workforce at a fraction of the cost without compromising skills.
We place great importance on fostering close connections with our clients, approaching them with the care and consideration akin to family, and working towards building trust to form lasting and meaningful partnerships.

One recent win we experienced involved a former employer who sought assistance in finding a graphic designer and video editor through our agent. Despite the agent’s busy schedule, she connected her former employer with our company, Optimum, in early December.

Upon contact, we swiftly understood the former employer’s needs and provided her with a job description within 24 hours. Through an efficient process of advertising, screening, recruitment, and interviews, we identified an ideal candidate within one week. However, due to the candidate’s 30-day notice period, we offered the former employer a temporary contract for 30 hours per week to bridge the gap.

This proactive approach ensured that the former employer’s immediate requirements were met while allowing time for the candidate’s transition. Additionally, we established a contingency team to address any urgent needs that may arise. This reflects our commitment to delivering real people with real solutions.

• Communications
• Media/Publishing
• Telecom
• Consumer Services
• Ecommerce
• Fitness and Wellness
• Hospitality
• Legal
• Banking
• Financial Services
• Insurance (non Healthcare)
• Investment
• Healthcare
• Payers/Insurance
• Providers
• Advertising and PR
• Business Services
• Digital Marketing
• Human Resources
• Manufacturing/Logistics
• Professional Certification
• Professional Services
• Surveys
• Internet of Things (IoT)
• IT Services
• Software
• Construction/Renovation
• Education
• Real Estate

• Audio File Transcription
• Data Entry
• Document Description
• Document Digitization
• Insurance Claims Processing
• Insurance Verification
• Legal Document
• Records Management
• Virtual Assistant
• Answering Services
• Appointment Setting
• Content Moderation
• Customer Success
o Account Management
o Customer Onboarding
o Journey Mapping
o Renewals Management
o Retention
• Customer Support
• Fractional Leadership
• Healthcare Services
o Clinical Nurses
o Patient Care
o Remote Monitoring Support
o Triage
• Help Desk
• Knowledge Base Management
• Quality Assurance
• Reservations and Booking
• Surveys
• Technical Support: Tier 1, 2, 3
• Warranty Management
• AP/AR
• Bookkeeping
• Business Expense Management
• Collections
• Controller Services
• Customer Billing
• Financial Planning and Analysis
• Fractional CFO
• Loan Origination
• Payment/Transaction Processing
• Payroll Management
• Taxation
• Affirmative Action Programs
• Benefits Administration
• Compensation Services
• Compliance
• Employee relations
• Executive Search
• HR Assessments
• Jobs Analysis/Job Descriptions
• Leave Administration
• Payroll Administration
• Performance Management
• Recruiting Services
• Training Development
• Channel
o Campaign Management
o Channel Framework & Blueprint Creation
o Channel Sales Management
o Sales Support
o Recruiting
• Closing Deals
• Direct Sales
• Fractional Sales Leadership
• Fundraising
• Inbound Lead Qualification
• Inbound Sales Support
• Inbound Upselling
• Lead Nurturing
• Messaging and Copywriting
• Online and Offline Database Generation
• Outbound Appointment Setting
• Outbound Prospecting
• Outbound Qualification
• Sales Order Processing
• Sales Strategy
• Branding
• Campaign Management
• Copy & Content Writing
• Customer Surveys and Reviews Management
• Digital Marketing
o Programmatic Marketing
o Search Engine Marketing
o Search Engine Optimization
o Social Media
o Website Conversion
• Events / Tradeshows
• Fractional Leadership
• Graphic Design
• Influencer Programs
• Market Research
• Marketing Automation
• Traditional Advertising (Print, Television, Outdoor)
• Video Production
• Web Design
• Category Management
• Contract management
• Cost Recovery and Invoice Auditing
• Source-to-Contract
• Sourcing Support
• Spend Analysis
• Strategic Sourcing
• Supply Market Intelligence
• Tail-Spend Management
• Tracking and Compliance
• Consulting
• Licensed Insurance Agents
• Professional Services: Other
• System Integrations
• Technology Services: RPA
• Software Development
• Software QA