We're pleased to announce the launch of the ArenaCX Talent Directory. Read The Announcement

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Future Technology Trends in the Outsourcing Industry To Look Out For in 2024

By |2024-02-26T17:40:07+00:00February 5, 2024|Outsourcing, Technology|

In 2024, the business process outsourcing (BPO) industry is in for an exciting journey driven by new and ground-breaking technologies. While saving costs is ...

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ArenaCX Unveils Its Revolutionary Talent Directory for Buyers of CX Solutions

By |2024-01-23T16:34:01+00:00January 22, 2024|Company News, Product Updates|

Discover ArenaCX's Talent Directory, a revolutionary platform connecting businesses with top-tier BPO partners for optimal customer experience solutions. Filter by skills, location, and more, and leverage our concierge service for a seamless RFP process.

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10 Reasons Why Mental Health Professionals Should Outsource to the Philippines

By |2024-01-22T22:38:00+00:00January 20, 2024|Outsourcing|

In today's fast-paced world, even therapists need a helping hand. Outsourcing administrative tasks can free up your time and energy to focus on what ...

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Employee Turnover Statistics to Drive Your Retention Strategies

By |2024-01-15T20:43:31+00:00January 15, 2024|Strategy|

In employee-centric workplaces, turnover is inevitable as people pursue new opportunities or shift focus. Though losing key talent isn't ideal, it's essential to recognize ...

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Everything You Need to Know About Outsourcing to South Africa

By |2024-01-05T17:56:37+00:00January 5, 2024|Outsourcing|

For good reason, South Africa is rising rapidly as a BPO powerhouse. While in the past, BPOs were looking towards the Philippines or even ...

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Top 5 Tasks You Can Assign To An Outsourced Contact Center

By |2024-01-05T17:43:18+00:00January 5, 2024|Outsourcing|

In today's business world, transitioning tasks to outsourced contact centers is a smart move for companies looking to be more efficient and save money. ...

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